Mr. Appliance of Long Beach

Our 8 year old Samsung washer broke and after my husband replaced the seal himself it was still leaking and vibrating and was clearly not fixed so we called in an expert. Since the washer is in a rental property and our tenants had already been out of a washer for several days we decided we'd hire whoever could make a same day service call. We were not disappointed, Mr. Appliance immediately sent Matteo out to have a look. He was very thorough and professional and I appreciated that he was on time since I had to go meet him at the rental unit to let him in and wait. He determined that the seal or my husband had done had not failed but the shocks were shot and the tub was most likely what was causing the leaking and needed replacing as well. My husband and I decided to buy a new unit since the cost to fix the old unit was going to similar but it was good to get a quick answer from a professional. It was worth paying the $85 service call and in fact if we had done initially it would have probably saved us the $60 we paid for the seal. Next time we will probably just call them first.