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Fusion Computer

Computer Repair, Computer Sales

About us

Accept payments via paypal.

Services we offer

Laptop specialist, viruses & spywares removal, computer diagnostic and repair, maximize computer's performance by tuning/configuration, custom-built systems, data recovery, ac jack repair, power jack, laptop /notebook lcd flat screen monitor, motherboard, upgrade hardware & software, computer maintenance, repair and upgrade and system setup services.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-2 of 2 reviews

Matthew M.
12/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: date of service 10/15/2015
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan B.
07/2012
1.0
computer repair
  + -1 more
I was told by Ray that my computer was ready, added ram, memory and a cd rom to replace the non-working one. When I hooked it back up the computer was faster and the cd rom worked. The next day, Sunday the cd rom refused to work and I was stil getting the "high cpu usage, high memory useage" messages. I took it back on monday and gave it to Brent who said I had an attitude and just wanted to refund my money, I left the computer. On Tuesday I called them back and he told me the Windows program was corrupted and would have to be reinstalled. This was Not communicated to me the previous week by Ray when I picked it up. He also informed me that no ram had been installed and there was no new memory. Ray had told me that I had three memory slots and they filled one slot at a cost of $39.00. He explained that there were different types of memory and that my computer took the cheapest one. He asked if I wanted a new or used cd rom I told him used was fine as long as it worked. He assured me that the one they had was fine. It was never communicated to me that my Windows program was corrupted. When I spoke with Brent on 7-31 he informed me about the corruption and asked if I needed any files saved before they did the work. I told him nnot to do the work that I was picking the computer up. Instead of leaving the computer the way it was he removed the "working" cd rom and replaceed the old non-working cd rom and refunded my money. He kept telling me that when I left the computer with him, when I talked to him last week, when I picked the computer up from him. I NEVER did any business with him all my business was with Ray and of course Ray is out of the country on vacation. Now my computer is not fixed and still had the same issues it had when I originally took the computer in to them. Their communication skills leave alot to be desired. They do not return phone calls, if you leave a message they don't return it and there is the issue of not doing the work that was originally asked to be done. I honestly thought the price was a little low and was surprised when he said that they did all the work for that price, even though the work order only showed the cd rom. When he told me everything was done, ram, memory, etc. I was sure they had done the work. Ray never told me the program was corrupted and He never contacted me about anything other than the work I requested. When I called them it was always "Rays working with your computer hes out of the store right now I'll have him call you back in about half an hour, I'm in the store myself right now and I have a few customers waiting I will call you back later".I called them repeatedly to get information on my computer only to have to wait until the next day to get an answer. Horrible, horrible, horrible!!!!
Description of Work: I thought the following was performed. . .added memory, added ram, new cd rom, computer running to slow.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$89

    Contact information

    24705 Narbonne Ave, Lomita, CA 90717

    www.fusioncomputeramerica.com

    Service hours

    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    Fusion Computer is currently rated 3 overall out of 5.

    Monday: 10:00 AM - 7:00 PM

    Tuesday: 10:00 AM - 7:00 PM

    Wednesday: 10:00 AM - 7:00 PM

    Thursday: 10:00 AM - 7:00 PM

    Friday: 10:00 AM - 7:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Fusion Computer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Fusion Computer does not offer free project estimates.
    No, Fusion Computer does not offer eco-friendly accreditations.
    No, Fusion Computer does not offer a senior discount.
    No, Fusion Computer does not offer emergency services.
    No, Fusion Computer does not offer warranties.
    Fusion Computer offers the following services: Laptop specialist, viruses & spywares removal, computer diagnostic and repair, maximize computer's performance by tuning/configuration, custom-built systems, data recovery, ac jack repair, power jack, laptop /notebook lcd flat screen monitor, motherboard, upgrade hardware & software, computer maintenance, repair and upgrade and system setup services.

    Contact information

    24705 Narbonne Ave, Lomita, CA 90717

    www.fusioncomputeramerica.com

    Service hours

    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM