Action Appliance Repair Inc

Wow...Wow...Wow! We have a GE Profile Washer and Dryer. The washer stopped spinning. We have always relied on GE for the few issues we have had with this set since purchased in 2009. They are expensive and can take a while to get an appointment so after making an appointment that would have been on Dec. 9, we decided to look elsewhere as we didn't want to wait that long. Found Action Appliance via Yelp and Google reviews. With such outstanding reviews and testimonials we gave them a call. It happened to be on Saturday morning and they were closed. We left a message and received a call back first thing Monday morning and lo and behold had an appointment the next afternoon between 3 and 5. Mark Jr arrived a little after 3pm. He was friendly, respectful and set right to work. He found nothing immediately and performed a factory reset. Tested the machine through a complete short cycle and it was performing exactly as we hoped and expected. Mark also gave us some tips on using both our washer and dryer and suggest a couple of self maintenance items we could do ourselves. He also troubleshot a small problem with our dryer and didn't encourage us to have a costly repair that may never present a real problem. (A partially broken hinge on the dryer door.) Everything was working just fine when he was done and for only $10 more than just the GE service call would have been. They also will apply the cost of the call and repair should we find the problem is not fully resolved during the next thirty days. Peace of mind! A great family owned and operated business. Mark, Mark, Jr. and Sue - our new best friends for all appliance repairs! Who are we gone a call, ACTION APPLIANCE! We highly recommend them!

Wife thinking that a poor bird was caught in our dryer loud "Chirping" sound when she turned on the dryer ! No, No Bird in the Drum ! But old, worn out, rubber dryer belts (like a car fan belt(s) ) and smaller wheels that allow the dryer drum to turn. Found them through our handy man Larry of "Larry Honey-Do Services" [*** Link removed ***] on Angie's List. 1.Appointment: Easy & Simple . 2.Came Out On Time, Very Professional ! and not like others, they actually had the "Replacement Parts" and correct tools on their truck ! 3. Work was done quickly, very clean, very efficient . 4. We liked that they show and give you in a clear plastic bag for you to see the broken parts that were actually replaced. 4. "Yes" we would hire again. Call out and fix fee was very reasonable. (compare to buying an expensive new dryer)

This company truly understands customer service. The Friday before Christmas, our washing machine started leaking badly - I could see that the rubber seal around the door was torn. I called Action Appliance and described the problem, and they gave me an estimate. Once I verbally approved the estimate, they were willing to order the part and schedule a service time. This happened on the same day. By the following Wednesday the job was done. Given that there was a weekend and the Christmas holiday in between, this means that the job was done in 2 business days and only required one visit by Action Appliance because of their willingness to order the part in advance and arrive at our house prepared to do the job.

When I called Action Appliance Repair, Sue (the office manager/dispatcher) arranged for her repair team (Mark and Mark, father and son) to come to the house later the same day. They identified two problems, repaired one immediately, and ordered a part which they returned and installed three days later. In the interim, they placed a portable fan at the the rear of the refrigerator so as to allow it to function until the new part (fan motor) arrived. Due to their efforts, I was able to keep a refrigerator that has sentimental value and would have been disruptive and expensive to replace. I could not be more pleased with the service they provided, and for this I thank Sue, Mark Sr. and Mark Jr. They really went above and beyond. Their excellent reputation in the local community is fully deserved.

It works fine. Mark and Mark Jr. were great. Very professional. I had called other places. Nobody was interested in working on it. I'll call these guys first from now on.

These guys were great to work with. The appointment set up was easy; they were on time, fully explained the problem and the fix and really did a nice job. Price was very fair and the service was great. I spent a lot of time looking for an appliance repair company and so many companies had mixed reviews so I was a little skeptical of their A ratings.. Not any more, they deserve their A rating. I would not hesitate to recommend them or to use them again. Thanks guys for a great job.

Two technicians came out and diagnosed the problem as dirt accumulation on the blower which was throwing it out of balance and causing vibration when spinning. They were fast and professional and only charged me the diagnostic fee. The also pointed out to the need to call the dryer vent cleaning service (by others) as the flow of air from the dryer to the outlet on the side of the house was too low. I would recommend them and would use them again.

I liked them - they're really good and nice, on time, and even cleaned the back of my refrigerator.

They did very well. They offered suggestions on other appliances while they were there so I feel they went above and beyond. They are very helpful and polite.

Greawt service from the first call. A pleasure to have help like this.

I was really pleased with them. My experience with them was excellent. They came out and diagnosed my problem and got it fixed. They were not guessing, which I appreciated. I am sure I paid more for parts, but I got it done in a fair amount of time and they did it for a fair price.

The computer board had failed to defrost the refrigerator, so the frost had built up and the fresh food compartment was getting warmer each day. Mark and Mark, Jr. manually defrosted the coils and had to order the computer board. When the board arrived, they came over to replace it. All is well now. I can't say enough good things about Mark and Mark, Jr. They were punctual, professional, knowledgeable and clean. Plus, the price they charged was reasonable. I highly recommend them.

Mark and Mark Jr. were both great guys. They were the nicest people, I would hire them again in a nano second. Fantastic service, price was great, and he said if I ever had any problems again he would come right back out.

They are amazing. Honest, on time, and they had originally quoted $135 on the phone and when they got here, Mark told me the cost would only be $62.00. No body is that honest any more. I would use them again in a minute. Mark and Mark( older and younger) came out, they were very polite and really fast. Can't say enough about this company.

I didn't realize that my 7 year old Maytag refrigerator with bottom freezer had defrosted because the fan was running quietly and the outside of the refrigerator was cold to the touch! This was late Saturday evening and all the food in the freezer had o be thrown out and rest of the salvageable food were in two small coolers with bags of ice--messy! Monday morning I called Action Appliance and spoke to Mark who was very sympathetic and said he would be out here between 2 and 4pm same day. He and his son arrived promptly at 1:55pm and immediately pulled out the refrigerator and discovered the problem. The compressor was fine (thank goodness) but needed to replace the start relay for the compressor and had everything running smoothly within a few minutes They were done by 2:30pm. Both Mark and his son were very courteous and professional--explaining the problem and the charges. I would certainly recommend them to everyone.

Action was upfront on what the charge would be to come out and check out the problems. They were on-time and able to determine the cause and repair the dishwasher. They researched and reviewed cost of parts needed to repair the ice-maker, and with my approval ordered and installed them. I will was very happy with Action Appliance.

There's nothing to add to the above report. The entire experience was very gratifying. I appreciate people who can do what they claim they can do.

Mark and his assistant arrived on time, took a look at the dishwasher and knew exactly how to fix the problem. They told me the price which was exactly what I had discussed on the phone and proceeded to fix my dishwasher. They were careful pulling the dishwasher out and even checked the rest of the unit to make sure it was ok. I was very happy to have used their services and would definitely call them again for any future problems.

Serviceman was very professional and friendly, explained what he was doing and why the icemaker needed to be replaced (as well as why it is so expensive, has a circuit board on it). Clean, very good experience overall.

The did a great job that was timely. Also they gave me recomdations to save money.

Excellent. After cleaning my oven, my oven probe light would not go out. I could not run my oven. It would not turn on. My sister looked up Action Appliance on Angie's list for me. Mark came out and needed to do some research on my oven because KitchenAid did not make the temperature probe anymore. He figured out how to fix my oven and then returned taking only about 20 minutes to fix it. Including both visits, he charged a total of $150.00. Originally, KitchenAid scheduled Aand E Factory Service to come out to fix my oven. They were to come out between 8:00 and 12:00. They called at 2 to let me know they were running late and could not make it until 5:00 but that if I still wanted them to come out they would charge me $129.00 just to come out. I wasted my entire day waiting for Aand E appliance to come out. No telling how much they would have charged me. I was very pleased with Action Appliance. I had to waste an entire day to find them, but it was so worth it. I highly recommend using Action Appliance service to anyone that wants to deal with people that have integrity and honesty.

This company is amazing!!! The Repairman knew what the problem was immediately, gave me a quote and fixed my drier in under 20 minutes. He even vacuumed out all the lint from inside the machine !!! I highly recommend Action Appliance !!!!

I called and requested the repair. Susan called me right back with a quote and availability. The job was scheduled right away. Mark did a very quick and efficient job. He was very pleasant and we are very satisfied. We would definitely recommend this company to others for such repairs.

Mark was knowledgable and very pleasant. I would use them again.

I have been using him for years. You don't feel like your going to get stuck when you call them. If I call in the morning they find a way to come out the same day. They don't over charge you either. They are also very honest, he would let you know its cheaper to replace something rather than repair it.