Dennis Cook Roofing Inc

Requested a quote in early January, someone came out shortly after on 1/12. Meeting went great, but he needed to go back and get final quotes for a skylight replacement. After not hearing back for 3 weeks, I reached out and was assured they were close to getting the quote. 4 weeks and several ignored phone calls and emails later, I was told that I'll have pricing on Monday. That was 3 weeks ago. Giant waste of time. Terrible customer service after the on-site visit, all while stringing me along with a leaking roof. I've now wasted 2.5 months on this project.

They gave a detailed estimate and showed up on time when they said they would and they finished the work in one day. Crew were hard working and considerate.

This company is great. Dennis had done the roof for us many years ago, but it started leaking during hard rains. Dennis came and fixed the leak, then gave us an estimate to redo our roof. After we contracted with Dennis and a date was set, the job was started and completed in about 2.5 days. The team of workers came at 7:30 AM on May 25, (as promised) and removed the old shingles. They completed the removal and cleanup in about 3 hours. They put down tarps around the house before starting the removal and cleaned everything up before they left. Later that day, the new roofing materials were delivered. Friday morning about 6:30 AM, the roofer arrived and worked all day. He had to repair a few bad places and install the shingles. He completed the major portion of the work on Friday, then returned about 8 AM on Saturday and had the job done by early afternoon. We are very pleased with the new roof and the efficiency of the workers. They even did some extra work cutting back bushes and trees that were in the way. I recommend Dennis Cook Roofing very highly and I will use them again.

They did it awesome! They worked over thanksgiving 2016, and got done just in time, literally packing up their truck as the rain came in, while my house was warm and dry. I was provided a lien release upon request, and the work was done before I laid out cash so I did not feel that payment risk contractors sometimes request when they aren't adequately capitalized. Next day, the HVAC guys complimented my roof, saying they see a million of them and they are tough to impress but mine looked great. Shingle: Landmark Solaris Platinum - it reflects the sun's radiation and keeps house cooler.

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The estimate was accurate and the work was done exactly as described. This was the most painless construction project i have ever done.

Their pricing was pretty cheap compared to a previous guy who was charging more. They were efficient and friendly. They got the job done pretty quickly even though it was really hot. I would use them again in the future.

He came out and looked at the roof. He was supposed to get back to me on the estimate, but I never heard from him. I would have considered using him but I never received the estimate.

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See above please.

They were excellent. Their price is a little bit higher.

Very polite. Helpful. Cheerful and reasonable. I would recommend to anyone. As an elderly widow they did extra work and didn't charge me.

Dennis and his son Adam were very responsive to the initial request for a repair quote, when most other roofers were "too busy" during the heavy rains. Adam showed up "on time" on the designated day, and did a thorough inspection of the leak and roof problems. Adam even went as far as to "take pictures" of the weathered/worn roofing and showed them to me, indicating where the problem leaks were probably occuring. Once Adam provided the "estimate", we asked if he could do the work "immediately". Adam called and verified with Dennis, and initiated the quoted repairs "on the spot". This was very much appreciated, as more heavy rains were on the way. Adam mentioned that the original roof, appeared to be well installed, so the repair should fix all of the leaking issues... Neither Adam nor Dennis, attempted to pressure or sale me into a "new roof"; although they will be on my short-list, when the time comes for a new roof. Very professional, courteous and responsive. Highly recommend their services.

Everything was excellent. Dennis took plenty of time and explained everything in detail during the estimate. During the work he kept me informed at all times, even when the crew was going to be late due to traffic. The crew cleaned up well each day and at the end of the job. I highly recommend Dennis and his company.

Dennis's roofers were not always truthful with him, resulting in his thinking aspects of the job were completed when they were not. He was not on site to supervise or check their work until we told him to come look with us and fix the problems. His guys broke one of the fascia boards on the garage and he failed to take responsibility for or repair the damage.

THE CREW WORKED QUICKLY AND EFFICIENTLY, EVEN WHEN IT STARTED TO RAIN. ONCE THEY WERE DONE, IT WAS LIKE THEY HAD NEVER BEEN HERE - NOT A TRACE OF DEBRIS ANYWHERE.