Well, we got what we paid for. Hired these guys off of a Living Social deal. Michael showed up and brought his son to work with him, which seemed to be the big mistake. I assume his son was helping his dad for the first time because this kid busted two screen frames as he was trying to put them back in after cleaning the windows. They are broken with the corner of the screen material puckering outward. Worst part is, I didn't even notice until one week later - I should have checked their work immediately afterwards...even fed these guys breakfast for coming over early on a Saturday. There's nothing worse than shoddy work and not owning up to it. The screens were left jammed into the window frame, the entire corner sticking out with the damage clearly showing. I wrote to the company and explained the situation by email. No acknowledgement, not apology. No more business from me.
Description of Work: Cleaning of 20 windows - two story house. Removal of screens, cleaning them as well as the windows, putting screens back.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$59
KEN D.
09/2005
5.0
window cleaning
 + -1 more
I HAVE USED THIS COMPANY FOR THE PAST THREE YEARS. THEY PROVIDE PROMPT AND EXCELLENT SERVICE. I WOULD NOT HESITATE TO RECOMMEND THEM TO MY FRIENDS AND NEIGHBORS.
Description of Work: I USED THIS COMPANY FOR RESIDENTIAL WINDOW WASHING AT MY HOME. I USE THEM ROUTINELY.
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Service Categories
Window Cleaning
FAQ
KRYSTAL KLEAR WINDOW SERVICE is currently rated 3.5 overall out of 5.
No, KRYSTAL KLEAR WINDOW SERVICE does not offer free project estimates.
No, KRYSTAL KLEAR WINDOW SERVICE does not offer eco-friendly accreditations.
No, KRYSTAL KLEAR WINDOW SERVICE does not offer a senior discount.
No, KRYSTAL KLEAR WINDOW SERVICE does not offer emergency services.
No, KRYSTAL KLEAR WINDOW SERVICE does not offer warranties.