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Ashley Interiors

Flooring Sales and Installation, General Remodeling, Carpet Sales and Installation,

About us

Additional contact name - John Ashley. Additional email - sharon@ashleyinteriorsinc.com.

Business highlights

38 years of trusted experience

Services we offer

Carpet, ceramic & porcelain tile, stone, slab, countertops, hardwood, laminate, vinyl, window treatments, fabrics & wallpaper.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
17%
3
0%
2
11%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.2
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-18 of 18 reviews

toni C.
05/2017
5.0
home remodeling
  + -1 more
Excellent work
Description of Work: Remodeled Bathroom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jon Dean G.
10/2016
5.0
flooring contractor, hardwood floor, home remodeling
  + 1 more
Professional, courteous and a pleasure to work with!
Description of Work: New tile, vanities, cabinets and miscellaneous in bathrooms and hardwood flooring in rest of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas J.
06/2014
5.0
flooring contractor, woodworking
  + 0 more
unknown
Description of Work: Remodeled bathroom. Great job!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Doug P.
03/2014
2.0
hardwood floor
  + -1 more
Went with them based information that they had the flooring in stock. They did not have it in stock it took awhile to get the flooring. Which delayed the walk in closet installation by over two weeks. The owner's son did the install, he knows what he is doing, but probably does not do the best job, seems to be learning, you need to keep an eye on the work. Does not always take suggestions with the best attitude. Also brought wrong materials to do the work, it was just a mix up and was fixed. They did not have the best customer oriented service.
Description of Work: wood Flooring.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$2,000

Eugene W.
09/2013
5.0
ceramic tile, countertops, flooring contractor, lighting, remodeling, wallpaper, woodworking, marble & granite, home remodeling
  + 7 more
It was very nice. The bathrooms are beautiful. It's really nice when you turn the lights on at night. It was nice to have them as a general contractor and not having to worry about getting everybody together to do stuff. I really like them. I paid $17,000 to have my 2 bathrooms done and it include nice marble countertops and then tiles for the floor. They used a type of adhesive grout in the shower where it doesn't get mold on it. They showed up pretty good.
Description of Work: Ashley Interiors came out in 2000 and did our dining room, our entryway and, our hallway and put pre-engineered wood. In 2004, they gutted our bathrooms and redid both bathrooms. They also redid the lighting in our kitchen and bathrooms. They took away the fluorescent tubes and put canned lighting in. They put crown molding around the lighting and laid the little tube lights in it. They also did some wallpapering for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Jon B.
09/2013
2.0
flooring contractor
  + -1 more
I did receive a last friendly e-mail reply from one of the owners, changing the required up front payment to about 40% of the total, and attempting to explain and quot;Just wanted to get back to you as far as the deposit, Sorry for the confusion. Due to the materials being a special order and non cancel-able, we require materials to be paid up front ( Tile and Grout) plus 10% of labor.and quot; ____________________________________________________________________________ Unfortunately.. There are no exceptions for special order materials. Calif contractor law on down payments is 10% or $1,000...whichever is less. I recommend Angie's List users should always check out the website for the California State Contractors License Board for information on consumer home improvement contracts and contractor licenses before hiring a contractor. http://www.cslb.ca.gov
Description of Work: This company had some good member reviews, very nice people who have been in business many years... They provided a prompt & courteous written estimate for a 46 sq ft bathroom tile floor, and a very small wall repair. Their written estimate did not itemize material cost or labor cost, but they did list materials to be used. I determined from discussions with the estimator that they were charging a very high price on the tile, but the reason I chose not to use Ashley Interiors was due to a clear red flag in Calif State Contractor law. Before Ashley Interiors could schedule my job, they required I pay up front "50% of the total amount with the remainder being paid when the job is finished." There was no written explanation of why they were asking for 50% up front on the estimate. Unfortunately they lost my business at that point. I told Ashley Interiors in an e-mail the same day that "Calif State Contractor Licensing Law under Calif Business & Professions Code 7159.5 (a)(3)(b) states that it is absolutely illegal to ask for or accept a down payment of more than 10 percent of the total home improvement contract price or $1,000, whichever is less. The Ashley Licensee #760024 holds a normal $12,500 Bond as visible on the California State Contractors Licensing Board site. Only Blanket Performance & Payment Bond holders (that cost millions of dollars) may ask for more than 10%, and there's only 24 of them in the whole state. I don't see any exception for this Licensee. " I told them I would not be using their services. Unfortunate.
Rating CategoryRating out of 5
$3,000

LEE H.
01/2013
5.0
hardwood floor, remodeling
  + 0 more
We contracted Ashley Interiors to removate our home. The dining room and living room wall was opened to create a twelve-foot archway in order to open up the space. They relocated the electrical outlets, put in new wallboard, textured, and painted the wall area. New casement was added around the opening, the kitchen door was removed and casement created to match the new opening. New baseboards were installed throughout the dining room, living room, entryway, and hall. The dining room rug and flooring were removed and new hardwood added to match the hardwood in the rest of the house. They wove the new wood into the old wood in the living room, to create a seamless transition between the rooms, after which they sanded, stained, and sealed all the floors in the dining room, living room, entry, and hall. Throughout the work schedule they sealed off the work areas to keep the rest of the house as clean as possible, were prompt, worked hard, and did a professional job. We are very happy with the end result and look forward to working with them in the future.
Description of Work: Services performed were: tearing out a portion of wall to open a twelve foot span between dining room and living room, relocating electricals, Casing in the opening, adding baseboard; removing old dining room flooring, weaving new hardwood flooring into existing hardwood floor in living room; stained and sealed flooring. Fixed drywall, painted, and sealed work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Tammy B.
12/2012
4.0
flooring contractor
  + -1 more
Very professional and accomodating.
Description of Work: Installed carpet and we purchased tile flooring (we installed the tile)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Patricia L. K.
06/2012
4.0
window treatments
  + -1 more
They were expensive but they had exactly what I wanted. The service was good but the prices were not the lowest.
Description of Work: I used Ashley Interiors for drapes.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher N.
06/2012
5.0
carpet installation, ceramic tile, countertops, flooring contractor, remodeling, doors
  + 4 more
Where to begin... We had a big project and really wanted a one-stop shop to address it. We couldn't be happier with the materials, workmanship and service provided by Donna at Ashley Interiors and JR of On Time Builders. I can't begin to tell you how many hours Donna sat with us in the design phase. I remember a time or two when my wife and I were unsure of a particular choice, and Donna would help us talk through the pros and cons. There were a number of times even though the shop was closing, Donna would continue with her consultation. I have to comment on her documentation as well - I have never seen someone so well organized. She literally had a binder on "us", that spelled out the history of the design process from start to finish.On Time Builders was phenomenal in their execution of the remodeling that took place. The entire crew were professional, courteous, and committed to the job. JR was often on site and even if he wasn't he was always available for questions, comments or concerns. The crew was always prompt, and worked rain or shine. I remember when the cabinet installation was complete, I came home to the most beautiful window cleaning job I had ever seen. Hard to believe a contractor would clean your windows - (thank you Devin), but that's the kind of pride they have in their work. I remember Bruce finishing a crown molding job around our fireplace - boy did it make the whole thing pop! Bruce explained that since the fireplace is often a focal point, he wanted it to really stand out. We had asked JR to really help us at least have an oven in the wall in time for Thanksgiving, but instead he had ALL appliances and everything but a few peripheral things ready to go for our family holiday. We can honestly say the whole experience, from start to finish, was better than anything we had hoped for. I look forward to working with them on future projects.
Description of Work: Complete remodel of kitchen, family room, laundry room, half bath, and entry. The kitchen remodel included new custom cabinets (with built in hutch), granite counter-tops, tile back splash, sink, faucet, garbage disposal, recessed and under cabinet lighting, flooring, and installation of our appliances. We also had all new texturing on both the walls and ceiling, added crown molding, and had everything painted. The family room remodel included new texturing, crown molding, baseboards, recessed lighting, new carpet and paint. The laundry room remodel included cabinets, new flooring, texturing, crown molding and paint. The half bath remodel included new flooring, vanity with granite top, sink, toilet, mirror, towel bars, crown molding and paint. The entry way had new flooring and baseboards installed. We had 5 new doors installed and painted.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65,000

HELEN G.
11/2011
5.0
carpet installation
  + -1 more
I found them on Angie's List. They were overpriced. They are fast. One person came in, and he did the whole job in less than a day. He just stuck to his job. I chose them based on the ratings on Angie's List. I didn't like the price. I will not use them again because of the price.
Description of Work: Ashley Interiors replaced our carpets in the fall of 2008.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,000

Tammy B.
09/2011
5.0
ceramic tile, flooring contractor
  + 0 more
We came to Ashley Interiors to pick out tile and carpet. Their staff was extremely friendly and helpful. They assisted us in selecting the tile and grout and then helped us pick out a complementary carpet for an adjoining room. They worked with our time schedule and we will definitely return to them for any future flooring needs.
Description of Work: We purchased tile and carpet. We had Ashley also install the carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Jeff B.
07/2011
4.0
doors
  + -1 more
They were very clean and cleaned up as they went. They showed up on time everyday. They were very trustworthy, polite, and respectful.
Description of Work: I used Ashley Interiors to install doors.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Patricia L. K.
01/2011
5.0
carpet installation, flooring contractor
  + 0 more
Their people were extremely professional. They called ahead and said when they would be there. They knew their stuff. It is not a huge place or big chain. I really liked them. They did a good job. I liked the personal service and they seemed to care about their customers. Their selection was very nice and I have bought area rugs there too. I've used them quite a bit. Their price was a little higher but their service made me decide that I would go there anyone.
Description of Work: I used Ashley Interiors to put a rug in my daughter' house because she is going to have a baby. They also put linoleum in my kitchen and two baths last year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jeff B.
06/2010
5.0
carpet installation, flooring contractor, remodeling
  + 1 more
Overall, it was an unbelievably positive experience. Not only did we get the design of adding two bedrooms and an office, while removing one existing bedroom upstairs, but we also rebuilt the structure underneath, my Man Cave. Ashley Interiors also did all the carpeting on not only the new structure, but also the remaining house needs. The addition was done with incredible reliability, they showed up everyday on time, rain or shine. They gave us updates on a regular basis. They did so many extras that I lost count. My wife is very particular about any construction, she is a perfectionist, and amazingly this company exceeded her high expectations as well. We have received a tremendous amount of compliments for their final product and how professional and quiet they were during the five month project. Ashley Interiors (run by Donna Ashley) was great with our selection of carpet and padding. They recommended a thick pad to go with two different carpets. A bit darker shade for my Man Cave, and a nice lighter shade for the remainder of the home including staircase. They provided a very reasonable price and installed it very smoothly. They moved the furniture gently and placed everything back in its proper place. As you can see, I would HIGHLY RECOMMEND anything you want done with Ashley Interiors and On-Time Builders! JR and Donna Ashley, Lance,Tim, Charles, Brandon were the main workers that really did an outstanding job! I hope this review was helpful for those looking for flooring/carpeting at Ashley Interiors as well as those looking for home reconstruction with On-Time Builders!!! Jeff and Jen Brown Pleasant Hill, CA
Description of Work: Ashley Interiors did an outstanding job of recarpeting my entire 3500 sq ft home this past Spring, 2010. However, On-Time Builders (run by Donna Ashley's husband JR and partner Lance) did a phenomenal job with a room addition of 520 square feet in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Yves B.
06/2010
5.0
flooring contractor
  + -1 more
Fantastic Job! They did a great job overall and repairs any squeaks we found. They ripped out the old floor and put in new flooring. They replaced any broken pieces and painted professionally. It was a big job and it took them about a week to install everything.
Description of Work: They installed LM flooring engineered wood product throughout the house except bedrooms and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

ERIC J.
09/2006
5.0
flooring contractor
  + -1 more
I received three bids locally with real flooring companies and these guys were the only ones that seemed to have their act together. One of the others never returned quote and the second gave me a verbal bid; not interested in a formal quote. It took a few weeks between accepting the bid and doing the work but the project came out nice and neat. Nice installer.
Description of Work: Removed old carpeting and base trim and installed linoleum and base trim in a 240 square foot break room on a slab floor in our business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,500

TAMMY A.
03/2005
5.0
flooring contractor
  + -1 more
THIS WAS A GREAT EXPERIENCE. THEY WERE VERY PROFESSIONAL. THE INSTALLERS WERE VERY UNDERSTANDING AND MADE SURE WE WERE NOT PUT OUT OF OUR HOUSE FOR TOO LONG. THE QUALITY AND DESIGN OF THE TILE INSTALLED IS GREAT. NO PROBLEMS/CRACKS OR COMPLAINTS SO FAR!
Description of Work: REPLACED EXISTING TILE FLOOR IN KITCHEN/DINING AREA. PULLED UP CARPET IN HALL AND FAMILY ROOM. INSTALLED TILE IN KITCHEN, DINING ROOM, FAMILY ROOM, HALL AND BATHROOM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,200

    Contact information

    3991 First St Ste F, Livermore, CA 94551

    www.ashleyinteriorsinc.com

    Service hours

    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    General Remodeling,
    Carpet Sales and Installation,
    Kitchen and Bath Remodeling,
    Hardwood Flooring Sales and Installation,
    Ceramic Tile,
    Doors,
    Finished Carpentry and Woodworking,
    Countertops and Backsplashes,
    Marble and Granite,
    Window Treatments,
    Wallpaper

    FAQ

    Ashley Interiors is currently rated 4.7 overall out of 5.

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 5:00 PM

    Friday: 10:00 AM - 5:00 PM

    Saturday: 10:00 AM - 3:00 PM

    Ashley Interiors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Ashley Interiors offers free project estimates.
    No, Ashley Interiors does not offer eco-friendly accreditations.
    No, Ashley Interiors does not offer a senior discount.
    No, Ashley Interiors does not offer emergency services.
    Yes, Ashley Interiors offers warranties.
    Ashley Interiors offers the following services: Carpet, ceramic & porcelain tile, stone, slab, countertops, hardwood, laminate, vinyl, window treatments, fabrics & wallpaper.

    Contact information

    3991 First St Ste F, Livermore, CA 94551

    www.ashleyinteriorsinc.com

    Service hours

    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 3:00 PM