Easy Open Door Company Inc

He called early apologize and let me know that another job had him a little behind. It worked out perfect for me, since I was myself a little behind. He was punctual to the new set time. I found him very swift and thorough in his work, and very pleasant. My door works so smoothly and glides so effortlessly now. I will definitely use this service in the future.

I believe he did the best he could given the age of the garage and condition of the structure. I thought/hoped more could be done. And he didn't try to up sale me, which is a plus. He was punctual, polite and did what I asked him to do. I'd procured the work via an Angie's List Deal..not sure what I would have paid otherwise. Work took much less than an hour, but I don't know going rate for this trade or house calls. All in all, the deal encouraged me to schedule the work!

All mechanical work was satisfactory. Discoverd a potential electrical problem, the fix was OK, but left some potential for failure later on

They were on time, polite and professional. Love my new dope and opener.

Garage door worked very well.

The technician arrived at time scheduled, listened to my explanation of the problem and went to work. Within 15 minutes, he had diagnosed the areas that needed repair and explained exactly what he would be doing - and gave an estimate of the cost. Within 45 minutes he completed all the work, tested the door, and showed me how to lubricate it in the future with white lithium. Best of all, my bill was $109 - HUNDREDS of dollars less than the quote I got from another company!!! I will recommend Easy Open Door Company to my fussiest friends...or anyone who needs a reliable, economical garage door repair performed by pleasant, capable people. Angie's List, you're two for two with me!

Arrived on time. Did all work noted on an Angie's list special deal. Excellent service.

Called for price and appt. I described what I wanted, we discussed the options, and I ordered exactly what I needed. I received a call prior to the installer's arrival, and he arrived right on time. The installation was performed professionally and quickly. The installer placed all the equipment where requested and also adjusted and lubed the door. He reviewed the operation and worked performed at the end of the work. The LiftMaster GDO that was installed is surprisingly quiet when opening and closing. Very happy with the service, company and equipment.

I had need for immediate assistance, as the garage door nearly fell upon my wife's car last night! I called this morning and was happy to hear that Troy, the tech, would be out today bet. 11 am - 1:00 pm. Around 12:40 PM, Troy hadn't shown up, so I called Easy Open and expressed my concerns to Michelle. She had already attempted to contact Troy, but for some reason, he wasn't picking up his phone calls. She called me back at 12:52 and told me that Troy would arrive at my house in 20 minutes. Unfortunately, he didn't arrive until 1:30 PM, on account of the traffic on 5 south--which I didn't fault him for. But, he could've called me to say that he would be late. Aside from the above, Troy was very professional and was quite competent at what he did. He offered to evaluate the larger garage door and then added $35 to the original price at the time of the bill. In retrospect, I think that the large door inspection should have been included in the original price of $109, but I didn't bring it up. This company would've rec'd close to a perfect score, if not for the lack of communication.

Great company. Sales representative was very knowledgeable and professional. Office staff was courteous and organized. Installer did a great job and was very helpful.

All in all I was very satisfied. My garage door was not opening or closing electronically. I called Easy Open Door first thing Monday morning at 8:00 sharp which is the advertised time they say they open. Got a message machine telling me to leave my number and they would get back to me promptly. It took about 45 minutes until they returned my call. Spoke with the receiptionist who said it sounded as if I needed a tune-up. She told me she could have someone at my home in 20 minutes. They showed up when they said and got right to work. Miles, the person doing the work was very courteous and knew exactly what to do. He also went the extra step to rehang my opener. I have lived in my home 27 years and have always been irritated because the opener bounced and made so much noise when opening or closing the garage door. About 5 years ago I called a gargage door company to fix my opener because a chain had broken on it and it was not working. No one at that time told me the opener was not hung properly, but Miles noticed it right off and corrected it for me. Now my opener no longer bounces and creates such a racket. While Miles was at my home we discussed at some point replacing my garage door. I have a very heavy two car garage door over 40 years old. About a year or so after moving into our home we spoke with a Garage Door Co. who at that time told us we did not have a standard garage door opening, so they would have to special order a door. We decided to put it off for the time being. Miles measured the opening to our garage and said they would not have to special order, that they had doors to fit our opening, which I was very pleased to hear. The only slightly negative I would have to say is, when I told them I was an Angie's List member and they asked if I had a coupon, I had to say no because the only coupon being offered at this time on Angie's List was for work I was not having done. But when I went to the Company's Web Site to research the new garage doors they offered, low and behold they had a $10.00 off coupon for the service I had just this same day had done. I called the company and asked why I was not advised about the coupon on their Web Site. I was told this is how they determine which media source the lead comes from, so because I got the lead from Angie's list and not their site I did not get the discount. I don't really agree with this practice. I feel that if I'm calling them to do business with them, they should at least let me know they have a discount available on their Web Site for the work I'm having done. After all, they are still getting my business. Doesn't speak well for them when they do work for you and after having the work done you are referenced to their Web Site to research some of the products they offer and then you get to the Web Site and the first thing you see is a discount you could have gotten on the work you just had done. I'm pleased to say that the Company did send me a check refunding me the $10.00 coupon I missed out on when they originally came out. Thanks Easy Door Company, Inc.! Looking forward to when I can get the new garage door.

Nothing bad stood out. They were on time when they came out and did the work as expected.

My whole coil had come off of the garage door. He reattached it and just did a tuneup.

We've had a lot of things wrong with our garage door over the years, but they have kept our garage doors working for us. They checked everything.

The door worked smoothly when they were done. We have used Easy Open several times now and are always pleased with the service.

Troy was a very nice young man that added tension to the springs on the garage door. Also lubed the hinges, rollers and springs. He took his time in doing all the work. Gave us recommendations on when to balance the door and check for the safety. Need to have this service done again soon.

very professional approach and great work

He was on time - he was very friendly - and he was fast

It went very well, with the door operating much more smoothly after the visit.

I broke a spring on my garage door in the evening of 2/26/13. This trapped my car inside because I couldn't move the door. I called Michelle at Easy Open Door Company the morning of 2/27/13 and she told me that Randy could stop by that afternoon to do the work. Randy came exactly when promised and completed the repair so the door works better than when it was new. The cost was very reasonable, his work professional, and I highly recommend this company.

I chose them because of the number of rating they have and how recent were their reviews. I called at 11AM to ask for a quote and they told me how much everything would cost (no hidden fees or anything like that). I really liked how straight forward they were with me on the phone. Since I had a Angie's list coupon, I asked them to come over as soon as possible. Within an hour and 45 minutes Randy, the technician, was here. Randy was very professional and polite. He completed the work in 30 minutes, which I really appreciate because I had lots of things to take care of in the afternoon. Easy Open Door Company, Inc. is a great company and I will surely do business with them again. Additionally, I will certainly recommend them to everyone who needs their garage fixed. ------ This is an updated review: I called and explained to them what the issue was, and they thought that maybe the springs they replaced needed to be adjusted. When Randy got here, he asked me a couple of questions and determined that the issue was probably the door sensors. Even though he didn't work on the sensors the last time was here, he went ahead and adjusted them for us free of charge. He also fixed the garage opener on the wall for free. I asked a couple of times if we owed him anything for the work, and he insisted that there was no charge for the work. Our garage door is functioning perfectly again and Easy Open Door Company Inc. certainly has a new costumer for life. :) Thanks guys!

They fixed an issue I was having. They put new tubing on the side of it. They were good and it worked.

Excellent service from every facet. From the initial phone call to the completed task, everything was done in a professional and organized manner.

Very pleased with tune-up service which took about 20 minutes.

Troy came to show me the products and provide suggestions based on my needs. Decided on a Clopay Premium duoblesided steel door in a new tan color for 2012. He explained that it would take 2-3 weeks to special order that color - fine. We also descussed the garage door opener models. I chose the top of the line LiftMaster with belt drive (quiet), battery backup (no SDGE), and myQ remote access technology (way cool!). Troy then mentioned that this model would only work with newer 2012-13 model Homelink remotes typically found in cars. That was OK as I had just purchased a new car that was housed in the garage. He was right though as my older car does not operate this opener. The installer came out in three weeks and in a couple of hours had the job done. He made adjustments and lubricated the parts and recommended to use silicone lube when needed. Took the old door and opener away and was gone. After close inspection I noticed that the door was about 1/2 inch offset left of center, not enough to affect operation or sealing of the closed door, but enough to my perfectionist eye to take note. I did not call or complain as it is only asthetic to me.