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Lake Forest Pool & Spa Supply

Pool and Spa Service

About us

License # 831942. Additional contact added - Jack Benson.

Business highlights

30 years of trusted experience

Services we offer

New pool construction, replaster, retile, mastic, coping, decking, new pool equipment, equipment repair, replumbing above ground, above ground spa repair, monthly service maintenance (lake forest, foothill ranch, partial mission viejo, partial laguna hills). hrs: nov to feb mon-fri 10-5:30

Services we don't offer

Solar heating


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.29 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
44%
4
44%
3
0%
2
11%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
4.6
professionalism
4.1
responsiveness
4.1
punctuality
4.1
Showing 1-9 of 9 reviews

Mike Y.
08/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Cason G.
07/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Lake Forest Pool and Spa has done weekly maintenance and occasional repairs on our pool since we moved in a little over two years ago. They have been very helpful and we recommend them to anyone needing routine service or a pump or other hardware replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Leo K.
01/2015
4.0
pool cleaners
  + -1 more
unknown
Description of Work: Did not use.
Rating CategoryRating out of 5

ELIZABETH A.
08/2012
4.0
pool cleaners
  + -1 more
They did an okay job but the customer service suffered near the end.
Description of Work: They cleaned the pool every week and cleaned the filter twice a year.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Michael S.
12/2011
5.0
pool cleaners
  + -1 more
ay
Description of Work: Diagnosed the problem before he even opened the equipment cover on my spa. Kept blowing circut breaker, and finally stopped working altogether. Needed a new heater element. Spa is over 11 years old so finding a part was impossible. He ended up modifying the old part to get it to work again. Diagnosed it one day, put in the fixed part the next day. I was soaking in my spa that night.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Evelyn L.
07/2009
2.0
pool cleaners
  + -1 more
The job seemed to go ok at completion. However, about 1 1/2 yrs. after completion three of my tiles fell off. I called to ask about replacement of tiles and they told me I would have to pay for service since my warranty expired after a year. I told them that I didn't feel I should pay for the job since this was due to inferior work. They held firm in their belief. My husband took off the 3 tiles and noticed that the cracks underneath were not filled and that the concrete filler under the tiles were crumbly and just fell apart. I would say that their work was inferior and the materials used did not appear to be of high quality if it just crumbled. I kind of worry about the rest of my tiles holding up now. I would not recommend this company to anyone. Poor customer relations. I feel that after they receive their money they don't really care about you as a client.
Description of Work: Replastered and retiled my swimming pool.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$6,000

Evelyn L.
07/2009
4.0
pool cleaners
  + -1 more
The installers did a pretty good job and were professional. It is hard to get ahold of them. They are not too fast on following up on questions. They are not really that responsive.
Description of Work: They replastered my swimming pool.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$6,000

Evelyn L.
11/2008
5.0
pool cleaners
  + -1 more
They were very professional, the price was right, and they cleaned up after themselves. They finished very quickly too.
Description of Work: They re-plastered re-tiled my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

04/2005
4.0
pool cleaners
  + -1 more
THE COMPANY WAS VERY THROUGH WITH THEIR WORK. THE INSTALLER SEEMED KNOWLEDGEABLE AND WAS VERY INFORMED OF THE WORK TO BE PERFORMED. HE GAVE ME FURTHER ADVISE ON THE SPA ITSELF.
Description of Work: REMOVE MOTOR OF SPA, REPLACE EXTENSION SHAFT AND MOTOR SEAL. REINSTALL PUMP AND TEST SYSTEM FOR LEAKS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$351.86

    Contact information

    20761 Lk Frst Dr Ste C, Lake Forest, CA 92630

    www.lakeforestpool.com

    Service hours

    Monday:
    10:00 AM - 5:30 PM
    Tuesday:
    10:00 AM - 5:30 PM
    Wednesday:
    10:00 AM - 5:30 PM
    Thursday:
    10:00 AM - 5:30 PM
    Friday:
    10:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Lake Forest Pool & Spa Supply is currently rated 4.2 overall out of 5.

    Monday: 10:00 AM - 5:30 PM

    Tuesday: 10:00 AM - 5:30 PM

    Wednesday: 10:00 AM - 5:30 PM

    Thursday: 10:00 AM - 5:30 PM

    Friday: 10:00 AM - 5:30 PM

    Saturday: 9:00 AM - 4:00 PM

    Lake Forest Pool & Spa Supply accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Lake Forest Pool & Spa Supply does not offer free project estimates.
    No, Lake Forest Pool & Spa Supply does not offer eco-friendly accreditations.
    No, Lake Forest Pool & Spa Supply does not offer a senior discount.
    No, Lake Forest Pool & Spa Supply does not offer emergency services.
    No, Lake Forest Pool & Spa Supply does not offer warranties.
    Lake Forest Pool & Spa Supply offers the following services: New pool construction, replaster, retile, mastic, coping, decking, new pool equipment, equipment repair, replumbing above ground, above ground spa repair, monthly service maintenance (lake forest, foothill ranch, partial mission viejo, partial laguna hills). hrs: nov to feb mon-fri 10-5:30
    Solar heating

    Contact information

    20761 Lk Frst Dr Ste C, Lake Forest, CA 92630

    www.lakeforestpool.com

    Service hours

    Monday:
    10:00 AM - 5:30 PM
    Tuesday:
    10:00 AM - 5:30 PM
    Wednesday:
    10:00 AM - 5:30 PM
    Thursday:
    10:00 AM - 5:30 PM
    Friday:
    10:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 4:00 PM