Jet Drain Plumbing & Rooter

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The toilet job evolved from a clog to a rebuild on our current toilet, to an all-out replacement. We are still in the process of having this job completed, but the plumber they had given us seems very knowledgeable & he & his helper have snaked the toilet several times each, run a sewer line camera to spot potential blockages, & scoured warehouses looking for parts for our antique toilet, & done research on possible replacements... & they haven't even taken the deal voucher from us yet. Excellent customer service! The garbage disposal job went smoothly & quickly. Worth every penny.

SUPER! Could not ask for anything to have been better.

Excellent!

Completed a great job! We now have a tub drain clear of a very stubborn clog. Thanks to Abi at Jet Drain. We originally called another company and they could not clear it. Then they quoted me an insane price to drill through cement...I quickly dismissed them and will not call them again. Then I noticed Jet Drain and thanks to all the reviewers, I called. Abi answered the phone even though I called before the office was opened. He sent two very courteous guys out within 1 hour. They worked on it and realized the clog was mightier and they needed reinforcement, so they called Abi. Abi came right over and successfully cleared the clog within 15 minutes..He is amazing and professional and very courteous. WOO-HOO!. Jet Drain is definitely a keeper and their phone number will be displayed on my refrigerator for quick reference for future plumbing issues.

The two man team quickly assessed and fixed both problems. When done they put some enzyme done a sink drain that never drained properly after a previous companies attempt. After a few weeks - all items are still working properly. Yeah! Jet Drain was prompt, efficient, pleasant to work with, and reasonably priced. Note: They do not give paper receipts or writeups. However, they will email a digital receipt.

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Call Jet Drain. They are the best. You will not be disappointed. They are truly professionals and very reasonably priced. My experience with Abi and Richard of Jet Drain Plumbing and Rooter was superlative.I saw Jet Drain’s name on the Angie’s List of a special deals section for plumbing. Given that several of my plumbing experiences in the past had been disastrous, I decided to go for a local business instead of one of the larger plumbing companies. I have been a homeowner for 40 years which has required many calls for plumbers. For the last eight years, I was lucky enough to have a handy man who was able to take care of these issues for me. However, he recently moved out of state. My recent call to Jet Drain was to repair a leak in the kitchen. It turned out that I needed to replace a kitchen faucet. I called the number for Jet Drain to schedule an appointment. I asked the woman who answered the phone if the coupon from Angie’s List would apply to the visit. She said yes and that I should pay for the coupon online and she would call me back. Within three minutes of completing the purchase, I received a return call and an appointment was scheduled shortly thereafter. Abi and Richard arrived promptly on time. Both men were extremely professional, competent, and a pleasure to work with. While my call had been to repair the leak/replace the kitchen faucet, there were a few other minor plumbing issues that also required attention which I had not mentioned when I made my appointment. However, that was not an issue and Abi and Richard quickly and efficiently address those additional problems. Last Christmas, I had to make an emergency plumbing call given that my upstairs shower was not draining and the hot water handle on the downstairs shower had broken off – I had no working shower. I paid a premium for the service call because it was two days before Christmas. Two plumbers were dispatched and I paid $600 for the service call. The senior plumber spent the entire two hours on the telephone while his assistant did all the work. He was able to repair the broken shower handle using the handle from the bathtub. However, when they snaked the shower they advised me that the clog was many feet away in piping in the ceiling of my garage. It would be necessary to replace that piping. Given the extent of the job and the cost required, I elected not to go forward with that repair option and my family all used the one shower downstairs. Some six months later, I asked Abi if he could take a look at the shower, and he did. He and Richard snaked the shower and found a large clump of hair about 5 feet into the drain. Problem solved and the shower is now working perfectly. Yes, I felt they had been taken by the previous “professionals”, but was now happy that I had to working showers. On the way out of my house, Abi noticed that the front door handle was loose. He took the time to repair that as well – of course, at no charge! My experience with Jet Drain was truly unique.The appointment was easy to schedule.They honored my coupon from Angie’s List.Abi and Richard were on time and a pleasure to work with. They efficiently handled all of the necessary repairs in my house.Their prices were extremely reasonable.Any mess was completely cleaned up.And now my front door also works. I am an extremely happy customer. Thanks, Abi and Richard!!!!!

FAAAAABULOUS!!!! I was amazed they could fit us in on such short notice. Their scheduler was JOHNNY ON THE SPOT with calling us back to schedule out appointment. They showed EXACTLY when they said they would! VERY Professional. Estimate they gave was within the range they told us. Taught us about why the problem happened and how we can avoid it in the future. Very knowledgeable and resolved problem quickly, kept working until everything was resolved. I WOULD DEFINITELY REFER THEM TO EVERYONE! We a few extra business cards even to pass along. THANK YOU JET DRAIN PLUMBING! We wish we would have known about you YEARS ago!!! XOXOX

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All went rather smoothly. James and his assistant Daniel arrived within the allotted time frame.We discussed what needed to be done and they began work . Both James and Daniel were very polite, friendly and professional. Great job guys!

GREAT! Spoke with Abe the owner yesterday afternoon to schedule work. His scheduler had to leave early, so Abe said if I wanted to schedule for tomorrow (which was for today), he'd have her call me in the morning about 8 AM. Sure enough, about 8 she called and wanted to know if between 9 and 10 AM would be OK. Yep... perfect. Abe and his assistant showed up shortly after 9 and snaked out the drain. Took 2 times to get it clear. Tub drains nice now. Guys very clean and orderly. I didn't ask for a price before they started work. But Abe was great. He gave me a discount off their normal price for having found them on Yelp, without even asking for it! Great guys.

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