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Carpet Pros Inc.

Carpet Sales and Installation, Hardwood Flooring Sales and Installation, Flooring Sales and Installation,

About us

Carpet Pros Inc. is one of the leading flooring companies in the South Bay. We specialize in wood floor installation, carpet installation, laminate flooring installation, exotic hardwood flooring installation, and hardwood floor refinishing. Our showroom is stocked with modern and sophisticated flooring options, area rugs, and other accessories to compliment your new floor. Our store is located in Lawndale, and we serve residents in Torrance, Redondo Beach, Rancho Palos Verdes, Manhattan Beach, Hawthorne, Gardena, Hermosa Beach, El Segundo and surrounding cities. If you are looking for quality floor installation for your home in the South Bay, go with the pros.

Business highlights

32 years of trusted experience

Services we offer

Flooring Companies, Carpet Companies, Wood Flooring Installation, Floor Installation, Carpet Installation, Carpet Stores, Hardwood Floor Installation, Hardwood Flooring, Area Rugs, Wood Floor Refinishing, Hardwood Floor Refinishing, Exotic Hardwood Flooring, Carpet Tiles, Flooring, Laminate Flooring Installation, Carpet, Hardwood Floors, Carpet Installers

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
0%
2
5%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.9
responsiveness
4.6
punctuality
4.8
Showing 1-19 of 19 reviews

Tim S.
04/2017
5.0
carpet installation, flooring contractor
  + 0 more
Their rep visited my brother, measured out the full areas involved, then contacted me to discuss the recommendations including suggested materials. They provided a contract, which I signed and submitted with a deposit. They then had a crew do the installation, and my brother was very happy with the result. They were always pleasant, and I considered the price to be fair.
Description of Work: I do not live in their service area but I needed all the flooring replaced in my brother's mobile home. I had them measure, make recommendations, and then perform the actual replacement of linoleum and carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Carpet Pros Inc.
Thank you so much for the great review!

Richard J.
11/2016
5.0
flooring contractor, hardwood floor
  + 0 more
The experience was excellent throughout, from the initial visit and estimate from Anthony through the entire job to completion. A big deal for us was to have the floor fixed to stop all the creaking and they handled this as well as was humanly possible! They moved furniture as needed, disposed of the old carpet and baseboard, fixed the sub-floor, installed the new floor and baseboard. I would heartily recommend this company!
Description of Work: We contacted Carpet Pros to get an estimate on having a laminate floor installed. We ended up buying the materials from them and having the installation performed by them. We had 950 square feet of floor to install upstairs in our house, with some peculiar, odd angles in the master bedroom and closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Carpet Pros Inc.
Thank you for this great review, [Member Name Removed]! We are happy to hear that we could repair your floor and stop the creaking. Glad we provided you with the professional care you were looking for. Thanks for your business!

Gary W.
12/2014
5.0
carpet installation, hardwood floor
  + 0 more
unknown
Description of Work: Did a great job laying and picking up carpet. I believe I already sent in an evaluation, however, would use them again. Did a good job and did it fast.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Carpet Pros Inc.
Thank you for this review! We appreciate your business and your recommendations. We hope to be able to work with you again in the future!

Craig G.
07/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: We had an ugly, ugly bedroom of totally worn out carpet. Robert came two days before, with samples of carpet and padding, to have us select what we wanted. He carefully & clearly explained the different types, qualities, and prices. Two days later the workers arrived to complete the job. Time all total: 3 hours. It looks & feels fantastic! I highly recommend them!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Carpet Pros Inc.
Thank you! We're so glad that we were able to complete the job within a few days and that you were happy with the results. We hope to be able to work with you again.

Rosalyn R.
06/2014
5.0
carpet installation
  + -1 more
Called and got an estimate over the phone to have carpet installed on my stair case. They gave an estimate and scheduled me for the work. they arrived promptly, installed, cleaned everrything and was on their way. Very friendly and very professional. Will definitely use them again. Reasonable price for the work.
Description of Work: laid carpet on stair case

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Carpet Pros Inc.
Thank you! Your business and recommendations mean a lot to us. We hope to be able to work with you again.

Jackie R.
03/2014
5.0
carpet installation, flooring contractor
  + 0 more
After seeing the completed job I contracted them do replace the downstairs floors as well. They worked quickly and efficiently. They cleaned up each day and left my condo looking great. I would recommend Carpet Pros to friends.
Description of Work: Carpet pros started out by replacing the carpet in my 3 bedrooms + hallway with wood laminate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Carpet Pros Inc.
Thank you for this review! We are glad that we could exceed your expectations and help you out with your home. We hope to be able to work with you again in the future.

jacob G.
09/2013
5.0
carpet installation
  + -1 more
Very good
Description of Work: Estimate

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Pros Inc.
Thank you for your business!

Leonard R.
09/2013
5.0
carpet installation
  + -1 more
Two Gentelman showed up on the install date moved some furniture and began working they were very nice and friendly clean and neat worked hard and finished the job in a timely manner.
Description of Work: Met with George at there store on Artesia took plenty of time showing us many different styles, colors and quality. Didn't feel pressured at all he went over different pads offered. After trying out many samples we chose one of their high quality carpets and took home some sample colors to see which one worked. After choosing a color and George coming out for measurements we set up an installation date. The two gentlemen showed up on time and got to work right away. Finished the installation in a timely manner and cleaned up after themselves. The only issue we had was we where promised a molding to go over where the carpet meets the tile but once the check was sent never heard back from George.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Carpet Pros Inc.
Thank you! We are happy to hear that we were able to provide you with the kind of service that you were looking for. We hope to see you again.

Leon H.
07/2013
5.0
hardwood floor
  + -1 more
Their price was a little high but it was expected because for a premium flooring but it was definitely high. The carpets are reasonable but flooring was high. So far, the floor installation was very good. They are very professional and very efficient. The one that I didn't like about them was that it was difficult to get the scheduling done when we had a couple of changes but once we talked to them and got them going, it was okay. It was just a minor thing and I won't hesitate to use them again.
Description of Work: We used Carpet Pros for installation of custom-made floor and they'll come for the carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Pros Inc.
Thank you! We are pleased to hear that you were happy with the whole process. We hope we will be able to help you out again in the future.

BILL W.
11/2012
5.0
carpet installation
  + -1 more
We worked with Jorge, and he was very good. He listened to what we wanted to do and made some very good suggestions. He kept in touch throughout the process, and was concerned that everything was done properly. One carpet had a production flaw that was discovered when the installation crew unrolled the carpet and immediately brought it to my attention. They were concerned about the quality and called Jorge who asked if we wanted to wait for new carpet. We decided to go ahead with the installation, and Jorge negotiated an adjustment with the manufacturer. The installation crew worked quickly and expertly, and we are very pleased with the result in both rooms and the stairs
Description of Work: Installation of carpeting in two rooms, office and bedroom, and staircase.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from Carpet Pros Inc.
Thank you for this review! We are glad to hear that you were satisfied with our service and the whole process. Thank you for your business.

Richard L.
10/2012
5.0
carpet installation
  + -1 more
They were very responsive. They were here right away to answer our questions. This was our second experience with them.
Description of Work: They installed some carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Pros Inc.
Thank you for this review! We are glad that we could answer all of your questions and help you out for the second time.

Bobbie S.
11/2010
5.0
carpet installation
  + -1 more
My interaction with them was very good. They are extremely helpful and there is no pressure. This was the second time we’ve used them and we are very happy with the sales people there. They are on time and they schedule things quickly.
Description of Work: Carpet Pros installed carpet for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Carpet Pros Inc.
Thank you for this review! Your continual business means a lot to us.

Kathleen P.
08/2010
2.0
flooring contractor, hardwood floor
  + 0 more
Salesman was 45 minutes late for appointment to measure our house--in fact, I don't think he would have showed up at all if I hadn't tracked him down on his cell. We were promised a quote via email the next day, which was never received. After following up, we still never received a quote. I guess business is good, because this should have been a $3,000-4,000 job!
Description of Work: No services performed.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Carpet Pros Inc.
We are sorry about this miscommunication. We appreciate your interest and are sorry that we were not able to complete the job for you.

Dan M.
07/2010
4.0
carpet installation, hardwood floor
  + 0 more
The service was pretty good in terms of knowledge of the product and knowledge of the time it would take to install the flooring. At the end of the day the reason we didn’t go with them was the price.
Description of Work: Carpet Pros gave me an estimate for the installation of carpet and hardwood.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Carpet Pros Inc.
Thank you for your consideration.

Travis and Melinda M.
05/2010
5.0
carpet installation
  + -1 more
The store has a very large selection. I found exactly what I was looking for, beautiful carpet. They have a lot in stock and can get most within the week. Installation of entire house including 4 flights of stores only took a partial day. They left the remaining carpet in the garage and even cut a slice as a mat for the door into my garage - very nice touch.
Description of Work: I purchased all carpet from them for a 2300 sq foot house. They ordered and installed carpet for 3 bedrooms and 4 flights of stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Carpet Pros Inc.
Thanks for this review! We are glad that you were able to find what you were looking for and that we could get everything installed for you.

Jackie J.
11/2009
5.0
carpet installation
  + -1 more
We had them install carpet in 2 other bedrooms last May and at that time I had shopped around at several stores first. Their prices were lower than other stores in the area for good quality Shaw carpet. They had a good selection in the store of other brands as well. We liked the carpet and decided to have them back this month to install it in the master bedroom and walk-in closet. They arrived as scheduled and the installation went well.
Description of Work: Carpet installed in master bedroom and walk-in closet (approximately 52 sq yards)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Carpet Pros Inc.
Thanks for this review! We appreciate your comments, and are glad that you were satisfied with our services.

Pam M.
12/2008
1.0
hardwood floor
  + -1 more
I arranged to have an estimate with the company. I took the day off work and I called an hour before the arranged time to make sure that they'd be coming. The lady that I spoke with over the phone seemed confused, and I was told that they'd call me back. They never did. When I called back, I was told that my home is out of the service area. I don't understand why I wasn't told this at the time. It seems that no arrangements were actually made by the man that I spoke with at the home show when I made the appointment. They say that called and left a message, but I never received such a message.
Description of Work: The work that would have been done was hardwood floor installation with engineered hardwood.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Carpet Pros Inc.
Thank you for leaving us this review. We apologize about the miscommunication, and hope that we were able to make it up to you.

Pareen D.
04/2007
4.0
carpet installation, flooring contractor
  + 0 more
Marc handled the installation of the hardwood in the rest of our house a year ago, so we knew what to expect. Unbeatable price for a quality product and installation. But flaky to schedule installation work with (e.g. main installation, early delivery of baseboards, sealing stairs, etc.). Accurate estimate, efficient/neat installation crew. Extra baseboards sat outside my garage for 2+ weeks even after repeated calls to pick-up. You'll need persistence and patience, but the result is worth it.
Description of Work: Replaced w-w carpet and baseboards with engineered maple hardwood and new baseboards in two roughly 11'x11' bedrooms on ground floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$2,800

Response from Carpet Pros Inc.
Thank you for leaving us this review. We are glad that you were happy with our prices, product, and installation.

08/2005
5.0
carpet installation
  + -1 more
IT WAS GOOD QUALITY CARPET. THEY HAVE GOOD PRICES, AND THEY DID IT IN LIKE A WEEK. THE GUY WAS NICE, TOO. THEY WERE VERY RESPONSIVE AND PUNCTUAL.
Description of Work: THEY INSTALLED CARPETING IN 2 BEDROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Carpet Pros Inc.
Thank you for this review! We are glad that you enjoy your new carpet and were happy with the work that we put in.

    Contact information

    4535 Artesia Blvd, Lawndale, CA 90260

    http://carpet-pros.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 1:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation,
    Carpet Cleaning

    FAQ

    Carpet Pros Inc. is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 1:00 PM

    Carpet Pros Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Carpet Pros Inc. offers free project estimates.
    Yes, Carpet Pros Inc. offers eco-friendly accreditations.
    No, Carpet Pros Inc. does not offer a senior discount.
    No, Carpet Pros Inc. does not offer emergency services.
    No, Carpet Pros Inc. does not offer warranties.
    Carpet Pros Inc. offers the following services: Flooring Companies, Carpet Companies, Wood Flooring Installation, Floor Installation, Carpet Installation, Carpet Stores, Hardwood Floor Installation, Hardwood Flooring, Area Rugs, Wood Floor Refinishing, Hardwood Floor Refinishing, Exotic Hardwood Flooring, Carpet Tiles, Flooring, Laminate Flooring Installation, Carpet, Hardwood Floors, Carpet Installers

    Contact information

    4535 Artesia Blvd, Lawndale, CA 90260

    http://carpet-pros.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 1:00 PM