SunPower by Hooked On Solar-Lincoln

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Solar review: We had already put sun screens on our windows attempting to block out the afternoon heat, installed a whole-house fan, kept the AC turned off or used it sparingly, but we still had high electric bills. After a few years paying over $500 in electricity during the summer, we got serious about looking into solar. When we looked online, there were a TON of companies that offered solar panels. We wanted to do our due diligence and make sure we chose an experienced company that we could trust. We knew from our research that we wanted to OWN the panels, rather than lease them, because you definitely don't save money when you lease. Plus you get a 30% tax rebate, which saves you thousands. We talked to our friends, did a lot of research online, and found 5 companies that all had good reviews. We had each one of them come to our home one at a time to give us a quote. It was a confusing process, because each one would tell us why their company was the best. In the end I was impressed with two of them, and made a few more phone calls to each of them asking them several follow-up questions before finally deciding on Justin with Hooked on Solar I was very impressed with Justin as he was very patient while doing his best to educate us on solar. He didn't do the hard-sell. The company was highly recommended on Yelp. Justin explained to us in simple terms what we should expect through all aspects of the project. We did not go with the lowest bid. We were looking for best in class. Although Justin?s bid was the lower of the final two, they were not the lowest of the entire group. We selected Hooked on Solar because of their great 25-year warranty on all equipment and labor, and because we felt we could trust the company. Hooked on Solar had the best of everything for us. I was confident that we were getting the best system for our needs. Justin kept in contact with us throughout the entire process. He answered all emails, texts and calls most times within a few hours. He was always very friendly, calm and professional. The install crew was fast, attentive, courteous, and did not leave any mess. On installation day the crew showed up early, worked hard, and finished the large install, leaving only a few pick-up items (painting the conduit). There were a couple of challenges that arose, but Justin handled them and resolved everything quickly. After the installation, we discovered the bird barrier that we had them place around our solar panels was not the correct size. I reported this to Justin, and he sent a crew the next day that removed the small screen and fitted it correctly with a much larger bird screen around the panels. They bent over backwards to make sure we were happy with everything, even going to Home Depot to get paint that matched the outside of our house before painting some existing electrical conduit that had been installed by another contractor years earlier. I can't say enough about the great install and the professionalism of Justin and the Hooked On Solar crew. There is a reason Hooked on Solar has a 5 star rating. This is a company that really cares from top to bottom. If you are considering solar you should give them a call. You'll be glad you did!

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