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Wal-Mart Stores Inc

Appliance Sales and Installation

About us

Store number - 2949.

Services we offer

Appliance sales.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Showing 1-1 of 1 reviews

John B.
04/2011
2.0
appliance sales
  + -1 more
On 4/29/11 at 2:30 PM I made a purchase at the Long Beach, Ca. (downtown/5th Ave) store. I purchased one item. I used the "something" or less check out line. I was two back and it took 10 minutes for me to get checked out. Each of the customers ahead had 5 or less items. The cashier left her position to assist another cashier and left us standing there for a few minutes. But, she was pleasant and apologized for the wait. Because of her expressions to me I was ok with the wait. I walked out of the checkout line to the exit from the store (about 20-30 feet). There the person at the door, who saw me exit the checkout stand, saw me with the receipt in my hand and watched me walk toward the door (there were no other customers in the area) asked to see my receipt. I ask her if she did not see me walk out of the checkout line. She said she did but needed to see the receipt because she was being watched and would get in trouble if she did not. I told her that I thought this was ridiculous and a waste of my time. She was defensive and told me to take it up with her boss. We exchanged a few more comments in the same vein and seeing no successful resolution I left the store. There was a security person standing a few feet away who witnessed and heard everything. The negatives outweigh the benefits and I will drive the extra distance to a Costco or Target where they still treat you well.
Description of Work: I found and purchased the product for which I was shopping. The product and price are all good. The customer service is the problem (see below). No person in the sports department or in appliance sales to assist. Too long to checkout. Employee at the exit was rude and argumentative (she had some authority and used it to make my experience more difficult).

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$20

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation

    FAQ

    Wal-Mart Stores Inc is currently rated 2 overall out of 5.
    Wal-Mart Stores Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Wal-Mart Stores Inc does not offer free project estimates.
    No, Wal-Mart Stores Inc does not offer eco-friendly accreditations.
    No, Wal-Mart Stores Inc does not offer a senior discount.
    No, Wal-Mart Stores Inc does not offer emergency services.
    No, Wal-Mart Stores Inc does not offer warranties.
    Wal-Mart Stores Inc offers the following services: Appliance sales.