Vinewood Coverings and Construction

good job

Great product. Was exactly what we were looking for.

Excellent people to do business with. And the awning we purchased is 5 stars also.

I got my awning and they have to order me a new piece. The salesperson was very knowledgeable and the installers were great. Unfortunately, they could not finish the job but totally not their fault.

Iâ m beyond happy with this company! Everyone is so friendly and helpful. The project went without a hitch. A 20 year old awning had to be replaced. Josh suggested several options that fit an HOA community. Sarah is always helpful and very friendly. The installers were very friendly and completed the job professionally and quickly. I have another project in the offing, and theyâ ll be the ones I will call.

..

They were very efficient

Good job!

I purchased a Sunsetter awning a year ago and birds pooped all over it. I called to see if they offered any kind of cleaning service. I was told they just started to offer cleaning services and made an appointment. They arrived and started to power wash. However, neither the service men or the office told me that I should move anything from the patio that I didn't want soaked or ruined. I don't know, but Common Sense would tell me that they would at least ask me if I wanted to move anything, but that did not happen. They ruined $100's worth of stuff that I now need to replace. I called the office and was told they are not responsible for anything that got ruined because it wasn't moved. Obviously, if I was told this when I set the appointment or if the service men had thought to ask me, I would have moved these items. I was never given this opportunity. I was also informed that I was the first customer and they will be working out any issues and pretty much that's just too bad that this happened to me. Talk about horrible business practices and customer service. This service was not cheap over $200. They offered nothing but an apology. Geez, maybe if they had made an effort to make things right, me, (their first customer) would have been more than happy to give them a great referral for future business. Unbelievable experience! Just bad business practices!

Very impressed w this business and would definitely use again!

I had a great experience with this company. They were responsive, accommodating and reliable.