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PRIMO PLUMBING & HEATING INC

Plumbing, Drain Cleaning, Water Heaters,

About us

LICENSE: # 705357.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

DRAIN CLEANING, DRAIN REPAIR, DRAIN REPLACEMENT, FIXTURE REPAIR, FIXTURE REPLACEMENT, COPPER REPIPE, HEATER REPAIR, HEATER REPLACEMENT, HEATER CLEANING, PLUMBING AND HEATING INSPECTION, WATER HEATER REPLACEMENT, TANKLESS WATER HEATER INSTALLATION, HYDRO JETTING AND 24 HOUR EMERGENCY SERVICE.

Services we don't offer

HVAC, leak detection, sewer location

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.845 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
4%
3
7%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-45 of 45 reviews

Rosalinda N.
05/2017
3.0
electrician
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

John C.
09/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

danny F.
09/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: cleared kitchen drain. Showed up on time. very courteous and did a great job with me being away at work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Roy F.
05/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Tom and his son came on a Saturday to fix a leaking water pipe. Excellent job in a short time. Tom has been doing our plumbing work for more than 15 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

John C.
04/2014
5.0
plumbing
  + -1 more
Excellent job.
Description of Work: Fixed the garage disposal - new motor, new drain, and new pipe. Fixed a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

HERBERT H.
06/2012
5.0
drain cleaning, heating & air conditioning/hvac, plumbing, sewer cleaning, water heater repair
  + 3 more
Great, see above comments.
Description of Work: We have used Primo Plumbing for a variety of services over the past 10 years and they have always been friendly, efficient, affordable and up front about the charges for anything they are going to do. Over the years, they have installed a new heating system, new hot water heater, kitchen faucets and they have snaked out the main line from the house about 5 times due to roots growing into the pipes. The most recent work was a main line cleanout with prompt, efficient service. Unlike some of the bigger outfits, they don't put the hard sell on you to sell you more services and products. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Chris J.
07/2010
4.0
drain cleaning, plumbing
  + 0 more
I called Primo Plumbing to have someone come out and assess a clogged sink. The plumber showed up with all neccesary tools to unclog the drain. He spent about an hour and half on site. He was very knowledgable and offered some good tips.I didnt feel like I was being sold or pushed to get unneccessary work done. I recieved a discount for using Angie's List.
Description of Work: Cleared clogged sink, sneaked main plumbing line in the house.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$146

Bernie B.
06/2010
5.0
plumbing
  + -1 more
Most quotes came in much higher than Primo. Tom arrived promptly and did an excellent job. I would use Tom again for plumbing work.
Description of Work: Needed a kitchen faucet installed that I had purchased at Lowe's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Patricia S.
06/2010
5.0
plumbing
  + -1 more
Went GREAT!
Description of Work: Nice personality and very professional. Fixed leaky plumbing in bathroom. Explained all. Made sure I was informed, understood situation to explain to my husband, and gave me guidelines for future of what to look out for. he actually made a plumbing problem a nice experience. In fact I am calling him back for another job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathi R.
04/2010
5.0
plumbing
  + -1 more
Overall I'm very happy with the service recieved.
Description of Work: Kitchen sinks in my duplex were backing up from one to the other. I called Primo and they sent a plumber out on a Sunday, at a specific time. The plumber identified the problem, explained it to me and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Arthur V.
04/2010
5.0
plumbing
  + -1 more
The entire experience was excellent. The plumber was finishing a prior job and called to provide an ETA. He arrived in a timely manner. He provided me with an estimate of work at my request. The job was more complex than I initially thought. The kitchen faucet and fixtures were in very bad shape. The original lfixtures were 40 years old. One shutoff valve was inoperative. I had both intake valves replaced in addition to installing new flex hoses and required hardware. The old dispoal unit was rusted out and no longer worked. The plumber was extremely professional, knowledgeable and courteous. He cleaned up after the job was done. Overall, a very positive experience. I was extremely satisfied with the work performed.
Description of Work: Installed new kitchen faucet with side sprayer, Badger 5 garbage disposal, two water supply flex hoses, two angle stops, T-150 hub connection, P-Trap coat and flanged tailpiece @ kitchen sink. Also installed new flapper device in a leaky toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Letitia M J.
03/2010
3.0
drain cleaning, plumbing
  + 0 more
Arrived on time, diagnosed the problem we decided to install P-traps for which I was quoted $155 dollars, he costed me on the parts which were very inexpensive. I asked specifically how much the labor was going to cost. The job took two hours he was very professional put everything back etc, however I was surprised to find the job which was quoted at 155 to end up costing 230. He explained this was because it took him two hours. I was sitting less than 20 feet from where he was working and at no time did he feel he should let me know the labor was running over. He did not quote the job as being so much per hour. He was great with letting me know which products to use to keep the drain clear (simple green its a natural de-greaser) and when pouring oil down the drain to use cold water not hot water, hot water causes it to turn to putty in the drain. But I feel rooked by the jack up in the price without a word.
Description of Work: My drain was clogged. I called and they sent someone out right away which was great. In discussing the problem we expanded the job to have him install P-traps for ease in the future. So he cleared the drain and installed P-traps.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$230

Robert B.
12/2009
5.0
drain cleaning, plumbing
  + 0 more
I left our # with the answering service and received a prompt call back to set up an apt.. The guy was about an hour late, but he got right down to business. Fixing our kitchen faucet, (that has been driving us nuts), and cleaning out a badly plugged drain. It was quick, painless and the guy was really nice. Good Work, keeping the # for future use.
Description of Work: cabled and cleared kitchen drain through outside clean out. installed wall mounted kitchen faucet we provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

Nora D.
12/2009
5.0
drain cleaning
  + -1 more
They showed up on time, double checked to make sure it was taken care of, and gave us advice to avoid grease clogs in the future.
Description of Work: They came to clean out the main line the day after Thanksgiving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Robert Z.
11/2009
5.0
drain cleaning, drain pipe, plumbing
  + 1 more
The experience was refreshing because of his promptness, his professionalism and his skill. At every step of the repairs he explained to me what he was doing and why.
Description of Work: Bathroom Tub drain was pulled out by old tenant. Old screws used prior to repair were not stainless steel, causing them to rust away. Very old original tub faucets leaked. Tom drilled out the old screws in the overflow flange and properly installed the drain that was pulled out and installed new screws and washer. The faucets were original and had some wear to them, but Tom was able to repair them without having to replace them, which would have cost a pretty penny. In the kitchen we needed a new garbage disposal, Tom was honest and knowledgeable enough to tell me that the original disposal cannot be repaired and should be replaced, so he did not waste his time or mine trying to repair something that couldn't. He explained to me in detail why it had to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Janine S.
11/2009
5.0
drain cleaning, plumbing
  + 0 more
I originally called another highly rated Angie's list company. They use voice mail for contact. It's not very efficient. I went back the Angie's List website and found Primo Plumbing; I am glad to have a plumber I call on for my future plumbing repairs.
Description of Work: I called their answering service. Tom returned my call within minutes and set up an appointment. The plumbing crew arrived, determined the repairs necessary. The work was done well. They took care to clean up before leaving. I am very satisfied with the professionalism and cost of Primo Pllumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Samantha L.
09/2009
5.0
plumbing
  + -1 more
One of the guys came out and worked on my kitchen sink for about half an hour. The sink was very badly clogged and I had tried all kinds of things to clear it. He went to work immediately and cleared both the garbage disposal and the other side of the sink as well. He also discovered a leak under the sink -- he said could easily have been caused by the vibration of running the garbage disposal with such frequency and intensity in trying to clear it. He fixed the leak with no additional charge. He gave me suggestions to keep all my drains clear and functional. Overall the experience was fantastic -- great service, friendly, efficient and knowledgeable.
Description of Work: Cleared a garbage disposal, kitchen sink clog, discovered and fixed a leak under the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Diane T.
05/2009
5.0
plumbing
  + -1 more
Bill came out to give me a bid in a timely manner, even though he wasn't feeling well. We set a date for the work and he was there. Everything works well and he did it all in one day.
Description of Work: Basically, Primo replumbed my whole kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

DAVID V.
01/2009
5.0
plumbing
  + -1 more
The repair went well. The procedure was explained to me, in advance, there were no surprises.
Description of Work: Primo Plumbing replaced a shower valve at my rental property. I had to wait to let the plumber in, so punctuality was very important. Primo showed up on time, with the parts they need to complete the job in one trip and cleaned up after themselves. Outstanding!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Debarah S.
11/2007
5.0
air duct cleaning, appliance repair, drain cleaning, drain pipe, handyman service, heating & air conditioning/hvac, plumbing
  + 5 more
Anything plumbing - I trust him! Really friendly guy and he will sit and talk with me - but not charge me for that. He's prompt, but if he's running late, he gives you a call to let you know. He does charge travel fees, but I don't mind that because he's been working with us for so long that its worth it for the continuity and trust that we have.
Description of Work: We have been using them for a very long time - at least 10 years. Done things like replacing kitchen faucets, garbage disposals, drainage problems, replaced lavs (spouts and handles) in the bathroom. He replaced a dryer vent, checked out our AC and heating system. Replaced some drain pipe on the side of the house. Fixed toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127
    • 1
    • 2(current)

Contact information

2005 PALO VERDE AVE # 219, Long Beach, CA 90815

www.primoplumbing.net

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Heating and Air Conditioning,
Drain Pipe Installation,
Appliance Repair,
Sewer Cleaning,
Natural Gas Lines,
Air Duct Cleaning,
Handyman Services,
Electrical

FAQ

PRIMO PLUMBING & HEATING INC is currently rated 4.8 overall out of 5.
PRIMO PLUMBING & HEATING INC accepts the following forms of payment: Check
Yes, PRIMO PLUMBING & HEATING INC offers free project estimates.
No, PRIMO PLUMBING & HEATING INC does not offer eco-friendly accreditations.
No, PRIMO PLUMBING & HEATING INC does not offer a senior discount.
Yes, PRIMO PLUMBING & HEATING INC offers emergency services.
Yes, PRIMO PLUMBING & HEATING INC offers warranties.
PRIMO PLUMBING & HEATING INC offers the following services: DRAIN CLEANING, DRAIN REPAIR, DRAIN REPLACEMENT, FIXTURE REPAIR, FIXTURE REPLACEMENT, COPPER REPIPE, HEATER REPAIR, HEATER REPLACEMENT, HEATER CLEANING, PLUMBING AND HEATING INSPECTION, WATER HEATER REPLACEMENT, TANKLESS WATER HEATER INSTALLATION, HYDRO JETTING AND 24 HOUR EMERGENCY SERVICE.
HVAC, leak detection, sewer location

Contact information

2005 PALO VERDE AVE # 219, Long Beach, CA 90815

www.primoplumbing.net