Swan Pools of Southern California

Project manager was a general contractor not a pool person. You do not know the quality of the work until it is done then it is too late. Concrete has large dark blotches in a few places. I think it?s because concrete wasn?t mixed thoroughly leaving an inconsistent color. Looks bad. Developed a crack within the first couple of weeks and was told nothing could be done. Concrete around top of spa is crooked and inconsistent. Amateur job. My neighbor?s was done around the same time (different company) and is perfectly straight. Salesman was knowledgeable but never returned to check the job. I do not think anyone really knew what they were doing. Just kind of faking it. Do not recommend. No real upside to the job.

This is our second experience working with Swan Pools and like the last time, they did an outstanding job! From the excavating crew to the masons, electricians and plumbers, all do amazing high quality work. Our Project Manager Johnny, did an exceptional job keeping everyone on schedule. He was very pleasant to work with and kept a very steady demeanor when faced with the challenges that arose. I highly recommend him. Great job Swan!

Design was good but subcontractors did not follow design. It had to be redone. 1st project manager was horrible but we have a new one now who is much better.

Terrible

We had been wanting to build a pool for years but the timing had not worked out until well after labor and material costs had essentially doubled for everyone. We went with Swan because of its reputation. There are many ways in which a pool build can go wrong. Join a FB group for first time pool builders and you will see exactly how costly it can be if the company is not experienced. Even with the delays caused by the pandemic and equipment shortages (Texas freeze the year before) we started the dig in June 2022 and were swimming in November. The work was excellent. Julian, our project manager was onsite often and very easy to work with. The crews were polite and diligent. All in all one of the easier construction projects We have ever dealt with because they were so organized. As for the cons, the process is messy and time consuming but that would be the case for any pool build. If I moved and wanted to build another pool, I would use them again. We used Swan for the pool only so the rest of the landscaping is still a work in progress.

It was great

Swan built our pool on time, within budget, and it came out beautiful. We would highly recommend them.

We have almost completed this project and we are very happy with the results. Swan Pools met all expectations including getting to us very fast after we submitted our original request.

Initial follow through by sales excellent and always on time. Good pople to work with and for the most part work was done when told it would be done.