Simply Floors

Description of Work: hired them again to do my shower remodel. However Danny was unable to partake due to working on another project. He sent his brother Jamie over on Thursday May 5th when Jamie showed up before doing any work he asked for a $300. Deposit. Being that it was a small amount we gave it to him. He stated he would be back the following day Friday at 730am – no show till 930 am. He completed the demo work left some debri next to the house in which he said he would come back the following day to remove (Saturday). Before he left he had asked for additional money! Not to mention Saturday he was a no show and as I had to clean up after him I was made aware of multiple holes that were put in the adjoining wall along with the GFI outlet being blown (nothing was brought to our attention) Plumber was scheduled on Saturday –no show from plumber or Jamie. There was miss communication with the fees that the plumber was going to charge; due to the miss communication and plumber no show and Jamie no show, Jamie stated that we would split the cost of the plumber for the trouble. Monday May 9th the plumber shows we have small talk and he states that he specifically stated to Jamie that he would not be able to show on Saturday so not to make the appointment. The plumber then states that Jamie told the plumber that I would pay him in full. That Monday Jamie showed and worked maybe 2hrs left and didn’t say he was leaving. Plumber then asks me for full payment in which I was taken back because at no point and time did Jamie state that I would have to pay plumber in full. Normally contractor pays upfront and everything is settled at the end bill. I had to find a hot moper because the people that he keep saying were going to come out kept rescheduling. After Monday May 9th we never saw Jamie again we tried to text and call him and no response ABOSULTELY NOTHING and what is worse is that we have reached out to Danny who is his brother that Jamie is working for and recommended by Danny to us working under Danny’s License to try to come to a resolution so we can fix this before we file a complaint and again ABSOLUTLEY NOTHING we have called Danny and texted him numerous times. Think twice before you hire – Since he is working for Danny you would think that he would try to make this right and no call. At this point it has cost us money hiring him. I can send pictures to confirm claim please feel free to contact 661-433-9048

Description of Work: Danny was to come to my house to see the project. He never showed up, took any of my phone calls or returned any of my messages. Poor customer service and a loss of a job. Had to wait an extra week for new person to do the job what a inconvenience.

Description of Work: The service was never performed. Danny continually made excuses for not showing up, and instead of calling me he emailed me two hours before he was supposed to show up for the job.

Description of Work: [Price quoted is for labor, trim and incedentals, and doesn't include actual laminate or tile flooring materials.] The Simply Floors team installed approximately 950 square feet of laminate flooring in four connecting rooms of our house, plus tiling our master bathroom. They removed the carpet and vinyl flooring that was in place, and took it all away. Also changed out the toilets in both the master and guest bathroom and disposed of the toilets. We provided the bulk of the materials from other sources, and appreciated Danny's help in choosing our flooring. He provided several options for the base molding and the one we chose really completed the transformation of our home.