Heaven's Best is a superior quality carpet, upholstery & wood floor cleaning specialist. We emphasize attention to detail and commitment to customer satisfaction
Description of Work: They did a good job. I did not expect them to move the bed while cleaning the carpets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Timothy W.
10/2015
5.0
carpet cleaners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$210
Yasumi M.
09/2015
5.0
carpet cleaners
+ -1 more
He was very nice on time professional.
Description of Work: Clean the carpet very good.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Yulia K.
08/2015
5.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michele R.
08/2015
5.0
carpet cleaners, upholstery cleaning
+ 0 more
The service reps were prompt and polite, and did a nice job in an appropriate amount of time. It wasn't the deepest cleaning I've ever had, but it was also the fastest I've ever had for drying time. This is important to me as we entertain a lot and I don't always have a lot of time to plan around wet carpets. Also, if carpet remains damp it attracts more dirt and will temporarily hide stains that weren't removed, calling for additional work down the line. The outdoor upholstery cleaning was thorough and met my expectations despite the operator's concern that the fabric may not come completely clean. Overall, I'm very happy.
Description of Work: I purchased an Angie's List deal for 3 rooms of carpet cleaning including a hallway and stairs. I also added some upholstery cleaning to the order.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Therese F.
08/2015
5.0
carpet cleaners
+ -1 more
This company was prompt, courteous and they did a good job cleaning up stains on the carpet. I would recommend them to anyone who wants a thorough job.
Description of Work: Cleaned carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Charlett H.
07/2015
5.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Charles M.
06/2015
3.0
carpet cleaners
+ -1 more
we were spoiled by Angel from the valley doing such a wonderful job a couple of years ago. thought would use someone closer. not nearly as good. spots came back very quickly
Description of Work: cleaned carpets
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$420
Janice P.
06/2015
5.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Martha Lee W.
05/2015
4.0
carpet cleaners
+ -1 more
unknown
Description of Work: Shampoo carpet
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$170
Steven E.
04/2015
5.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Ginger T.
03/2015
5.0
carpet cleaners
+ -1 more
I sent a message on 3/3/15 for a quote to clean my carpets and I had a response and an appointment made within a matter of hours (it would have been sooner if I responded quicker). On 3/5 they called me and let me know that they completed another job earlier than expected and could be at my house 1/2 an hour earlier. Eric and Joshua showed up on time and went right to work. The whole process take about an hour and fifteen minutes and the carpets look great. I'm happy with the way the carpets look and would not hesitate to call them again.
Description of Work: I had four bedrooms, master bath, hallways, and stairs cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Robert B.
03/2015
5.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ruth J.
02/2015
5.0
carpet cleaners
+ -1 more
I have nothing but good to say about them.....very accommodating, punctual, and did a great job.
Description of Work: Cleaned the carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$219
Jean S.
01/2015
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Cleaned carpeting on stairs, hallway and 3 rooms - couldn't have gone better and will definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$152
Vicki S.
12/2014
5.0
carpet cleaners
+ -1 more
Very nice and professional. Did an excellent. My sister is going to use them at her house.
Description of Work: Cleaner stairs after construction in bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$156
Deborah N.
10/2014
5.0
carpet cleaners
+ -1 more
What a great job! Eric and Joshua showed up right on time and were very friendly and ready to tackle my carpet. The carpet and stairs were heavily stained and I didn't have much hope for it. They got all the spots out, and the carpet looks good as new. I also had them clean 2 area rugs, and they also came out great. I'm going to have them come back and do my couch next! I would recommend this family run business to everyone, they take great pride in what they do!
Description of Work: Angie's list special - 3 rooms, hall & stairs for $152
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$152
Nanette B.
10/2014
5.0
carpet cleaners
+ -1 more
Eric showed up right on time. I just received the keys to the house and previous owner didn't have time to clean or vacuum the carpet before they handed me the keys. Heavens Best came with a large commercial vacuum and look care of everything. There were some bad stains from a couple doggie accidents and what looked like ink stains. They pretreated each stain before cleaning. The carpet was in bad shape but looked almost new when the process was completed. I will admit that I didn't expect the carpet to look so good, like I said it was in bad shape. I am very happy with the results and the team was great to work with.
Description of Work: Cleaned 3 bedroom, loft, stairs, hall, dining/living room area
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Susan B M.
09/2014
5.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
william H.
09/2014
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
.
Description of Work: Cleaned 2 bedrooms, hallway, stairs and an area rug. Promptly on time, great service. Best jog of carpet cleaning we've ever had done. Highly recommended
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Philip A.
08/2014
5.0
carpet cleaners
+ -1 more
Very impressed with Eric & Joshua. I have had the carpet cleaned many times before but their work was much better than work performed by other companies. I'm definitely using them in the future. I also like that they are a family owned business.
Description of Work: Cleaned carpet in 4 rooms & Hall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$153
Brittany T.
07/2014
5.0
carpet cleaners
+ -1 more
Eric and Joshua were professional, prompt, thorough and so very, very nice. Joshua took the time to explain what they would be doing and how our carpet would respond to the cleaning. Our carpet looks absolutely amazing. It was very stained when we moved in and we didn't think the stains would budge. It looks as good as new, smells and feels incredibly clean. We will use them again, no questions asked! We highly recommend Heaven's Best.
Description of Work: Eric and Joshua cleaned three rooms, our hallway and stairs, exactly as the Angies List deal listed, with no additional or hidden costs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$152
Lin T.
04/2014
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Tom Thompson cleaned our carpets in the shower room, dressing room, bedroom, stairs, living room and dinning room. The whole process went very well. I've had him do our carpets last Sept. 2013, so this is the second time he's been out to our house. Our carpets are 25 years old and we have 4 cats and a dog so he had a challenge but I was extremely pleased with the results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Lin T.
10/2013
5.0
carpet cleaners
+ -1 more
It went extremely well and Tom is a good contractor. Very friendly and professional and right on time. I liked him a lot and wouldn't think twice about having him back to do our carpets again. He knew the carpets were really old and told me that he would do the best he can with them and that's exactly what he did. For carpets that were 22 years old, I thought he did an excellent job. They looked great for the 60th birthday party I hosted for my husband at our house on Sat. night 9/7/13. He did the carpets on Thurs. 9/5/13. I rated him and his performance an "A" because I feel that he deserves an A. Again, thanks Tom!!! Lin T. Anaheim Hills, CA
Description of Work: He did the dinning room, living room, hallway, upstairs bedroom, dressing room, and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Annette L.
04/2012
5.0
carpet cleaners
+ -1 more
Great experience with great results. Ron was able to come out within a few days and his quote was very accurate. He explained the whole process prior to starting the job which was very helpful. High traffic areas look great and we will definitely use them again.
Description of Work: Living Room and 2 bedrooms cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Heavens Best Carpet Cleaning
Thanks [member name removed]! As the new owners of Heaven's Best, we are committed to the same high level of service you received from Ron. We look forward to serving you in the near future!
Contact information
28241 Crown Valley Pkwy Ste F 223, Laguna Niguel, CA 92677
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing
FAQ
Heavens Best Carpet Cleaning is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Heavens Best Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Heavens Best Carpet Cleaning offers free project estimates.
Yes, Heavens Best Carpet Cleaning offers eco-friendly accreditations.
No, Heavens Best Carpet Cleaning does not offer a senior discount.
No, Heavens Best Carpet Cleaning does not offer emergency services.
Yes, Heavens Best Carpet Cleaning offers warranties.
Heavens Best Carpet Cleaning offers the following services: Carpet cleaning, upholstery cleaning, wood & laminate floor cleaning, area rug cleaning & fabric protection application
Contact information
28241 Crown Valley Pkwy Ste F 223, Laguna Niguel, CA 92677