Edgemont Garage Door Svc

I was able to schedule service the same day. Rob called 5-10 minutes before arriving, dressed in Edgemont logo T-shirt. Rob answered all my questions related to the garage. The spring was replaced and garage parts were lubed. The job took less than an hour. Now the garage door opens/closes as before. Thank you, Rob and Edgemont team, for your service. I am happy with the responsiveness and outcome of the job done.

The technician arrived on time and lubricated all the moving parts on the door. It immediately got a lot quieter. He tightened some screws that had pulled away from the wall. Then he suggested installing a bracing bar across the garage door. The door was sagging a little, and this brace would help that. The technician said that the opener and door were fine otherwise. He could have told me that I need a new opener and I probably would have done it, but he didn't. This felt very honest and I appreciate that. He also installed a new external keypad so we could open the door with a pin code if we didn't have a clicker. This was a good addition.

They worked fast. The owner did the work. It was just installed this morning and so far so good.

I moved in to a new house and the garage door didn't open more than 1/2 way. A local handyman suggested that the door may be too heavy for the existing garage door opener. I thought I'd need a new door. However, when Edgemont came to the appointment, the technician was knowledgeable, prompt and through. He was able to fix the garage door opener. He also gave me some tips on choosing a new opener if that was needed. Overall, I would use them again without hesitation. They were honest, educated and quick, what else could I ask for!

did not use

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Excellent

i was so impressed with this company. Another company I had contacted offering a "tune up" for $39 quoted me $750 to replace the drums and cables, and told me the garage door was days away from collapsing. This company (I can't remember the service man's name, sorry) said that was not true, and performed the tune up. He replaced one of the drums because I thought it was necessary, but he said it would not harm the garage door. When he returned to pick up a tool he had inadvertently left behind, he made an adjustment so the door would close more tightly. I would use them again in a minute.

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The experience went very well they were very efficient and they did not try to sell me the whole new unit or anything like that so they were very conscientious about that. They were surprised that I had my husband look up garage door companies on Angie's list. My husband had marked them as number one. He had liked three companies and, I called them first and I just decided to now, just lets go with them because they are closer. A lot of time you just wind up not getting somebody as soon as you need them. But they were great.

What seemed like a simple DIY fix — a broken carriage for a Genie screw drive opener — turned into a days-long search for anyone local who carried this simple and common part. Not wanting to wait a week to order one online and pay three times in shipping what the part cost, I decided to just have it done. Using another search tool (rhymes with help) to find well-rated local garage door vendors, I decided to give Edgemont a call. From the first phone contact I felt like I had found a winner, and the next morning, when my heavy solid wood double door was opening more smoothly than ever, they proved my initial impression to be correct. Service man Steve arrived on time, had the part on his truck, inspected and adjusted the springs (even though I'd have willingly paid for a new set), and installed the new carriage. Less than an hour later, the work was complete and I was more pleased with a service call than I have been for years, so much so that i immediately called Steve's office to thank them. Steve was professional, courteous, friendly and fast, though at no time did he ever seem to be rushing or devoting less than his full attention to me and my job. I'm normally a DIY guy, in part because I usually find myself doing the work better myself or because it's so hard to find a good service provider. These people are more than good. They're responsive, professional and nice to deal with. I wouldn't hesitate to use them again.

They were good. We will use them in the future.

The were able to assist the next monring after calling. All went well.

The service repairman came earlier than first stated. He quickly replaced the two springs on the metal garage door. He was polite and answered all my questions about safety and the workings of the door during power outages. I also asked for a new wall device for opening the door and he quickly gave us one that fit our needs. He cleaned up nicely also.

I WAS VERY PLEASED. HE WAS VERY PLEASANT AND POLITE. HE WORKED HARD AND FAST TO GET THE JOB DONE. HE DID A GREAT JOB. THEY WERE VERY PROFESSIONAL.