The Duct Cleaning Pros

Description of Work: I thought they were trying to pressure me into other services that I did not want, so their special was more of a "foot in the door" than an introductory offer.

Description of Work: Simply used a drill driver with snake attachment a big vacuuum for a few minutes but tried to sell me a new product for my roof and tried to sell me screening and rescreening services. I don't know if this is how all companies "clean the dryer duct" but I felt swindled. Now I have more lint on my roof than before. Maybe he loosened the lint but didn't suck it up. There was no change in my dryer performance no better no worse. |Guess I expected more.

Description of Work: Cleaned air duct vents

Description of Work: Good job!

Description of Work: AWFUL. I BOUGHT THEIR SERVICE AT THE END OF JULY. I CALLED AND LEFT A MESSAGE TO SEE IF THEY OFFERED SATURDAY SERVICE. WELLLLLLLLL, YES.........WE COULD FIT YOU IN IN A MONTH. THE APPT WAS SET FOR SATURDAY, SEPT 5TH. I SAID FINE, NOT IN ANY HURRY. DAN, THE OWNER, CALLS ME ON 9/3 OR 9/4 AND SAYS "DEBBIE...I COMPLETELY FOR GOT LABOR DAY IS MONDAY SO I HAVE NO GUYS WORKING THIS WEEKEND". ALL OF THE SUDDEN.......INSTEAD OF HAVING TO WAIT 5 WEEKS FOR A WEEKEND APPT I CAN NOW BE ACCOMODATED THE FOLLOWING WEEKEND 9/12. SO DAN AND I SET THE APPT UP FOR 9:30. I HAD AN APPT THAT DAY THAT I CANCELLED TO MAKE SURE I WAS HERE. I WENT TO GROCERY STORE AND GOT HOME AT APPROX 9:15. RECORDED MESSAGE FROM DAN WANTING TO MAKE SURE I WAS HOME. I CALLED HIM BACK AND SAID I WAS HOME. HE SAID.......OK WE'LL BE THERE AROUND 10:30. I SAID MY APPT WAS AT 9:30. HE SAID UH, DUH.THEY ARE DOING SOMETHING..YA KNOW. SO 10:30 ROLLS AROUND - NOBODY. I CALLED DAN AT 10:45 AND SAID NOBODY IS HERE DAN. SOON AFTER THE TWO YOUNG MEN ROLL UP AT APPROX 10:50. OK.........DOING SCREENS IS NOT EVEN THEIR NORMAL COURSE OF WORK, THEY CLEAN DUCTS OR SOMETHING. OK, HERE WE GO. THEY WERE VERY POLITE, ETC AND DID THE WORK. THEY WANTED ME TO LOOKS THINGS OVER WHEN THEY WERE DONE. I TAKE ONE LOOK AT A SCREEN FROM MY COMPUTER ROOM TO THE BACK YARD. THE TABS TO PULL THE SCREEN AWAY FROM THE WINDOW WERE FACING TOWARDS THE OUTSIDE. I SAID "WHAT IS THIS.....SO THE BURGLERS CAN GET IN QUICKER"? I LOOKED UP AND I SAID "WHAT IS THIS, IT'S BROKEN, IT WAS A PLASTIC TAB. THEY SAID WE DIDN'T HAVE ANYMORE ON THE TRUCK AND WE DIDN'T HAVE ANY MORE IN THE TRUCK. THAT IS WHAT YOU HAD ON YOUR WINDOWS. I SAID I NEVER HAD ANY TABS ON MY WINDOWS, THIS HOUSE WAS BUILT IN THE 1950'S. THEY INSISTED I HAD THESE PULL TABS AND BROKEN PLASTIC THINGS ON MY WINDOWS BEFORE THEY GOT THERE. I THREW UP MY HANDS AND PROCEEDED TO TELL THEM HOW RIDICULOUS EVERYTHING WAS, I TOLD THEM THEIR BOSS WAS A FLAKE. THEY TOLD ME THEY WOULD TURN ALL THE SCREENS BACK SO THE TABS WERE ON THE INSIDE OF THE HOUSE INSTEAD OF LETTING BURGLERS HAVE EASY ACCESS. AGAIN, I THREW MY HANDS UP IN DISGUST. I WAS LIVID WHEN THE LEFT SO I'M GLAD YOU SENT ME THIS SURVEY AFTER I'VE CALMED DOWN. I HAD A HORRIBLE EXPERIENCE WITH GROUPON TOO. TWO STRIKES. I'M THIS CLOSE TO CANCELLING MY SUBSCRIPTION TO YOUR COMPANY.

Description of Work: Replace the outside dryer vent and clean the duct work. Kyle was on time and did a great job! He took the time to explain the process and showed me how the old vent vs the new vent worked. Hope

Description of Work: I used this service and was very satisfied. Also I filled out the review but you keep sending me reminders!

Description of Work: Gutter cleaning

Description of Work: I already submitted a review of this service = I don't know why you don't have it. | |I've had this provider to the house twice: once for the dryer ducts, and the other for the air ducts. The jobs were done very well, and I plan to call him again when I need them done again.

Description of Work: Cleaned dryer vents. It was amazing how much lint had built up.

Description of Work: .

Description of Work: Cleaned dryer vent and offered to re-screen a window screen for me. Kyle was late in getting the new screen back to me. I had to email him to remind him twice before he returned it.

Description of Work: Clean air duct.

Description of Work: Cleaned out my dryer vent.

Description of Work: The $99 vent service turned into a $300 complete replacement of our vents, although they were the original back to the late 1970s and "probably" needed it. I felt like I got a "loss leader"pitch on the $99 special and then a sales pitch from the in-house person I called for the possible need to upgrade things that possibly might not have been needed for several more years. | | Steve, the person who came to the house, was very professional and very courteous, quick and enjoyable to work with.

Description of Work: Dryer vent cleaning, dryer vent exhaust cap replacement, air duct cleaning, electrostatic filters. | |They did a great job, were very responsive and provided great service!

Description of Work: Cleaned dryer vent and duct. Very pleased with service. Will call in future to clean out air ducts.

Description of Work: What a great company! Very professional, hard-working group. We will call them again.

Description of Work: Cleaned dryer vents. They were great. Came in and cleaned vents. Have us information for other preventative work we can do and we will definitely have them come back and do more. Very professional.

Description of Work: They Called and came earlier which was a nice surprise. The Dryer Vent was cleaned and the Flex-Duct Hose was replaced. This was done quickly, efficiently, and they cleaned up everything when finished. Very satisfied and glad to have a worry off my mind. Thank You very much.

Description of Work: cleaned dryer vent and ducts and roof exhaust opening . Got an amazing amount of junk out of ducts.

Description of Work: We had a bird's nest in our drier vent to the outside, which is a major fire hazard. They came out and got our vent system cleaned out, and installed a proper cover to prevent this issue going forward.

Description of Work: cleaned up two computers