Benson Plumbing & Water Heaters

NOTE: For some reason their address has been incorrectly listed in Angie's list as being in Laguna Niguel, when their office is actually 329 3rd Street, Laguna Beach (92651). Furthermore they ARE duly licensed in the State of California and by the City of Laguna Beach. Angie's List needs to update the provider listing. Now on to the review: These guys are responsive and efficient, and it's fitting they are across the street from the Water District in downtown Laguna Beach. They are a deserving mainstay in the community, and remember their customers. So I should not have been surprised that Dave and Bernardo remembered replacing my water heater 10 years ago, after showing up yesterday to fix an unrelated leak. Like some of my neighbors, I like to try take care of things myself first. But when confronted with a cracked bathroom drain pipe, I did not want to test my limits. Fearing the worst, I texted Dave a picture of the problem. He promptly responded with alternative scenarios and gave me a reasonable price range; and then he and Bernardo worked around their schedules to show up the next day. They were very fast and, of course, had the tools to do a 1.25" tap on the drain pipe. Noticing a slow drain, they offered to snake the pipe and eliminated my need to keep buying Drano. Fortunately the job fell on the low end of Dave's estimate, and it was well worth it for the headaches and costs avoided. I'm happy to recommend Benson Plumbing highly for their excellent service and dedication.