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Clean MAX USA

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

At Clean MAX USA we are experts in Tile, Stone, Grout, Carpet and Textile cleaning! For your safety and comfort, we only send our employees to your home or business (never a sub-contractor). Our employees arrive in uniform and in a truck or van with our company logo on the side. We use professional heavy duty equipment to attain the most thorough cleaning possible; with cleaning agents strong enough to remove the toughest spots, yet gentle enough to rinse completely away with our soft water cleaning systems. Because we know life happens, every service we offer comes with a 30-DAY Clean Guarantee. Simply stated, If a spot comes back, you make a mess, or if you are not absolutely thrilled with your service, we return for free. We look forward to earning your business. Please call our office 916-781-7772 for a free on-site or phone quote. Sincerely, Robert and Tammi Bowman, owners

Business highlights

45 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Tile, Stone, Grout, Carpet, Area Rugs and Upholstery Cleaning. Grout and Stone Sealing. Tile and Stone Polishing. Carpet Repairs and Power Re-Stretching. Pet Damage Repair. Urine and Pet Odor Control and Removal.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8381 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
4%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 381 reviews

Joanne W.
07/2015
5.0
carpet cleaners
  + -1 more
Unable to perform service due to finish on surface. Gave excellent recommendations and estimates for other services.
Description of Work: No services

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business and look forward to working for you again! Tammi Clean MAX USA

Debrah I.
07/2015
5.0
carpet cleaners
  + -1 more
Justin & Michael arrived ahead of schedule after calling. Worked quickly and it looks great.
Description of Work: Carpet cleaning - living room/bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,900

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business and look forward to working for you again! *Our records indicate that the Work completed was $69 not $6900 as written in the cost section on the review page. Tammi Clean MAX USA

Danny R.
07/2015
5.0
carpet cleaners
  + -1 more
Very pleased. They fixed it and it looks as good as new.
Description of Work: Repaired a torn section of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business and look forward to working for you again! Tammi Clean MAX USA

Wayne R.
07/2015
5.0
carpet cleaners
  + -1 more
It went great. Very professional service.
Description of Work: 2 rooms carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business and look forward to working for you again! Tammi Clean MAX USA

Clarence & Julia C.
07/2015
5.0
carpet cleaners
  + -1 more
They were on time. It's our second time with them.
Description of Work: Treated pet spots, cleaned and protection added.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business and look forward to working for you again! Tammi Clean MAX USA

Shannon L.
07/2015
5.0
carpet cleaners
  + -1 more
Excellent detailed provider.
Description of Work: 3 room carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69.99

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business and look forward to working for you again! Tammi Clean MAX USA

Sandra D.
07/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
They did such a great job on the tile floor! We had a carpet spot from dog vomit that had just happened the day before they came, and they cleaned that area for us for an additional charge. Which was a fair price and it turned out very well. They were so helpful and knowledgeable. We would defiantly use them again.
Description of Work: Cleaned and sealed bathroom floor tile grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business and look forward to working for you again! Tammi Clean MAX USA

MONA K.
07/2015
5.0
carpet cleaners
  + -1 more
Good service. Friendly, professional people. Our carpets look much better. They explained what they would do. I said OK. They did it. I'm very happy with the results.
Description of Work: Cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business and look forward to working for you again! Tammi Clean MAX USA

LaVone B.
07/2015
5.0
floor cleaning
  + -1 more
The two men were very professional.
Description of Work: They cleaned the tile in my kitchen and entry way. They also cleaned my carpet in my living room, master bedroom and master bath area's. All of the area's were spotlessly clean, doing a wonderful job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$463.52

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business and look forward to working for you again! Tammi Clean MAX USA

joanne F.
07/2015
5.0
carpet cleaners
  + -1 more
Tile looked great after they were done
Description of Work: Clean tile in kitchen and entry way

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business and look forward to working for you again! Tammi Clean MAX USA

DAVE C.
07/2015
3.0
carpet cleaners
  + -1 more
Took 2 days for the carpet to dry completely. When we commented about the wetness before they left, they said "Oh. You didn't pay for the "Premium" service. And didn't even offer to do another extraction (or tell what the "premium price" would have been.)
Description of Work: added square footage for extra areas.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$180

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! According to our records, during our follow-up call two days after the completed appointment, the client stated he was happy with the carpet cleaning service. This job was completed January 27, 2015 over 6 months ago, not March as stated in the above review. The client was moving out of a home and since it was vacant, we offered a special discounted move-out rate. The Budget Service (move-out special) is a very thorough cleaning. We take out a few extras (such as our high velocity downdraft fans) to help the client save money. It is unusual for carpet to take 2 days to dry... even in the middle of winter. As for an extra extraction, as he mentioned above, we always double and even triple extract the carpet as we are rinsing. We use state of the art high powered truck mounted equipment and the filters are cleaned daily. Fast drying is what we really try hard to attain. And most homes, even without the fast drying fans, are dry in 2-5 hours. At this point, 6 months after the job was completed, there is not much that can be done about the service other than apologize. We will make sure our technicians communicate better with you next time about the services and procedures offered. Please accept our sincere apology that our service did not meet your expectations. We hope we can work for you again! Thank you, Tammi and Robert – Owners Clean MAX USA

Ingrid I.
06/2015
5.0
carpet cleaners
  + -1 more
Techs, Justin and Mitchell, were top of the line in customer service and proficiency. I'm extremely satisfied with probably the BST service received with Angie's List. I will call on them again.
Description of Work: Cleaned my carpets in the family, front room, and hall. Extremely a professional service - which included fans to dry my carpets. I'm really impressed and happy with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business and look forward to working for you again! Tammi Clean MAX USA

Sean M.
06/2015
5.0
carpet cleaners
  + -1 more
Arrived on time cleaned the carpet to satisfaction.
Description of Work: Cleaned carpet! Added carpet protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business and look forward to working for you again! Tammi Clean MAX USA

Jean J.
06/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Called to tell when they would come. Impressively organized. Friendly, polite, professional, industrious economy of energy.
Description of Work: 2 carpets upstairs & down. 1 sofa. 1 swivel chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business and look forward to working for you again! Tammi Clean MAX USA

LYGIA W.
06/2015
3.0
carpet cleaners
  + -1 more
I bought a $69 coupon deal. When I scheduled I informed the scheduler that I was in a wheelchair. Also that the house should qualify for the 400 sq ft even though there was a hallway. If the hallway was going to be extra-regardless- she should have told me right then, but she didn't. After making all the necessary arrangements to accommodate the cleaners - the driver calls me as he drives by to let me know that his truck cannot access our driveway because of the trees. I was very upset and called the dispatcher to let them know that this was not acceptable. Accessing our driveway has never been an issue. They did manage to get another truck out - but the driver had a real attitude. Came in with his rolling measurer - to the tune of 404 sq ft. So I was charged an additional $23.40. The cleaners were there for 20 minutes: Traffic area in 2 small bedrooms, a small hallway and traffic area in a very small living room. I didn't feel the cleaning was exceptional. I will NEVER use CleanMax again. If they were really trying to promote business - I feel they should of honored the coupon, considering the duress they put me through.
Description of Work: Cleaned 404 sq feet of low pile commercial grade carpet.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$92.4

Response from Clean MAX USA
Thank you for taking time to review Clean MAX USA! This review does not match the experience we had with this client. Upon completion of the job, she was happy and asked our technician to apologize for her abruptness on the phone with our dispatcher. And that she was so thankful we were able to send a different truck to accommodate her situation with her driveway being blocked by large low hanging trees. According to our technicians report, he and his helper had a good experience with the client and are really confused by the statements she made about them. Our technicians try real hard to accommodate our clients. The deal purchased from Angie’s List was for “3” rooms up to 400 square feet. It states very clear on the Angie’s List deal that additional areas and square feet are an extra charge. We also send an email with details about what the deal includes prior to scheduling an appointment with the client. In this instance, the client had three rooms and a hall. Our technician only charged for the 60 square foot hall at our regular rate of .39 cents per square foot. In this situation, we don’t know what could have been done better. We sent a large truck that wouldn’t fit in the client’s driveway area, so we changed our schedule for the day and sent a different crew with a smaller van, cleaned the carpets for stated coupon deal, charged for an extra hall and backed everything up with a 30 Day clean guarantee. During the follow-up call, the client stated she was very pleased and she apologized again for her abruptness over the phone to the dispatcher making the call. Attention Future Clients: Our technicians are professional and will do the best job for you! If you are not pleased for any reason, you have 30 DAYS to call back for a re-service. We take pride in how we clean and only offer amazing people, products and service. Thank you for reading, Robert and Tammi Clean MAX USA - owners

Lauren A.
06/2015
5.0
carpet cleaners
  + -1 more
Arrived within the time windows, were quick and efficient.
Description of Work: Carpet cleaning and pet deodorizing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business and look forward to working for you again! Tammi Clean MAX USA

Larry S.
06/2015
5.0
carpet cleaners
  + -1 more
Justin and Mitchell were professional and courteous. They did a good job.
Description of Work: Clean carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business and look forward to working for you again! Tammi Clean MAX USA

Kathryn F.
06/2015
5.0
carpet cleaners
  + -1 more
Excellent service! Very friendly, professional and did an awesome job!
Description of Work: Inspected carpets. Spot pre cleaned & then steam cleaned 3 rooms. Afterward raked the carpet & provided education on carpet care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business and look forward to working for you again! Tammi Clean MAX USA

Teresa C.
06/2015
5.0
carpet installation, floor cleaning
  + 0 more
Very good. Techs were professional. Worked Efficiently.
Description of Work: Floor tile cleaned & sealed. Grout cleaned - sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business and look forward to working for you again! Tammi Clean MAX USA

James B.
06/2015
4.0
carpet cleaners
  + -1 more
I was not present when the work was done. However, my tenant described the experience as pleasant, timely, and satisfying.
Description of Work: The provider cleaned carpets in 3 bedrooms and a hallway.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business and look forward to working for you again! Tammi Clean MAX USA

Darlene L.
06/2015
5.0
carpet cleaners
  + -1 more
The communication with this provider was excellent. They showed up right on time. My carpets turned out beautiful and didn't take very long to dry. They gave me some shoe covers to wear while the carpets were drying. My carpets are now so soft and fluffy. I will definately use them again.
Description of Work: Deep cleaned carpeting in 3 rooms plus a small hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business and look forward to working for you again! Tammi Clean MAX USA

Zaida P.
05/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
The team of two arrived on time and proceeded to measure the area to be cleaned. I had a few square feet more than the deal covered(200 sq. ft) There was an extra charge for square footage over the 200,which I paid gladly! We are very please with the results and have referred the company to others
Description of Work: Cleaned tile and grout in master bath and kitchen. Sealed grout. Team was very professional. Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business and look forward to working for you again! Tammi Clean MAX USA

Kimberly T.
05/2015
4.0
carpet cleaners
  + -1 more
Very pleasant, helpful and timely. Great attitudes and work ethic. Very professional. We will definitely use their services again!
Description of Work: Vacuumed three rooms, spot cleaned a few spots, shampooed carpet including moving living room furniture to shampoo under sofa, 2 chairs and small tv stand. Placed pads under furniture to dry.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business and look forward to working for you again! Tammi Clean MAX USA

Anatoliy M.
05/2015
5.0
carpet cleaners
  + -1 more
Cleanmax is awesome! They did a large job for me for a commercial campus and they did a residential home for me as well. They came in as the best price out of four bids, they communicated all expectations, visited the site to verify they could deliver on their promise, and did just that! A couple weeks after they came out, I noticed that we spilled something right in the middle of the carpet they cleaned. I called to ask for an estimate for spot cleaning, but they refused to bid the work because it's covered under their 30 day clean guarantee. They just came out and did the spot, and a few others. I'm blown away at their commitment to service. If you want a company that you don't have to worry about the result, call Cleanmax. They are top-notch to work with. I'll recommend them to everyone I know.
Description of Work: Cleaned carpet and Tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business and look forward to working for you again! Tammi Clean MAX USA

carol W.
04/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
First they cleaned it to make sure they were not sealing in any dust or dirt, then sealed it. They had scheduled between 10 and 12. We received a call about 9:30 am from them asking if we minded them showing up at 9:45 as they were running ahead of schedule, I really appreciated that they had called first just in case, but we said we were fine with them coming earlier. Our bathroom was less square footage than was listed in the Angie's list deal, so they even asked if we had any additional tile to seal and they would do another area to make sure we had 200 sq feet sealed. I told them we did not and we were fine with what had been done. Good experience, they were prompt, informative, cleaned up completely, courteous.
Description of Work: Sealed the grout in our master bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Clean MAX USA
Thank you for taking the time to review Clean MAX USA! We appreciate your business! Tammi Clean MAX USA

Contact information

3330 Swetzer Rd, Loomis, CA 95650

http://www.cleanmaxusa.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Marble and Granite,
Buffing and Polishing,
Water & Smoke Damage,
Countertops and Backsplashes

FAQ

Clean MAX USA is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 4:00 PM

Clean MAX USA accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Clean MAX USA offers free project estimates.
Yes, Clean MAX USA offers eco-friendly accreditations.
Yes, Clean MAX USA offers a 5% senior discount.
Yes, Clean MAX USA offers emergency services.
Yes, Clean MAX USA offers warranties.
Clean MAX USA offers the following services: Tile, Stone, Grout, Carpet, Area Rugs and Upholstery Cleaning. Grout and Stone Sealing. Tile and Stone Polishing. Carpet Repairs and Power Re-Stretching. Pet Damage Repair. Urine and Pet Odor Control and Removal.

Contact information

3330 Swetzer Rd, Loomis, CA 95650

http://www.cleanmaxusa.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM