DIRT BEE GONE

I was moving into a house and wanted to schedule a move in clean. It took 3 calls to Liz over a week's period of time to get a return call back (she said she had been very busy). She then scheduled to meet me at the house to provide an estimate on a friday afternoon. She never showed up and did not call either. I left 2 messages to try and reschedule an estimate and never got a call back. I felt they were completely unprofessional. It may be they were overwhelmed but a call back to at least explain would have been appreciated.

After getting the reasonable estimate, I scheduled the cleaning. Since I had already moved out of the house, I expected everything to be straight-forward - the home is a new, single-story, 2000 sq/ft, 4bd/2ba home, with tile & wood flooring, plus carpeting in the bedrooms only. Since she expected me not to be there for duration of the work, she requested me to leave payment for her at the house, but I insisted on a final inspection. She indicated that she would notify me if she felt she was within an hour of completion. After her notification of 45 min. to complete, I arrived to find that they still had quite a bit of work remaining. After inspecting what was done, it all looked good enough to pay - the carpets needed vacumming & cabinets were in process. Upon inspection the next morning, I was disappointed that the carpets were not vacummed at all & some of the cabinets were not cleaned. When I inquired about the carpets, she was indignant that it was not part of the job scope. That response was unfortunate.

Went well

unknown

I was looking for a new housecleaning service and found Dirt Bee Gone on Angie's List in my local area. I was struck by the positive comments from her clients. I sent an email and she responded within 24 hours to set up a time to come and provide an estimate. This step alone differentiates her from many such service providers. She was prompt for appointment, thorough in her review of the cleaning requirements and a genuinely gracious person who obviously took pride in her work. I hired her on the spot and she got me into the schedule the following week. She contacted me to confirm the time her team would arrive and they were very punctual. They did an incredibly thorough job. When I arrived home from work, my house smelled so clean - - and looked amazing. From the big details - to the littlest - their work far exceeded my expectations.

Based on reports in Angie's List, I contacted Dirt Be Gone for an estimate - Liz was prompt, warm and personable and we made a date for initial service . I am soooo happy with the results!!

Liz is the best! They are the best! She is just wonderful! She is an A+. They are reasonable, she worked with us on the price. She is very thorough and accomodating. She is just a wonderful person, and a wonderful business person. She is just all-around A+! If she was coming late, she alwasy called and that was appreciated. She is just an overall good person.

She did a great job. Very accommodating to my schedule to meet in the evening to give me a quote. Price was very reasonable. She fit in the house cleaning in time for my open house. I think she was a little rushed, missed a couple very minor areas, but considering she was squeezing me in to the schedule, this was OK. She'll be back for weekly cleanings until I sell my house.

Wonderfully! Liz and her team are thorough, respectful of our things, and so pleasant. Except that our house was immaculate, I almost couldn't tell they were there. Everything was right back in its place.

Overall, Dirt Bee Gone has been timely, consistent and above all else, well worth the money. If you're looking for someone that cares and will keep you as a satisfied customer call Liz. She is a gem.