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Geek Squad - Best Buy

Appliance Sales and Installation, Computer Repair, TV Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.710 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
10%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.5
punctuality
4.6
Showing 1-10 of 10 reviews

Erica N.
03/2013
5.0
tv sales
  + -1 more
They had the best selection of TV's, I was able to compare multiple TV's I looked up online. Seeing the TV in person makes a big difference, plus the sales representatives can answer whatever questions you may have. I got the calibration with my purchase which gives you the best possible picture on the TV. It was a good overall experience, when it comes to buying electronics I'd recommend going to Best Buy
Description of Work: Bought a TV at Best Buy and got the calibration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Joseph O.
05/2010
5.0
appliance sales, computer sales, tv sales, phone sales
  + 2 more
I will always come back to make purchases at the Lakewood location thanks to Nick, Michelle, and Aaron.
Description of Work: Nick, Michelle, and Aaron went out of there way to help me with my purchases and gave me pleny of helpful information. I will make this my Best Buy store from now on. Even the cell phone section sales associates were extremely helpful, unlike the other mobile carriers franchise stores I went to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Gerald T.
09/2005
5.0
computer repair
  + -1 more
THIS COMPANY WAS A BIG HELP. AFTER MY COMPUTER CRASHED I NEEDED HELP GETTING MY COMPUTER ONLINE AND THEY FIXED THE COMPUTER AT ONE TIME, AND HAD ME BACK ONLINE THAT SAME DAY.
Description of Work: MY COMPUTER HAD CRASHED AND THE COMPANY HAD TO HAVE A OPERATING SYSTEM INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

08/2005
4.0
computer repair
  + -1 more
I HATED THEIR PHONE SYSTEM. I COULDN'T GET INTO THE PHONE SYSTEM AT ALL. I HAD TO GO TO THE STORE. THEY LOST MY PART. I HAD TO GO BACK THREE DAYS LATER AND DRAG THE PC IN AGAIN TO GET THE PART INSTALLED. OVERALL, I WOULD GIVE THEM A 'D'. THE ONE THING I DID LIKE WAS THEIR WORK STATION AND THE WAY THEY PROTECTED THE COMPUTER FROM MAGNETIC DISCHARGES.
Description of Work: ADDED MEMORY TO MY COMPUTER.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

Yes, I recommend this pro
$64

08/2005
5.0
THE OVERALL EXPERIENCE WAS COOL. WHEN I FIRST WALKED INTO THE STORE ALL OF THE EMPLOYEES WERE WILLING TO HELP ME. I WOULD DEFINITELY CONSIDER USING THEIR SERVICES AGAIN.
Description of Work: I WENT INTO BEST BUY AND PURCHASED TWO SHOWER RADIO MIRRORS. THE EMPLOYEES WERE REALLY HELPFUL.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0

Yes, I recommend this pro
$60

07/2005
5.0
heating & air conditioning/hvac
  + -1 more
THIS EXPERIENCE WAS GOOD. ALL OF THE EMPLOYEES WERE NICE AND THEY HELPED ME FIND EVERYTHING THAT I NEEDED. I WOULD DEFINITELY CONSIDER USING THEIR SERVICES AGAIN IN THE FUTURE.
Description of Work: I PURCHASED AN AIR CONDITIONER AND HAD IT LATER ON DELIVERED TO MY HOUSE. THEY THEN INSTALLED IT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0

Yes, I recommend this pro
$352.65

JAIME C.
04/2005
5.0
appliance sales
  + -1 more
BEST BUY WAS GREAT BECAUSE IT WAS NEWLY PURCHASED THEY INDICATED THEY WOULD JUST BRING ME A NEW ONE TO AVOID HAVING TO HAVE THE ITEM REPAIRED. THEY WERE VERY COURTEOUS AND HELPFUL.
Description of Work: WASHER REPAIRS/REPLACEMENT. I PURCHASED A WASHER THROUGH BEST BUY AND A FEW MONTHS LATER IT WOULD NOT SPIN. I CALLED IN FOR REPAIRS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHRIS F.
04/2005
5.0
appliance sales
  + -1 more
THE SALES PEOPLE WERE VERY HELPFUL. BEST BUY HAS A GREAT SELECTION AND VERY GOOD PRICES. I WOULD RECOMMEND THEM TO MY FRIENDS AND FAMILY. I WILL GO BACK AGAIN.
Description of Work: WE WENT TO BEST BUY TO LOOK AT STOVES. THEY HAVE A GREAT SELECTION AND VERY GOOD PRICES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

04/2005
5.0
computer repair
  + -1 more
MY COMPUTER WAS UNDER WARRANTY, SO I TOOK IT BACK TO BEST BUY FOR REPAIRS. I WAS TOLD THAT IT WAS NOT REPAIRABLE AND WAS GIVEN A BRAND NEW ONE. AGAIN MY PRODUCT WAS UNDER WARRANTY AND THEY GAVE ME NO PROBLEM!
Description of Work: I PURCHASED A COMPUTER AT BEST BUY AND THE MONITOR WENT OUT. THE SCREEN WOULD NOT TURN ON.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

CHRIS F.
04/2005
3.0
car stereo installation
  + -1 more
THEY HAVE GREAT CUSTOMER SERVICE BUT ADS ARE MISLEADING. SALES PERSON WAS ON HAND AND VERY HELPFUL. A LITTLE DISAPPOINTED ON THE SO CALLED FREE INSTALLATION.
Description of Work: BOUGHT A CAR STERO FOR MY DAUGHTERS CAR. THEY INSTALLED IT THE SAME DAY. THEY SAID THE INSTALLATION WAS FREE BUT WHEN WE WENT TO GET IT INSTALLED THEY SAID YOU HAVE TO PAY FOR THE WIRES WHICH CAME OUT TO $85.OO. THIS ISN'T FREE TO ME.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    5101 CLARK AVE, Lakewood, CA 90712

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Computer Repair,
    TV Sales,
    Phone Sales,
    Computer Sales,
    Heating and Air Conditioning,
    Auto Radio Service,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4.7 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    5101 CLARK AVE, Lakewood, CA 90712

    www.geeksquad.com/repair