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Klear Water Spa & Pool Service

Pool and Spa Service

About us

We specialize in above ground spas and hot tubs. We do repairs, maintenance, drain & cleans as well as spa moves. We have been in the spa industry for over 25 years. We are a factory authorized repair center for Hot Spring Spas, Sundance Spas, Jacuzzi, Master Spas, Caldera Spas, Limelight Spas and Cal Spas. We work on all brands of spas and hot tubs. We accept all credit cards.

Business highlights

36 years of trusted experience

Services we offer

We specialize in above ground spas & hot tubs. We do repairs, chemical maintenance, drain & cleaning, and spa moves. We also sell spa covers, cover lifters, chemicals, filters and parts.

Services we don't offer

We no longer do pool service.

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.88 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
13%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 1-8 of 8 reviews

Angelina E.
03/2016
5.0
pool cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$600

Margaret B.
09/2013
5.0
pool cleaners
  + -1 more
Well, the fix didn't take. We called Klear Water and they set out to find a part or make one that would work. We had hoped to have the jacuzzi working for the Labor Day weekend, but that wasn't going to happen. However, the company kept searching and we got a call informing us that they had found the part. Adam came back out today and installed it. He was always cheerful, optomistic and efficient. Not only will we use them again, but when we finally break down and get a new jacuzzi we will buy from their partner, CalSpas in Lakewood.
Description of Work: My 24 year old jacuzzi was leaking. Adam, from Klear Water came out and tried to fix it. He was hoping to save us the cost and delay of finding a part for the spa.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gary S.
03/2013
3.0
pool cleaners
  + -1 more
This company does not Provide Pool Service. They provide sap service only!
Description of Work: I had called this company because they are advertised as offering Pool service. They did not return my call and I had to call them back again only to be informed that This company does not Provide Pool Service.They provide Spa service only!
Rating CategoryRating out of 5

Devona M.
01/2012
5.0
pool cleaners
  + -1 more
I called and either left a message which was returned fairly promptly, or perhaps I spoke with someone on my first attempt. Since I was calling several places and it's been over a month now, I don't recall for sure. I explained the issue and within a few days a repair person came out. As an aside, I told the person I set the appointment with that we had a Hot Springs Spa, so she sent out their guy that works on Hot Springs. In fact, we have a Sundance - so when the repair person arrived he did not have Sundance parts on his truck. Klear Water, et al handled this with good grace, ordered appropriate parts and when they arrived the Sundance "specialist" came out and repaired the spa. They were cordial, professional and competent throughout the process.
Description of Work: Actually, my husband should be completing this as I just know the overall result rather than the details. Since he is unavailable, I'll do my best. Our above ground spa sprung a serious leak. Kearwater repaired the leak & replaced a pump that went out as a result of getting wet from the over-abundance of water that had been in the area. I think my estimate of the $ amount is fairly close. Whatever it ended up being, it seem reasonable for the service provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Cheryl H.
06/2011
5.0
pool cleaners
  + -1 more
Their prices are very reasonable. I pay them monthly. You can either have it every week or every other week. I pay them about $38 a month. I like the fact that I don't have to do it myself. I never get the chemicals and stuff right. I end up spending more than $38 a month on chemicals. So, instead of spending that much, you might as well have somebody else do it and get it done right.
Description of Work: We use Klear Water Spa and Pool Service for our pool and spa services. They come out every other week. Then they do a full service couple of times a year where they completely drain it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38

JOAN'CLARE F.
09/2005
5.0
pool cleaners
  + -1 more
WE WERE RELIEVED THAT WE CONNECTED WITH THEM AND THAT THEY SOLVED THE PROBLEM. WE WERE JUST IN CONTACT WITH ONE PERSON, AND HE WAS VERY PROFESSIONAL AND KNEW WHAT HE WAS DOING, AND WE WERE VERY HAPPY WITH HIM.
Description of Work: THEY REPLACED A PUMP IN A SPA.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$593

KATHERINE B.
08/2005
5.0
pool cleaners
  + -1 more
THEY WERE VERY PROFESSIONAL, AND WHEN THEY CAME OUT THEY WERE CONSCIENTIOUS TO DISCUSS WITH US HOW MUCH IT WOULD COST AND WHETHER OR NOT THEY THOUGHT THEY COULD ACTUALLY FIX IT OR IF WE SHOULD JUST REPLACE IT. WE'VE HAD OTHER THINGS FIXED BY THEM, AND IT'S ALWAYS BEEN GOOD.
Description of Work: IT WAS A PROBLEM WITH THE PUMP OR THE MOTOR WHERE THEY HAD TO GET IN THERE AND REPLACE IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Joseph S.
01/2005
4.0
pool cleaners
  + -1 more
PROFESSIONAL AND REASONABLE COMPANY. VERY KNOWLEDGEABLE OF HOT SPRINGS SPA.
Description of Work: SPA REPAIR. REPAIRED COVER AND LAMINATED CONTROL PANEL.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$25

    Contact information

    1621 E Spring St, Long Beach, CA 90806

    http://www.klearwaterspas.com

    Service hours

    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Klear Water Spa & Pool Service is currently rated 4.8 overall out of 5.

    Monday: 9:00 AM - 4:00 PM

    Tuesday: 9:00 AM - 4:00 PM

    Wednesday: 9:00 AM - 4:00 PM

    Thursday: 9:00 AM - 4:00 PM

    Friday: 9:00 AM - 4:00 PM

    Saturday: 9:00 AM - 4:00 PM

    Klear Water Spa & Pool Service accepts the following forms of payment: Check,MasterCard,Visa
    No, Klear Water Spa & Pool Service does not offer free project estimates.
    No, Klear Water Spa & Pool Service does not offer eco-friendly accreditations.
    No, Klear Water Spa & Pool Service does not offer a senior discount.
    No, Klear Water Spa & Pool Service does not offer emergency services.
    Yes, Klear Water Spa & Pool Service offers warranties.
    Klear Water Spa & Pool Service offers the following services: We specialize in above ground spas & hot tubs. We do repairs, chemical maintenance, drain & cleaning, and spa moves. We also sell spa covers, cover lifters, chemicals, filters and parts.
    We no longer do pool service.

    Contact information

    1621 E Spring St, Long Beach, CA 90806

    http://www.klearwaterspas.com

    Service hours

    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    9:00 AM - 4:00 PM