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Stanley Steemer

Carpet Cleaning, Floor Cleaning and Waxing, Upholstering - Boat & Auto,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Services we offer

Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation.

Amenities

Free Estimates
Yes

Reviews

4.39 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
0%
3
11%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.0
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-9 of 9 reviews

Mark J.
04/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Melinda O.
02/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned our carpets. They were a little pricey but they did a good job in cleaning everything up really well.
Rating CategoryRating out of 5
Yes, I recommend this pro

Terry M.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: efficient and thorough
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara V.
04/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Their website advertises that they move furniture and pre-vacuum when needed. They called and asked if they could come two hours earlier than the appointment time, so I didn't have time to vacuum, but I asked the technician if he was going to do it and he said that it's an all in one operation. The only furniture they moved was a coffee table. After it was dry I rearranged furniture and found the area right in front of my chair and love seat were still obviously dirty, so I called and they came back to re-do it. This time they did move the furniture. Two days later I spilled a bottle of water, and grabbed a towel to blot it up, the towel was rather dirty just from that small area. I have used this company in the past at a rental house, and they did an excellent job. This time, not so much!

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$144

Betty O.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned living rm carpet, area rug under dining rm table and hall runner. Applied protectant and deodorized. Very nice men and very competent. I now have beautiful, clean carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

Brent S.
10/2013
5.0
carpet cleaners
  + -1 more
They came 10 minutes early, got straight to their work and were done within 2 hours. Very difficult to see anything left from before. We appreciated the service and would use them again.
Description of Work: Carpets had been self-cleaned and needed something deeper for pet stains. Also had stairs and an upstairs landing done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Lori B.
08/2013
1.0
carpet cleaners
  + -1 more
They did an awful job and when I called to get them back to do it again they did come back out. However they never sanded off the original product they had put on. This only created an even bigger mess. My floor was no longer the natural finish but was now shiny and slippery like a skating rink. The floor started to have fractures in the top coating kind of like how fiberglass get cracks in it. They also left the water line on my refrigerator loose which damaged the wood on my floor. When I called their office they were not helpful at all. I then contacted their corporate office ( who do not back up their franchises) they talked to the main office but did nothing. The owner of the Santa Rosa office who did the work was very rude and refused to give me their insurance carriers name. I did hire another company that was insured and they did an excellent job. They sanded off all of the four coats that Stanley Steamer put on and refinished my floor like it should have been done in the first place. They did all of this for only $100.00 more than what Stanley Steamer had charged me. I will never hire Stanley Steamer to do anything for me and I will tell others of how unprofessional they are. .
Description of Work: They refiniished my wood kitchen floor.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$900

Melanie D.
07/2012
5.0
carpet cleaners
  + -1 more
He is very friendly and he comes in and looks at what I need done, he describes what he is going to do aggressively and he does it, but he puts everything back in its place and leaves everything clean. He is aggressive and he is not passive at all. He is here ahead of time. This was the second time that I have used him and I am almost afraid to put his name out there because then I won't get him when I want him.
Description of Work: I use Stanley Steamer for carpet cleaning. The technician

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$354

Elaine R.
06/2012
5.0
carpet cleaners
  + -1 more
They're very conscientious in everything they do. They're excellent. I liked them a lot.
Description of Work: I used this company's services to come to my home and clean my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1122 W Ave L-12 Ste 111, Lancaster, CA 93534

    http://www.stanleysteemer.com/Home.aspx?landid=angieslist

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Floor Cleaning and Waxing,
    Upholstering - Boat & Auto,
    Air Duct Cleaning,
    Water & Smoke Damage,
    Upholstery Cleaning,
    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation,
    Dry Cleaning

    FAQ

    Stanley Steemer is currently rated 4.3 overall out of 5.
    Yes, Stanley Steemer offers free project estimates.
    No, Stanley Steemer does not offer eco-friendly accreditations.
    No, Stanley Steemer does not offer a senior discount.
    No, Stanley Steemer does not offer emergency services.
    No, Stanley Steemer does not offer warranties.
    Stanley Steemer offers the following services: Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation.

    Contact information

    1122 W Ave L-12 Ste 111, Lancaster, CA 93534

    http://www.stanleysteemer.com/Home.aspx?landid=angieslist