DANCO Screen Service

Avoid this company at all costs. The owner is unprofessional and a angry man. He berated my wife on a Yelp review, lied about what occurred and his products are of poor quality. Backstory, had our entire home window screens replaced by Danco, less than a year after install we started noticing paint chips on the screen frames, and metal was corroding. Also some areas of screen to metal were sloppy. After contacting Danco about what the warranty was they asked to come by and take a look. He blamed the issue on water damage, which we dont use any of because we have fake grass and decorative stone all around the house. On his YELP rebuttal he stated we have grass and sprinkles which is no where near the truth. If you look at there Yelp page, the negative reviews and his rebuttals should show enough about what kind of Company they are. Please look elsewhere, I wouldn't want anyone else to have to be treated this way by a company.

On 2/10/2012 Danny of Danco Screen Service came to give an estimate on a new screen door. He was courteous and took his time. My wife and I settled on a Model F white. He measured and I gave him the $140 requested deposit. Total price $271.88 On 2/23/12 Danco (Danny) returned to install the screen door. Shortly before he was finished I pointed out to him the large space on the hinge side from the top to bottom. Plenty of space for bugs to enter. His reply was that there is nothing he can do, that they are all like that. I told him that it is unacceptable and unless he fixes it (there is a fix) I don't want the door. His next move was to unscrew the door. I wanted to take a picture with my I phone which I had with me, but he blocked the view and I had no chance until the door was removed from the hinges. He told me that I will not get my deposit of $140 back. He was in a rush and he was rude., He did not take the time required to resolve the problem.I put in a complaint with the BBB Please note: When Danny from Danco first arrived I showed him the rear screen door, which I had installed with a friend several years ago. I pointed out that when I had finished the installation there was a large space on the hinge side from top to bottom. I had to fill in the side with weather stripping to close the gap. He replied that his door has 3 hinges not 2 and this would not be a problem. I also sent a complaint to the Better Business Bureau on February 24, but no response as yet.

We have been using them for twenty years and there has never been a problem. The windows look so good when they are done and I am so impressed. They do an excellent job and they are really fast and neat.