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Gentec Services Inc

Electrical, Lighting, Ceiling Fans,

About us

With over a decade of service, Gentec Services, Inc. is the Bay Area’s most trusted electrician service provider. Thanks to our team’s rare combination of technical expertise, craftsmanship, and superior customer service, you’ll find our Livermore based technicians helping customers throughout the Bay Area.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Electrical, Lighting, EV Chargers, Generators, Solar & Backup Power Systems

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8124 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
4%
3
3%
2
1%
1
8%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 124 reviews

Josephine Y.
01/2022
5.0
electrician
  + -1 more
They provided a professional estimate, walked me through what needs to be done and have been very happy with them so far.
Description of Work: Electrical panel needs to be looked at.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nathan B.
08/2021
5.0
electrician
  + -1 more
Kris arrived an hour early and did a quick and efficient job. Well Done!!
Description of Work: Electrical Plugs needed repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

C L.
06/2021
5.0
electrician
  + -1 more
A receptionist answered my call and arranged for an electrician to call me back to answer my questions. The electrician, Jeremy, called me back within an hour. He was very knowledgeable about options for electric car charging and what was required.
Description of Work: Needed Information on Electric Car Charging stations

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank F.
09/2020
5.0
electrician
  + -1 more
Very satisfied with their services. The price were great.
Description of Work: Electrical Works

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sophia A.
09/2020
1.0
ceiling fans
  + -1 more
Never picked up the phone although tried several times
Description of Work: Electric work to add an outlet to charge electric car

Rating CategoryRating out of 5
quality
1.0
responsiveness
1.0
punctuality
1.0


Margie H.
08/2020
5.0
electrician
  + -1 more
Great. Mr. Al was in quickly, evaluated what was wrong very quickly. He fixed the problems and was out.
Description of Work: Electrical

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Milton Q.
08/2020
5.0
electrician
  + -1 more
John was very professional. They provided excellent service. Very courteous!
Description of Work: Installation of 50 amp breaker, electrical wiring and installation of tesla wall charger

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

Joerg K.
07/2020
5.0
lighting
  + -1 more
Perfect! It was a very pleasurable process right from the beginning, even with scheduling the appointment. Everyone understood what I was asking and saying, no dumb or bored retorts, like one gets so often. The crew showed up on time did an impeccable job, always kept their cool, though it was kind of a difficult task. They were friendly and explained everything. When they found out that one of the fixtures didn't work, they even negotiated with the seller for a replacement. And totally unexpected they took with them all the wrapping etc. and left our home spotless. Definitely we found our future electric company.
Description of Work: Two Chandeliers had to be taken down and replaced by two new chandeliers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$829

SUSAN A.
02/2020
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Electrician was on time, pleasant, professional and efficient. I’ be used this company before and have always been pleased with their service.
Description of Work: Tree fell on air conditioner wiring.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Gentec Services Inc
We would like to thank you for the opportunity to earn your business and your trust. Knowing there are so many companies to choose from, whether your needs are for Electrical, rest assure you made a great decision when you called GENTEC Services Inc. We know providing you with the best customer service and the highest quality of work, we will create a long lasting partnership to always serve your needs. Feel free to contact us in the future for any electrical services. Thank you again.

Ken H.
08/2019
5.0
electrician, lighting, ceiling fans
  + 1 more
overall: professionally handled from contact, through bidding and completion of project
Description of Work: rewiring outlets, and multiple ceiling fan installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,450

Response from Gentec Services Inc
We would like to thank you for the opportunity to earn your business and your trust. Knowing there are so many companies to choose from, whether your needs are for Electrical, rest assure you made a great decision when you called GENTEC Services Inc. We know providing you with the best customer service and the highest quality of work, we will create a long lasting partnership to always serve your needs. Thank you [Member Name Removed]. It was a pleasure doing business with you. Jamila

Pamela R.
07/2019
5.0
electrician
  + -1 more
Professional customer service from request call for service to installation of remote switch. The same day the technician called to say he would be here in about 45 minutes...he arrived right on time, listened to our concerns, explained every detail of the installation process, gave a quote for service. Within minutes, our light and fan remote was installed and working! In the future, we'll call Gentec Services, Inc. for all electrical needs...and ask for Technician Al!
Description of Work: Installation of remote wall switch for ceiling fan/light fixture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gentec Services Inc
[Member Name Removed], thank you so much for your feedback! I will be sure to let the technician know how satisfied you are! Anytime you need us please don't hesitate to call and you can always feel free to make technician requests. Thanks again!- Jamila

Brody S.
05/2019
5.0
electrician
  + -1 more
John the electrician was always on time, super clear about the estimate, found issues that the previous guy didn’t even know or mention, and was fast and good. Their estimate was also a bit lower than 2 other estimates I received, and I had way more confidence in Gentec to complete the work properly. Absolute great experience across the board, would not hesitate to hire again.
Description of Work: We had previously hired another electrician who was basically garbage. We hired Gentec to fix all his mistakes and complete the work, which included installing outlets, fixing switches, installing outdoor electrical components.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Gentec Services Inc
We would like to thank you for the opportunity to earn your business and your trust. Knowing there are so many companies to choose from, whether your needs are for Electrical, rest assure you made a great decision when you called GENTEC Services Inc. We know providing you with the best customer service and the highest quality of work, we will create a long lasting partnership to always serve your needs. Thanks so much for the review, [Member Name Removed]!

Alex D.
12/2018
5.0
electrician, lighting
  + 0 more
He came, He described the problem with the dimmer installation He fixed it.
Description of Work: Dimmer installation for a pendant light fixture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Brendan C.
12/2018
5.0
electrician
  + -1 more
great. Gentec showed up a little early even and did an excellent job!
Description of Work: Install 2 new dedicated 20 amp breakers and run plugs from them to a new location

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric J.
10/2018
5.0
electrician
  + -1 more
Great. These guys know their work. I inherited a lot of Hokey wiring with my purchase of a home that was originally built in 1918 and haphazardly remodeled several times since then. Gentec helped me re-wire the entire Kitchen, sort out a LOT of problems with random hot wires lying around in my crawl space (???) and recently helped me connect a 240V point-of-use water heater. They're always on time, and the work is always well done. While the service tech was out for the POU water heater he finished the install fast enough that we were also able to hire him to install a ceiling fan (that I'm now glad I didn't try to install myself) in the amount of time allotted for the water heater hook-up. I highly recommend these guys, they do very good work.
Description of Work: Lots of different things. Kitchen re-wire, 220V connection to a POU water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa R.
06/2018
5.0
electrician, lighting
  + 0 more
I got an appointment within the week, and when the gentleman looked a the switches, he learning (as did I) that they had been wired incorrectly. He got it working fairly easily, then he made sure everything was safe, but he pointed out several violations of code that he thought I should take care of as soon as I could. Since we plan to be doing some major work in the next year, I told him I would have them design my new lighting system in the back yard. Even though he came out and spent time figuring out what was wrong, he didn't charge me anything because he said he didn't really do anything. I really liked the gentleman they sent out.
Description of Work: I had an odd problem with an outside patio light that ran off two switches. It just stopped working.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Patti H.
02/2018
5.0
electrician
  + -1 more
Excellent. Ryan completed the job in 4 hours when normally it would have taken me 5 days and hundred of trips to Home Depot.
Description of Work: Removed light switch and ceiling fan.Installed Tesla Receptacle

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yinnie L.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
They do electrical and HVAC, but I use them just for HVAC. I had them come install my smart thermostat. They had to replace one of the wires to the thermostat. They got the smart thermostat to work. They just got to work and spent some time educating me about what he was doing. After installing he went over the operation of the thermostat. They tired to sell me on a service plan, which I wasn't interested in.
Description of Work: I used Gentec Services Inc for air conditioning maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Steve R.
08/2017
5.0
electrician
  + -1 more
The work was done quickly and professionally,with no surprise extra charges Options were clearly explained as the work progressed. I am very happy with the results and they are my first choice for all future electrical work on my house.
Description of Work: Gentec Serrvices replaced all interior electrical switches and outlets. They also replaced 3 fluorescent light ballasts, 3 exterior weatherproof outlets, and 2 bathroom vent fans. They also obtained building permit and attended final building inspection to explain their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy P.
07/2017
3.0
heating & air conditioning/hvac
  + -1 more
The company no longer does HVAC work, but it is still advertised on its website.
Description of Work: Contacted about an HVAC service contract, based on Angie's List ratings and the product being offered on the company's own website.

Rating CategoryRating out of 5
responsiveness
5.0


Ann E.
05/2017
5.0
electrician, lighting
  + 0 more
It went beautifully. Very smooth and nice transaction thanks to John Lopez. I can't give him enough credit for a job well done. He was helpful in explaining things I did not understand and very pleasant to have around. Would hire John again in a minute.
Description of Work: plugs grounded and lights installed. New box was installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Valerie M.
03/2017
1.0
heating & air conditioning/hvac
  + -1 more
They never replied with an estimate. They were on time.
Description of Work: Estimate.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
1.0
punctuality
5.0


Michael G.
03/2017
3.0
electrician
  + -1 more
See above DESCRIPTION for full story.
Description of Work: I would never use Gentec again. They couldn't fix a light bulb issue, When it would not turn a 3rd time on the weekend, and caused my 2 cars to be stuck in the garage they wanted a total of $700.00 to come out, I found it was a bad circuit breaker. I replaced it my self for it cost of $10.00, saving $690.00 and never getting a refund for not being able to fix the light bulb issue. 1. Install electric outlet from nearest outlet to inside new gas fireplace. Went well 2. Light bulb in closet would stay on for a few seconds, go off, then repeat. Went well 3. UNSATISFACTORY WORK AND OUTRAGEOUS CHARGE - UNABLE TO FIX WHAT WAS ON THE WORK ORDER. - Light bulb in small utility hallway would flicker and would also not turn on. inspected, Could find no cause. tested and it worked. - Happened again, Came out second time. Replaced wiring to light bulb. all under warranty. It worked and then went out. Happened a third time on a weekend. I noticed the adjacent bathroom light would not go on. The garage door control would not go on. The garage light would not go on. To me that meant, TO ME, everything on the circuit was not working. I called Gentec and spoke with the tech who came both times before. Tech said he was only warranted to fixing the light bulb in small utility hallway. I said it was not fixed and he should come and fix it especially as it affected the garage door control, too. Tech said he was work order said he was only to fix the light. He said he couldn't do anymore for the light to make it stop flickering and not turn on as the wiring in the light box was okay. Tech it may be related to the light switches on the wall the first time he was here. The second time the Tech was unwilling to go outside the box containing the light. The tech never offered that it may be something else beside the light box wiring, except for the light switches he was unwilling to check. He said that he may need to trouble shoot it, that I'm may be an issue on the circuit, that it may be a circuit breaker. He sais since it was not the light box wiring, this became a different and separate issue that was not covered under the warranty, even though the light bulb would not turn on. Tech said as it was a weekend He would have to charge the emergency cost plus the service call cost for a total of $700.00 to come to my home. My garage control and garage door were not working with the cars inside the garage, as a result of the light bulb the tech came out twice to fix. The tech called his office and told me his boss, Owner, Joe Scerbo, backed up his tech. I found a faulty circuit breaker. I bought a replacement for $10.00 and installed it myself. The $10.00 circuit breaker fixed the issue and all electrical items in the breaker circuit work fine, I can use my garage door controller and my garage door, too. I saved myself $690.00 and I never received reimbursement for not being able to fix the light bulb in small utility hallway. I would never use Gentec again.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Robin C.
02/2017
5.0
electrician, home inspection, lighting
  + 1 more
Gentec was absolutely amazing. They were responsive, professional, timely. They met every single commitment and even came to the final inspection to see if the inspector had any questions for them. I would hire again in an instant.
Description of Work: kitchen remodel required a lot of new electrical work - new recessed lights, additional circuit, upgraded circuit board, outlets everywhere.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Joel A.
11/2016
5.0
electrician
  + -1 more
Excellently. Boris and his partner were on-time, completed the work cleanly and efficiently. They took the time to work with me to insure the cameras were positioned perfectly.
Description of Work: Installation of a Video Surveillance System with indoor and outdoor cameras.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Contact information

252 W. Larch Rd Ste. C, Tracy, CA 95304

http://www.GentecServices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
783310
Trade License Locale
CA
Trade License Authority
California Contractors State License Board
Trade License Expiration
05/31/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Stereo and Home Theater Systems,
Kitchen and Bath Remodeling,
Generator,
TV Sales

FAQ

Gentec Services Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Gentec Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Gentec Services Inc does not offer free project estimates.
No, Gentec Services Inc does not offer eco-friendly accreditations.
Yes, Gentec Services Inc offers a 5% senior discount.
Yes, Gentec Services Inc offers emergency services.
Yes, Gentec Services Inc offers warranties.
Gentec Services Inc offers the following services: Electrical, Lighting, EV Chargers, Generators, Solar & Backup Power Systems

Contact information

252 W. Larch Rd Ste. C, Tracy, CA 95304

http://www.GentecServices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed