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Nielson Fine Floors

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Carpet Sales and Installation,

About us

We are a local, family owned and operated flooring business. We have aquarter century of experience starting at the wholesale and manufacturing level in the flooring industry, and we are contractors as well as sales people. The owner, James Nielson,is on each and every jobsite and we never use outside labor crews. We purchase our products at the same level as the huge box stores, yet have very little overhead, and guarantee the lowest price on the same item. We are master craftsmen with abundant refferences, and maintain a higher standard of craftmanship than any other shop/retailer. We have an exceptional reputation and base our practices on honesty, integrity, and hard work.

Business highlights

21 years of trusted experience

Services we offer

We are a sales & installation company, although we sell products to installers and D.I.Y.'s and also install material purchased elsewhere. We have a showroom located in Lincoln, CA., and we also have a mobile showroom, and give FREE in-home estimates, with absolutely no obligation. We provide ideas and knowledge, and offer FREE design consultation. Hardwood, carpet, tile, stone, laminate, carpet, sheet vinyl & luxury vinyl, sales, installation, and repairs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.832 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
16%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 32 reviews

Courtney R.
04/2023
1.0
flooring contractor
  + -1 more
Would never do business with them! Parked in front of his store where he thinks he owns the parking and he came out calling me Karen and crazy in front of my 5 girls just so I could drop them off real quick!!! Someone that acts like this I would never ever do business nor let that business be part of this community!!!!!!!!!!!!!!!!!!!!!!!!
Description of Work: Someone really owning a business comes yelling like that in front of 5 young girls on there spring break who was giggling to ruin a day of child wren? I would never do business from not promote them in our community ever!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Nielson Fine Floors
So, as is probably very obvious, there's just a little more to this story, but I will leave this right here.

Fawn A.
08/2019
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
We had Nielson Fine Floors install waterproof flooring in our two bedrooms. The experience was top notch from start to finish. They were very accommodating in helping pick out the perfect match for our floors. The installation team was very professional and very skilled. It was very comfortable having them in our home. We couldn't be happier with how the floors look. I would highly recommend James and Diane at Nielson Fine Floors. Great local business!
Description of Work: Replace flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Nielson Fine Floors
Thank you so much for taking the time to leave a review, we appreciate it very much and are thrilled you are happy.

Tom Y.
05/2017
5.0
carpet installation, flooring contractor
  + 0 more
We were very pleased with the services from Nielson. James and Diane were very helpful in assisting us in making product choices and colors. The installers were very skilled and professional. They moved our furniture and left our home clean and neat. Great experience!
Description of Work: We had Cortec floors and carpeting installed in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Nielson Fine Floors
Thank you [Member Name Removed] for taking the time to leave us a review, we appreciate it very much. It was a pleasure working with you and helping to transform your home.

Galen C.
10/2016
5.0
carpet installation
  + -1 more
Every thing went to my complete satisfaction. The owner of the company was a pleasure to work with.
Description of Work: Flooring in sun room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Derrick G.
07/2016
5.0
hardwood floor
  + -1 more
unknown
Description of Work: Great personable customer service. Easy to work with and very professional, completed work done on time.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ray K.
05/2015
5.0
hardwood floor
  + -1 more
They did a great job. We would recommend them.
Description of Work: They put in hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John S.
02/2015
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
This is a family owned business on Twelve Bridges Drive in Lincoln Ca owned by James and Diane Neilson. I recently moved to Sun City and wanted to have the carpet replaced with hardwood flooring. James and Diane were very helpful in providing design ideas and assistance with selecting the hardwood. I ultimately chose the seven inch hickory plantation style. I was pleased to see their pricing was so reasonable and the service they offered went well beyond anything I had ever experienced at the big box stores. They were able to get the hardwood from the supplier within a few days of my selection and began installation a week or so later. I had about 1000 square feet done, and they did the entire job of removing the wall to wall carpet, leveling the cement foundation and installing the hardwood within less than a week. They staged the job perfectly from room to room so there was minimal disruption and removed and replaced all the furniture as they progressed through the job. Throughout the project they stayed in constant contact and the process went very smoothly. James is very committed to the quality of his work and is a stickler for fine detail and takes great personal interest in getting the job done perfectly. The end result was a superb job and the floors look beautiful. I cannot say enough good things about James and Diane. They are delightful people and the best contractors I have ever worked with. The quality of their service is outstanding and their pricing is as good as, if not better, than the big box stores. I would hire them again in a heartbeat.
Description of Work: Removed carped, leveled cement foundation, and installed hickory hardwood flooring throughout much of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Nielson Fine Floors
[Member name removed], Thank you so much for taking the time to write such a wonderful review. We take great pride in rising above the standard in our industry and providing our clients with not only a competitive price, but quality craftsmanship and superior service as well. It makes Diane and I very happy when we receive reviews that confirm we are delivering on our word. It was a pleasure working with you and don't hesitate to call if there is ever anything we can do for you. Best Regards, James

Beverly S.
10/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Everything went awesome. From going to the show room and meeting with Diane, to meeting with James, and then the crews. All where professional and great. Everything was clean when they left. Love both the cork and the new laminate. They arrived on time or called to say they were running 15 minutes late. They did there best to keep all dust and dirt to a minimum. Just remembered I also got two carpet runners for the sides of a King bed. Liked it in the show room and they brought out they sample to let me see if it worked. It does! Great customer service and workmanship. I have already recommended them to family and friend.
Description of Work: Installed cork flooring in the entry and kitchen/dining room. This was done in June for $3,000. Today they finished Laminate in the Den for $2,400.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Amarddin M.
10/2014
5.0
carpet installation, hardwood floor
  + 0 more
It went very well. Nielson Fine Floors was recommended by another Contractor I hired to paint the house. There hardwood floor was cheaper than S&G’s hardwood floor. I paid $4 a square foot and the same type at S&G would have been $8 a square foot.
Description of Work: Installed hardwood floors, and carpet for a two story house (3500 sqft). Removed old carpet and disposed it. Installed new carpet on stairs (22 steps).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

MARC F.
10/2014
4.0
hardwood floor
  + -1 more
We are divided about the results. He stuck with it even though he ran into some headaches along the way. He finished the job the way he said he would and for the original quote.
Description of Work: He replaced a carpeted living room floor with a wood floor on concrete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Barbara R.
10/2014
5.0
flooring contractor
  + -1 more
They did a fine job. They were on time and worked the whole time they were here. They finished the job oas scheduled and cleaned up well.
Description of Work: We had purchased floors that my husband was going to install. They came out to lay the floors because we ran out of time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Sabrina M.
10/2014
5.0
hardwood floor
  + -1 more
James the owner was great. They do wood floors and I ended up deciding to do stone floor which is why I didn’t use their service.
Description of Work: They provided me with a bid for flooring.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Nielson Fine Floors
Hi, Thank you. We actually sale and install hardwood, carpet, tile, laminate, vinyl, and most floor coverings.

Adam & Cynthia A.
10/2014
4.0
hardwood floor
  + -1 more
Their prices were quite high. They were not as responsive as we would of liked in receiving the estimate.
Description of Work: We had them out for a quote for the installation of wood floors.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro

Charles J.
10/2014
4.0
hardwood floor
  + -1 more
They pulled out the old carpet through the nail boards and fill in the holes. They did a foam barrier and then laid the flooring. They put it together very nicely and it looks pretty.
Description of Work: They laid hardwood flooring in one large room.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Janice Y.
10/2014
5.0
hardwood floor
  + -1 more
They provided good customer service. Once I decide to move forward with the project I think I would use them.
Description of Work: They came out to give me an estimate for hardwood flooring in a bedroom.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew C.
10/2014
5.0
hardwood floor
  + -1 more
I am a retired vet and he gave me a great veteran’s discount. They are very easy to work with. He communicated well and finished the job on time. They were phenomenal.
Description of Work: They installed 1,800 square feet of incredible hardwood floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Barry S.
09/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
This was my second project with Nielson Fine Floors. Just like the hardwood I had them install, everything went great. James is very easy to work with, honest and straight forward.
Description of Work: Replaced the carpet in 4 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Nielson Fine Floors
Thank you [member name removed], a pleasure working with you and [member name removed] as well. Truly appreciate your business as well as you taking the time to comment and leave a positive review. Best Regards, James

Sue W.
04/2014
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
I found Nielson Fine Floors on Angie's list after reading reviews. James and his wife, the owners came out to my home and took measurements and gave me ideas of what could be done. They brought samples of different types of flooring and made suggestions. After much decisions of colors, type and style the process was started. The installation took 5 days and worth every day....James is a perfectionist and does a fantastic job! He had to remove all the carpet in my home, pull out the tile entryway and also an old hardwood floor in kitchen. He was great about moving the furniture and working around me as I was there most of the time. They were very good about always cleaning up everyday and leaving it livable for the evening. James did a fantastic job and would highly recommend Nielson Fine Floors.
Description of Work: Installed wood flooring and baseboards in my entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,732

Denise M.
04/2014
5.0
remodeling, hardwood floor
  + 0 more
I've done a lot off remodeling and have worked with many tradesmen and James is one of the best! I just moved to a new area and joined Angie's list. After reading reviews I contacted three different hardwood floor installers. James responded within 24 hours. I didn't hear from the others for a couple of days. I was under a time crunch and he came and looked at the job, gave me a reasonable estimate and had my new floors installed beautifully all within my time constraint. The only problem was I had purchased the wood from a company online before I had contacted James and had problems with the delivery. I would definitely recommend getting the wood from the person installing it. James has a great work ethic, is a true professional and did beautiful work at a reasonable price. What more could you ask for? Carpet...I'm going to their showroom to pick out carpet for the only room in the house that I didn't do hardwood. I highly recommend James and Diane and will definitely recommend them to anyone.
Description of Work: Installed hardwood floors throughout 3bd/2ba house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Ellen P.
04/2014
5.0
carpet installation, hardwood floor
  + 0 more
Positive experience from start to finish.
Description of Work: recarpeted the house prior to sale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Lorel T.
12/2013
5.0
carpet installation
  + -1 more
James removed entry way tile which was quite a chore. James and his helper removed carpet, pad, and tack strip/disposal/Gen.Prep. James is a very talented--meticulous craftsman. The price for the labor and hardwood was quite good, but more importantly the workmanship was great!!
Description of Work: They installed Hardwood Flooring/Glue Down in Entry Way, Family Room and down the Hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,831.94

Response from Nielson Fine Floors
Thank you so much. I truly appreciate you taking the time to add comments regarding your experience with myself and my business. It was a pleasure working with you both and helping in the beautification of your residence. Happy New Year and thanks again!

Philip G.
05/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Diane was very friendly and easy to work with. She had an infinite amount of patience in allowing us to bring home a large number of sample flooring materials to help up make our decision. We chose 3 different luxury vinyl patterns for our kitchen, laundry room and upstairs bathrooms. James then came by our home to prefield the job and explain the installation process. We set up our date and the installers were right on time and worked straight through to complete the job in one day. The installers were very efficient and hard working but also respectful of our house and appliances that were moved. We were very happy with our luxury tile and the installation. We only had one small issue in one of the bathrooms and James personally came to our home and fixed it. The entire process from start to finish was very good. My wife and I would highly recommend James Nielson for his professionalism and attention to detail. James and Diane were very easy to work with and have a top rate crew of installers.
Description of Work: Provided and installed luxury vinyl flooring in kitchen and bathrooms of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,279

Response from Nielson Fine Floors
I really appreciate your kind words [member name removed], and the fact that you took the time to leave us a very nice review! Thank you very much for the business, and as I said previously, don't hesitate to call me with any questions or concerns. Hope you and the family have a wonderful summer.

Barry S.
03/2013
5.0
hardwood floor
  + -1 more
James did a great job. We are very happy with our new floors. He even brought the materials in a week early so I could paint the base boards before installation. James is a pleasure to work with, he does exactly what he says he will do.
Description of Work: I had new hardwood floors installed in my living room and dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Nielson Fine Floors
Thanks for the kind words Member, I greatly appreciate it. It was a pleasure helping with the overall remodel in the front of your home. All the best.

Patrick W.
01/2013
5.0
hardwood floor
  + -1 more
Removed all carpet in living room, dining room and tile and sanded concrete floors. Installed hardwood in the entry way, living room, dining room, kitchen, and closets. Everything we very well even with me kinda hovering and possibly annoying James and his son. They both did a very good job. Less one issue. James did not remove basic tiling in kitchen as he said would help. Apparently, glue did not stick and the flooring is loose, not bad but sounds very hollow
Description of Work: Took out carpet in living room dining room and sanded\smoothed concrete floors. Installed hardwood floors in the entry way, living room, dining room, kitchen, and closets. Installed flooring and bead board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Nielson Fine Floors
Thank you Member for the kind words, and no, you weren't a nuisance. I am happy you are enjoying your hardwood floors. Since this is the first time I am hearing about a new hollow spot in the kitchen I will call you to schedule a time to inspect it, and yes, typically the existing vinyl acts as a moisture barrier, provided that is attached properly, and it may have detached in that one spot. I am happy to take a look and make sure you will have no lingering issues. Again, thanks!

Suk W.
11/2012
5.0
carpet installation, ceramic tile, flooring contractor, hardwood floor
  + 2 more
My wife and I really enjoyed working with James Nielson. It was very apparent to us from the get go that James was honest, knowledgeable, and experienced. He listened to what my wife and I were looking to do, and then offered us a lot of choices based on this discussion. The options were a bit overwhelming and ultimately, we went with his recommendations and we couldn't be any happier. He clearly understood the look that we were trying to achieve and his recommendation perfectly fit that bill. Our hard wood floor looks amazing. The quality of the work looks great. Our subfloor was uneven in some areas and James took the time to address these unforeseen problems. He clearly stands by the quality of his work and we really appreciated that. The carpet, tile, and stone look great. Finally, his prices were great. His estimate was far below what we had received from other contractors. We felt we got a great deal in terms of quality product and installation at a great price. I would definitely recommend him if you are needing new flooring.
Description of Work: They basically replaced all of the flooring in our new home. They removed the pre-existing carpet and tile throughout the entire house. They installed 6 1/2" hard wood floors throughout the family room, kitchen, living room, downstairs hallways/entry ways, upstairs landing area/hallways. They installed new carpet in 5 bedrooms and along the staircase. They installed new tile in 3 bathrooms and the laundry room. They installed marble in the master bathroom and along the mantle/fireplace in the family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$26,500

Response from Nielson Fine Floors
Thank you so much for taking the time to leave such a nice review of my business and myself. It is greatly appreciated, and your satisfaction is the bottom line. It was a pleasure working with yourself and your wife, and also a pleasure to have met your charming parents who were very excited about the new home and all of the work being performed. Please let me know if you need anything or have questions. Regards, James
    • 1(current)
    • 2

Contact information

835 Twelve Bridges Drive Suite 85, Lincoln, CA 95648

jdfinefloors.com

Service hours

Sunday:
10:00 AM - 6:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation,
Ceramic Tile,
General Remodeling,
Kitchen and Bath Remodeling

FAQ

Nielson Fine Floors is currently rated 4.9 overall out of 5.

Sunday: 10:00 AM - 6:00 PM

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 6:00 PM

Nielson Fine Floors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Nielson Fine Floors offers free project estimates.
Yes, Nielson Fine Floors offers eco-friendly accreditations.
No, Nielson Fine Floors does not offer a senior discount.
No, Nielson Fine Floors does not offer emergency services.
Yes, Nielson Fine Floors offers warranties.
Nielson Fine Floors offers the following services: We are a sales & installation company, although we sell products to installers and D.I.Y.'s and also install material purchased elsewhere. We have a showroom located in Lincoln, CA., and we also have a mobile showroom, and give FREE in-home estimates, with absolutely no obligation. We provide ideas and knowledge, and offer FREE design consultation. Hardwood, carpet, tile, stone, laminate, carpet, sheet vinyl & luxury vinyl, sales, installation, and repairs.

Contact information

835 Twelve Bridges Drive Suite 85, Lincoln, CA 95648

jdfinefloors.com

Service hours

Sunday:
10:00 AM - 6:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM