Beacon Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

We are one of the most experienced companies in our industry - each of our lead technicians has over 10 years of experience, and we have over 100 years of combined experience. We have always immersed ourselves in the best training and education on both the local and national levels. Our 12-step cleaning program and top-of-the-line equipment and chemistry ensure that you'll get maximum soil and spot removal without over-wetting the carpet or leaving a sticky residue behind. We can help you maintain your carpet warranty, and are referred by some of the most seasoned carpet professionals, interior designers, and realtors. Finally, we offer a 100% guarantee that if any spots reappear, we will gladly come back out and re-treat that area within a month of the cleaning. If you are still unimpressed, we will refund the cost of our cleaning. Our goal is for you to have the most outstanding service experience ever!

Business highlights

37 years of trusted experience

Services we offer

Carpet Cleaning & Repair, Green Carpet Cleaning, HOST Dry Carpet Cleaning, Master Oriental, Specialty, and Area Rug Cleaning, Natural Stone Cleaning, Polishing, Honing, Restoring, & Sealing, Tile & Grout Cleaning & Sealing, Urine Damage Treatment, Upholstery Cleaning, Fabric & Fiber Protection, Mattress Cleaning, Yacht & Boat Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9113 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
4%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 26-50 of 113 reviews

Donna W.
07/2014
5.0
carpet cleaners
  + -1 more
We were holding an Open House for the sale of our home. Our carpet was showing dirt and wear in various places, so we called Beacon. They were incredibly responsive and helpful. The team members that came to clean the carpet were prompt and professional. After they completed the job, our realtor requested their contact info. The carpet looked like we purchased it yesterday instead of four years ago. We were very impressed!
Description of Work: They did an exceptional job cleaning my carpet. It looks like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Gary G.
06/2014
5.0
carpet cleaners
  + -1 more
We have used Beacon for maybe 15 years and have always been satisfied. They are always on time, careful not to damage anything in the house, and do a really good job of cleaning. The put protective coasters under all pieces of furniture that should not get damp and, for unmovable items, stay far enough away so moisture in the carpet does not reach them. They give us booties to wear until the carpet is dry. The last time, we had a rust spots from nails that hold down the bar that covers the tile-to-carpet transition. We were planning to get rid of the bar and put in new tile. The rust spots would have made the carpet at the transition really ugly. Just like always, they worked and worked to get it out without extra charge. Highly recommended.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Linda P.
04/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They are my go-to guys for carpet cleaning! I have been with them since they started their company in the 1980's.
Description of Work: They clean usually 4 rooms on average when they come. They have also done upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

katie L.
03/2014
5.0
carpet cleaners
  + -1 more
Everything was excellent except that they are a little pricey. But they did a fantastic job. They asked a lot of questions about my brand new expensive carpet to make sure it was right. They seemed to really know what they were doing and took their time. It looked great. They called afterwards to check up on it. That was a nice touch.
Description of Work: I used Beacon Carpet Cleaning Inc. to clean my carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

andrew G.
12/2013
5.0
carpet cleaners
  + -1 more
We currently have "cheap" carpeting installed by the prior owners. It was disgusting. Beacon arrived on time and thoroughly cleaned the carpet
Description of Work: Stairs and upstairs carpet were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Gary S.
10/2013
5.0
carpet cleaners
  + -1 more
This is our second year with Beacon. They return all phone calls promptly, are specific about charges, remember our dimensions in the computer, show up on time, and work fast. They removed all of the spots and grime. I think they actually clean every area three times, since I heard the machine going over and over and over the floor in each room in the house. Just do it!
Description of Work: We had the carpet in every room in our house cleaned and they were great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Linda P.
08/2013
5.0
carpet cleaners
  + -1 more
I have been using Beacon Carpet Cleaning for years and can't imagine using any other company. They are extremely professional, on time, and they do the most thorough job of any cleaning company I've ever used. Their staff is courteous, informative, prompt, very careful with regard to protecting furniture, walls, etc., and, in my opinion, the best company of its type around. I would give them ten stars, if possible.
Description of Work: Carpets in three rooms were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gary G.
08/2013
5.0
carpet cleaners
  + -1 more
We have used Beacon for maybe 15 years and have always been satisfied. They are always on time, careful not to damage anything in the house, and do a really good job of cleaning. The put protective coasters under all pieces of furniture that should not get damp and, for unmovable items, stay far enough away so moisture in the carpet does not reach them. They give us booties to wear until the carpet is dry. The last time, we had a red spot where water from our Christmas tree seeped through a red cloth and stained the carpet. They worked and worked to get it out without extra charge. Highly recommended.
Description of Work: Cleaned all carpets in house. Removed some spots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Matthew W.
07/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Our experience with Beacon Carpet Cleaning was outstanding from start to finish. They were courteous, punctual and respectful of our home. After they provided an estimate, there was no additional "up charge" tacked on to the bill as we have found to be the case so many times before with cleaning services. All 3 rugs ( wool and synthetic) came out looking beautiful...fringe included! Ken and Valerie are top notch...will be using them again!
Description of Work: Pick up, clean, deliver wool & synthetic area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

John F.
04/2013
5.0
carpet cleaners, ceramic tile, oriental rug cleaning
  + 1 more
They came out and looked at the floor. Sealed a spare tile with some different sealers to help us choose what look we we after. They came out again and sealed a sample area before we decided the sealer was right for the whole floor. It was altogether a positive experience.
Description of Work: We had Beacon clean and reseal our natural slate floors. They did a great job. The floor looks like new again. They were very professional. They have been cleaning our wool carpet and area rugs for years. We trust them and they have never let us down.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Robert G.
03/2013
5.0
carpet cleaners
  + -1 more
I have no idea how much I spent on their services because I do stuff like this all the time. They are a busy company and it’s just not easy to get into them. Sometimes I got to have it done pretty quick and they can’t sometimes accommodate me just because they’re booked. That’s a good thing for them but not necessarily for me. Other than that, I’m very happy with them. Their services are good and they’re very accommodating when they can be. Their price is competitive.
Description of Work: I had a relationship once with Beacon Carpet Cleaning for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy S.
02/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Couldn't have asked for a better outcome. Excellent customer service.
Description of Work: We had one area rug cleaned. We gave David another very large area rug to try and salvage, it had been folded in half and in storage for three years and was, in my mind, unsalvageable. David took it to his shop and by steaming and stretching was able to get the rug back to almost new condition. We also needed to have the rug cut down and he handled the entire process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Robert T.
01/2013
5.0
carpet cleaners
  + -1 more
David and Felix arrived within one minute of the agreed upon time and assessed the stains leading from my kitchen to the LR & DR. Using progessively more aggressive means to clean the stains (as needed) my stains disappeared. David explained the process as he worked and Felix took the time to trim some loose fibers from the edge of the carpet where it transitioned into the kitchen tile. Working diligently and quickly, from arrival to departure was less than 45 minutes. Thoroughly pleased!
Description of Work: Purchased a carpet cleaning maintenance package from Beacon with a free spot cleaning service. Beacon cleaned our carpets prior to Thanksgiving and some extensive entertaining. After the holidays the spot cleaning service turned out to be a good buy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Barry S.
09/2012
5.0
carpet cleaners, floor cleaning
  + 0 more
They were able to fit me into their schedule within 3 business days of my call. They called to confirm the appmt the day before and called again when they were on their way, and arrived promptly. The team was very conscientious about the furniture, either moving it aside or placing protectors on the feet and protector on all the cornered walls so the hose didn't drag across the wall paint. They got stains out that the last 15 other cleanings couldn't touch and the carpet is cleaner than I have seen it in years. The price was high but well worth it. I recommend them highly
Description of Work: Cleaned and stain guarded the carpet in 3 rooms and stairs

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Elise D.
07/2012
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
They came early, finished in 2-3 hours, and did an excellent, impressive job. I'm very happy with their service and quality of work!
Description of Work: Approx 2700 s.f. house with 2 bathrooms spot cleaning and steam cleaned. I received a 10% discount for us moving out our furniture in advance, but they are always ready to do it for you. They did help me move back some large pieces before leaving. Very professional from estimate to work completed, and they even mailed information the day before about the work to be done and what to expect. They provided blocks to set your furniture on while the carpet is drying, too. They far exceeded anyone else I have ever used. They also offer a 10% discount for signing up for a 6 month or 12 month regular maintenance program--which I like and will probably do . You will be very impressed and happy with their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Donna M.
07/2012
5.0
carpet cleaners
  + -1 more
Excellent and professional work. We've used Beacon in the past and they never disappoint.
Description of Work: Wall to wall carpet, area rug, and upolstered chairs steam cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Laurence I.
03/2012
5.0
ceramic tile
  + -1 more
We're in the process of re-doing the upstairs living area of our 30 year-old condominium, which includes painting the master bedroom and bathroom, re-tiling the fire place in the master bedroom, new carpet, new bathroom faucets, new bathroom mirrors and a new shower door. Beacon Carpet Cleaners, Inc. cleaned and refurbished the original white ceramic tile in the master bathroom stall shower. They arrived on-time, were courteous, did an outstanding job of cleaning and caulking and didn't leave a mess after they finished.
Description of Work: Cleaned our master bathroom shower stall and applied new caulk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$436

Rod T.
12/2011
5.0
carpet cleaners
  + -1 more
They are really good and I will use them again in the future.
Description of Work: I used Beacon Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicole G.
12/2010
5.0
carpet cleaners
  + -1 more
They were referred to us. They are efficient and clean. They pulled the color out of my carpet and said it was my fault.
Description of Work: They cleaned my carpet.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$200

Richard/Reina D.
12/2010
5.0
carpet cleaners
  + -1 more
EXCELLENT from start to finish. Friendly voice on the phone, fast (next-day) service. Dave and Felix arrived on time and were clean and professional. Use the coupon on AngiesList to save money. Highly recommended, some of the best service I have had in years.
Description of Work: Cleaned carpet and two large area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Aline Y.
11/2010
5.0
carpet cleaners
  + -1 more
Did an excellent job, highly recommend.
Description of Work: They quoted the rug cleaning by sq ft, picked up delivered and did. This is a fine hand weave rug from Fabrica.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Cheryl E.
10/2010
5.0
carpet cleaners
  + -1 more
I called, they picked up the area rugs, cleaned them and returned them on time.
Description of Work: Good and reliable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DORRIS C.
09/2009
5.0
carpet cleaners
  + -1 more
They charge by the foot which is good because you're not paying for anything extra. They are punctual and professional. The carpet looks great when they're done. Their price is reasonable.
Description of Work: They clean my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY R.
08/2008
5.0
carpet cleaners, floor cleaning
  + 0 more
The owner of Beacon came out and explained their entire process for cleaning. All members of the company were courteous, polite and extremely customer focused. Without a doubt, we will use them again.
Description of Work: Carpet cleaning of upstairs floor and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

SUSAN G.
08/2007
5.0
carpet cleaners
  + -1 more
They cleaned up after another service did a poor job and had made spots all over my carpet. My dog really did a number on my carpets and this company did a very good job of removing the stains. They used a special stain remover and got out all most all of the stains and odor.
Description of Work: They cleaned my living and dining room carpets only to try and remove pet stains and odor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

27324 Camino Capistrano Suite 173, Laguna Niguel, CA 92677

http://www.beaconcarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:00 AM - 11:30 AM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Carpet Sales and Installation

FAQ

Beacon Carpet Cleaning Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: 8:00 AM - 11:30 AM

Beacon Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Beacon Carpet Cleaning Inc offers free project estimates.
Yes, Beacon Carpet Cleaning Inc offers eco-friendly accreditations.
No, Beacon Carpet Cleaning Inc does not offer a senior discount.
No, Beacon Carpet Cleaning Inc does not offer emergency services.
Yes, Beacon Carpet Cleaning Inc offers warranties.
Beacon Carpet Cleaning Inc offers the following services: Carpet Cleaning & Repair, Green Carpet Cleaning, HOST Dry Carpet Cleaning, Master Oriental, Specialty, and Area Rug Cleaning, Natural Stone Cleaning, Polishing, Honing, Restoring, & Sealing, Tile & Grout Cleaning & Sealing, Urine Damage Treatment, Upholstery Cleaning, Fabric & Fiber Protection, Mattress Cleaning, Yacht & Boat Cleaning

Contact information

27324 Camino Capistrano Suite 173, Laguna Niguel, CA 92677

http://www.beaconcarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:00 AM - 11:30 AM