Hi-Performance Plumbing

O-U-T-S-T-A-N-D-I-N-G!! Three other plumbing contractors had been unable to locate the main water shut off valve. Steve located it within 30 seconds. This is a 58 year old house and the handle on the valve had rusted off since it was buried under decorative rock and had gotten wet over the years. Since it could not be shut off, he shut off the main valve at the street. He didn't try to "up sell" me on replacing the main valve. I asked him and he gave me an estimate on replacing it and some very old other pipes under the kitchen sink I had been concerned about. He'll be back next week to do the work. I could not be happier with the quality of his work or his prices and will refer him to my neighbors.

Steve was prompt in calling me back, and he came on his own expense to do an estimate a couple of weeks before the work was done. He was right on time for the estimate and was very professional. He gave me several options and his advice concurred with other people with whom I had spoken. Two weeks later when the kitchen was demolished, he returned, again on time, with his assistant to do the work which lasted about four hours. He removed the water heater and replaced all the old water valves, as well as snaking my bathroom drains. He did a lot of other things to the pipes that needed to be done as the system is over forty years old. He was very efficient, and worked quickly. He had to go to the store to buy a water heater and that did not take long. He came back and installed it, and made sure everything was working properly before leaving. I was very impressed with his work and his attitude. I would recommend him to anyone.

Steve has been to our house several times since we found out about him from Angie's List. Every single time I've been so pleased with his professionalism, service and reasonable prices. He is an outstanding plumber.

They were fine, they came on time, in fact they came a little early, they were very careful and very thorough in there examination and I also felt that their prices are reasonable.

Had a drain problem that I made worse by breaking off the tip of my snake,(twice). Steven was a gentleman and didn't laugh. Upon inspecting the plumbing under our 70 yr old house, he found that the drains for the most part, were not up to code, ie 1.5" instead of 2 inch piping. That probably explains the continual drain problems we've been having. He gave me a quote which I found fair and was prompt in arriving to fix the problem. During the fix he found some other problems and repaired those too. Steven and his helper were neat in appearance and cleaned up after themselves. The final price price for the whole two day/two man job came to $1,550.00. I was happy enough with Steven to recommend him to my daughter and he will be repairing some of plumbing issues she has at her house.

My shower leaked water from both the hot and cold lines.

To Angie's List: he does not work in Long Beach and South. Only works in the South Bay.

Job went very well. I was surprised at the total cost, but I did not ask for the costs up front! So, my fault. Guys were on time, were very professional, did a high quality job, and cleaned up afterward. They were willing to replace an old hose faucet at the last minute.

They did an excellent job. They were neat and clean. The price was great and they were very professional.

My experience with them overall was excellent because they were very professional and very courteous and they were very prompt and they stood by their previous work.

I have used Stephen and his company on numerous occasions during my remodel and once again he delivered beyond my expectations. Stephen is my one and only contractor who completes the job correctly the first time out. He is always professional and a perfectionist to every aspect of his work. Stephen comes in quietly and gets to work with no disturbance to our household. He works until he gets the job done to his high standards and then leaves the area looking cleaner than when he arrived. Stephen may be a man of few words but he allows his work to speak for him and it speaks in volumes.

Based on everything to date, we expect this to be a glowing review--we'll update after the job is finished. But if you're thinking about calling Stephen, you should: he is honest, professional, and committed to the sort of customer satisfaction that leads to lifelong customers.

Everything went great! All problems fixed well and fast.

Always a positive experience with this company. In 3 instances, always 100% satisfied.

We are doing a major remodel to our house and Stephen is the first person we hired. He is always on time, professional and a perfectionist to detail. Stephen personifies the term customer service. On short notice, Stephen, Raphael and Michael spent an entire Saturday getting my bathroom ready for the next phase of the remodel. All the work was done with such detail that every worker since has commented on what a great plumber I have. Stephen, Raphael and Michael are not only excellent at their job but they are a joy to have around. They never complain about having to work around my two dogs and they are always very conscientious to never leave a door or gate open. Their professional attitude, immense detail to their work and their sweet dispositions make them the perfect plumbers for any project. Also, Stephens does not charge what other plumbers do and yet he provides much better service. I noticed someone gave Stephen a B for price and I take issue with that. I have had many workers come through who charge much more than Stephen and provide lesser quality workmanship. You get more than your moneys worth with Hi Performance plumbing.

The water pipe was completely repaired in less than one hour. Stephen does an excellent job as always. Very satisfied and would call him again for future projects.

If any of you reading this is in a situation where there's not a "Honey...Do" available and your plumbing issues have been relentlessly postponed cause you can't bear the thought, go no further. Hi Performance Plumbing is the one. Stephen Hume and his assistant Ralph are: responsive, prompt, well mannered, focused, confident, down-to-business. Respectful of pets, property and considerate of neighbors. Altogether, fair pricing. Within 5 min of arriving he asked if anyone had looked under the house (no to the previous 2 "experiences"). Sha-zam, into the crawl space he went. The galvanized J-joint was disconnected and leaking. Leakage also from around the faucets. He offered 2 choices: limit the cost to replacement of the J joint, or replace the shower, hot and cold pipes w/copper. It was a no brainer, having dealt with a leaking wall for so long. For you women out there who dread a messy clean-up after the tradesman has departed. Stephen and Ralph were fastidious. No lie. Hi Performance Plumbing is extraordinary in their prep and clean-up. I would have them back in a N.Y. minute. I recommend Hi Performance Plumbing for a POH.

This guy was personable and excellent. I would not hesitate to recommend him to anyone who asks.

On short notice, Stephen arrived on time. He quoted a fair price, not cheap, but reasonable considering the excellent quality of the job. He cut out the bad section of pipe, inserted new pipe, and soldered a collar on each cut end.

Five star service. Hi Performance has this customer (and everyone she call tell!) for life!

I have most definitely found my new "honey-do plumber." My old one retired last year and I didn't know where to turn until I found Hi-Performance Plumbing on Angie's List. They also totally cleaned the kitchen sink (wow), and put everything in the bathrooms exactly as they were. If I EVER need a plumber for any reason, I will most definitely be calling Hi-Performance. His card is on my refrigerator!

I called Steve for an estimate and he responded immediately. We set up a time convenient for both of us. He was professional and punctual. They finished the work the same day it was scheduled. He even corrected some new plumbing that had been done incorrectly only a few months before. I noticed the change immediately in the drainage. Steve was very patient in explaining everything to me and suggested a few changes that could be made to the sewage line. I will definitely call him again.

Responded to my call within 40 minutes, showed up in another 20 and was done within another 90.

He did a good job. My experience with him was excellent. He called and asked if he could come early. He was very clean. His price was right. I recommended him to a friend of mine.

I was so impressed with his work. He fixed my former plumber's work that was not satisfactory and dangerous. He is very punctual and reasonable. He was excellent.