John Purcell Tree Service

A company is only as good as the crew who performs the work. This crew did not know how to properly trim trees and follow instructions. After several attempts to get a date scheduled to trim and shape three trees, Ruben's crew finally showed up. Rubin was not present. The one tree they worked on was a disaster. Instead of thinning and shaping the tree, they cut a big chunk out of one side and left the other side lopsided. The tree was shaped more like a big shrub instead of a tree with one side missing. I also requested that they not remove any of the top of the tree. They didn't listen to instructions and topped it any way. I stopped the work and refused to let them touch the two other trees that needed trimming. Now I will have to hire another company to try and fix their mess. They did grind an old tree stump and that went pretty well. Trying to get Rubin committed to a date to do the work was difficult. He would give me a date and then reschedule. Each date I had to call to verify his crew would show up only to hear they were running behind and another date was given. Very frustrating working with this company. Perhaps Rubin has taken on more jobs than he can handle and he has hired less qualified people to do the work.

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John was very responsive, prompt, and easy to talk to about our landscaping issues. He listened to our concerns and offered several options and the reasoning behind them. Before he started the job he explained limb by limb what he suggested removing and why. His crew was quick and the site was impeccably clean when they finished.

I called three or four tree service companies for quotes. Some were quite expensive and others were too busy at the time. This work involved trees that were next to my home, outside my property line. The City was enforcing it's 'homeowner tree maintenance' policy for the first time in several years. They sent me a letter to get this work done, with specifications as to how high the branches had to be trimmed, and a deadline by which it had to be done. I wasn't happy about having to spend this money, but John Purcell was really great. He was flexible on his price, and lowered it considerably from his initial bid of $600. And he was available to do the work almost immediately. He was prompt on the day of the work, brought three of his crew with him, and they did a terrific job. They really worked hard. I stood out there the whole time, and John was excellent about asking where I wanted him to cut this or that branch. They had a mulcher with them and threw all the cuttings in, and did a marvelous job of sweeping up. I was very pleased and would definately call John Purcell again. He's also very experienced in other aspects of home improvement, including landscaping and concrete work. His number in is 925-960-0233.