Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Lake Arrowhead Security

2.0(
1
)

Home Security Systems, Home Automation

About us

At Lake Arrowhead Security, your safety is our top concern. Our experienced team employs the latest in award winning security technology to keep your home safe and give you peace of mind. Access your alarm system instantly using your smartphone, tablet, or computer using our secured app technology. Look into your video surveillance feed to find out who tripped your motion sensors after receiving an immediate text alert. All of our current systems use the latest in wireless technology. It's safer, smarter, and more secure than the old landline communication methods. We are passionate about staying on top of the latest technology in the security industry, but we never sacrifice reliability for novelty. Lake Arrowhead Security only invests in the most secure, tested, and trusted alarm software and components. Additional DBAs - Lake Arrowhead Patrol And Security Services, Lake Arrowhead Patrol, Inc.

Business highlights

97 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial monitoring systems – remote access, door, window, motion, carbon monoxide, fire & heat, water & freeze sensors, video surveillance, energy savings, smart locks, lighting & thermostat control.

Amenities

Free Estimates
Yes
Emergency Services
Yes

Accepted payment methods

Check
MasterCard
Visa

Reviews

2.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%
Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
Write a review
Showing 1-1 of 1 reviews
Michael H.
02/2017
2.0
home security systems
  + -1 more
Slow response times to calls, poor follow-up on requests to have a patrolman drive by the house to check on a potential break-in. Since the purchase of this local company by another alarm company that is based out of state, service has become very unpredictable. My main complaint is speed, slow to respond to calls and once you get through you are placed on hold.
Description of Work: My Alarm Company for 14 Years. I have used this company for the past 14 years, never a problem. Since the purchase of this local company by another alarm company that is based out of state, service has become very unpredictable. My main complaint is speed, slow to respond to calls and once you get through you are placed on hold.
Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$700
Response from Lake Arrowhead Security
Hello Mr. [Member Name Removed], Thank you for taking the time to let us know about your recent experiences with us. Feedback like yours really helps us learn which areas need improvement in our business. I was disappointed to hear you've received unpredictable and slow service recently. This was especially disheartening when you've been such a long time customer and never had a problem until now. I want to sincerely apologize for our slow response and that you've been placed on hold when you called in. This level of service does not meet the standards we strive for and is currently being addressed by our entire staff. Providing quick response times and excellent customer service are very important to us, which is why we've always insisted on serving our clients from our own monitoring station and not hiring a large corporate central station to do this work for us. We are currently upgrading and overhauling our monitoring center and hiring more operators to ensure fast responses. We've had a growth spurt recently and are working diligently towards meeting and exceeding our high standard customer service goals. I also want to assure you that we are still very involved in our Lake Arrowhead community and care very much about every one of our local customers. We volunteer our security services for community events and continue to remain very involved locally. Keeping Lake Arrowhead safe is our top priority. Please feel free to contact me personally about your concerns and experiences. I genuinely appreciate your feedback and would love to hear from you. Sincerely, Casey Brown Operations Manager Lake Arrowhead Security 909-337-2023

    Contact information

    28200 California Hwy 189 Ste 03-170, Lake arrowhead, CA 92352

    http://www.lakearrowheadsecurity.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded
    Insured
    Licensed*

    Trade License Number
    CSLB 1000213
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Home Security Systems,
    Home Automation

    FAQ

    Lake Arrowhead Security is currently rated 2 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Lake Arrowhead Security accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Lake Arrowhead Security offers free project estimates.
    No, Lake Arrowhead Security does not offer eco-friendly accreditations.
    No, Lake Arrowhead Security does not offer a senior discount.
    Yes, Lake Arrowhead Security offers emergency services.
    No, Lake Arrowhead Security does not offer warranties.
    Lake Arrowhead Security offers the following services: Residential & commercial monitoring systems – remote access, door, window, motion, carbon monoxide, fire & heat, water & freeze sensors, video surveillance, energy savings, smart locks, lighting & thermostat control.

    Contact information

    28200 California Hwy 189 Ste 03-170, Lake arrowhead, CA 92352

    http://www.lakearrowheadsecurity.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day