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BBQ Renew LLC

Appliance Repair, Gas Grills, House Cleaning,

About us

BBQ Renew is a locally based company that has proudly delivered superior Service in the Orange County area for thousands of satisfied customers - and would welcome the opportunity to serve you! We are BBQ Renew, a small company that prides itself on delivering superior high-end BBQ Refurbishing for discerning BBQ Grill owners with names such as Viking, Fire Magic, Lynx, DCS, Twin Eagles, PGS (Performance Grilling Systems), AOG (American Outdoor Grills), Turbo, Summerset and many other high end brand names. Chances are if you live in Orange County, CA we have provided service to one of your neighbors who decided to bring their expensive Gas BBQ Grill back to near-new condition by renewing it, rather than spending several thousand dollars buying a new grill. We can bring your 10 year old BBQ grill back to life with a full BBQ Renew Restoration - at a fraction of the cost of a new grill! And, for those grills that aren't worth restoring we even sell New Gas BBQ Grills! We also offer other services including Fire-Pit Cleanout/Tune-up and Outdoor Patio Heating as well.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

BBQ Restoration, Repair, Cleaning, & Repair, New Grill Sales, Islands, Outdoor Kitchen Appliances, Outdoor Heating, & Fire Pits.

Services we don't offer

We do it all :)

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.614 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
14%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-14 of 14 reviews

Denise K.
09/2020
1.0
gas grill repair
  + -1 more
We only cooked hot dog. It burnt out the ignator and burner. It doesn't work anymore. There were spider webs get in there sometimes they said but it wont burn the parts. I kept it very clean. I put a cover to it. I was upset. I appreciated that they call me back. They were asking for $80 upfront. I don't use the BBQ grill that much. They should stand behind their work.
Description of Work: They replaced a bunch of parts like the burners on the BBQ grill.
Rating CategoryRating out of 5
$1,095

Response from BBQ Renew LLC
[Member Name Removed], you called us 15 months after your [Member Name Removed] was serviced. We immediately took your call. You said you have been using it the whole time. You DID NOT say you only cooked a hot dog in 15 months, ha ha ha LOL. Then, you said the last time you used it you had issues last weekend. I told you we could schedule a service call to see what's going on. Told you we warranty parts for 3 years against defects. I gave you various reasons as to why (spider webs in valve, clogged burner, etc) you could be having issues, since you said it's been working the whole time. I told you it's an $80 Service Call charge for us to come back out. If something is defective we would cover the parts no charge. I did not demand payment up front. [Member Name Removed], after 15 months you call in and demand we come out for free or will write us a bad review on Angie's List. Well [Member Name Removed], that's just not reasonable or acceptable. I reviewed the notes from your job 15 months ago and show you were a "problem" client back then. Looks like you are still a problem. Please don't call us back ever. Thank you.

Laura H.
12/2017
5.0
gas grill repair
  + -1 more
They were great! Were able to get to my house before Christmas to clean my grill. They also recommended and installed (same day) a push button igniter which is fantastic. My nearly 20 year old Viking grill looks and performs better than ever! Would recommend to anyone in need of grill cleaning and/or repair.
Description of Work: BBQ cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Rick H.
11/2017
5.0
gas grill repair
  + -1 more
I realize it was a service call, but honestly he was her for 5 minutes and made on small adjustment that released the gas to my BBQ and that was it. It was worth the money as we BBQ a lot, but still 5 minutes for $85 is a little hard to swallow. I WOULD do it again though.
Description of Work: BBQ grill was not getting gas. We had a pipe directly to the BBQ and gas was flowing but not from the pipe to the BBQ. We thought the regulator was faulty. He actually moved on valve and that corrected the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

RICHARD J.
10/2017
4.0
house cleaning
  + -1 more
It went well. They were here on time, they were responsive, they got back to me right away with a quote. They were professional like that.
Description of Work: BBQ cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan C.
08/2017
5.0
gas grill repair
  + -1 more
I’ve used them twice now.
Description of Work: Purchased a Big Deal. I was having trouble getting my gas grill to light and they fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Susan C.
11/2016
5.0
handyman service
  + -1 more
This was a big deal purchase. It was very good. They came right after the purchase date.
Description of Work: They fixed my barbeque. It was a very minor thing. I did not set it up right

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Irene N.
11/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas S.
07/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John T.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Clean BBQ and repair and replace parts. I appreciated their responsiveness and punctuality. The young service technician who did the cleaning and repair was very thorough. He checked everything properly and made sure the BBQ worked well to my satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kelly M.
09/2014
5.0
appliance repair, gas grill repair
  + 0 more
.
Description of Work: BBQ Renew converted our propane grill to natural gas. They also cleaned the grill.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Michael L.
07/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Clean my old dirty grill. Detailed and organized. Got the job done!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bernadette Z.
06/2014
5.0
appliance repair, gas grill repair
  + 0 more
.
Description of Work: BBQ Renew cleaned my Weber Genesis grill. The technician was prompt and worked efficiently. The grill had gone uncleaned and unused for a few years so there was significant grime on the grates and all the components. The technician tested everything to make sure it was working properly. I was very happy with the result--my grill looks and works as good as new. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

BRUCE I.
04/2012
4.0
appliance repair
  + -1 more
The 2 man crew arrived and were nice and professional. They helped me with my grill questions. The grill cleaning was ok but not as good as I was hoping for.
Description of Work: BBQ grill cleaning.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$149

lacey R.
11/2011
5.0
appliance repair, gas grill repair
  + 0 more
Wow, what a refreshing experience! Recently, I've come to notice that our family's desire to grill in our otherwise pleasant backyard, has slowly started to dwindle. Our built-in Lynx BBQ was pricey and I thought it was time to start getting some enjoyment out of it again! Granted, I didn't much want to cook on it either, it was filthy; full of rust, soot, and.... come to find out, snails and rat feces. My initial thought was to clean the grill myself, needless to say, it didn't go very well. Finally, I turned to the internet and LUCKILY found a local, family-owned, company called BBQ Renew, located in Laguna Niguel, CA. I gave them a call immediately to get a free estimate. The price seemed a little high at first, but I did agree that it was much cheaper than buying a whole new grill, so I gave it a shot. We are all glad I called these grill gurus. The cleaning took about three hours and I had no idea how thorough it was going to be. They took the entire grill apart, grinded the grates (revealing the chrome that had been hiding for so long), removed the debris (snails and rat feces included), completely cleaned and sanitated it, then buffed it to reveal our long lost beautiful chrome barbecue. IT LOOKED UNBELIEVABLE! This service is very worth the price, in fact I think it's pretty cheap. Kory even replaced one of our broken lights, for free. Plus, they cleaned up their entire mess when they were, you never would have known they were there. AND! They voluntarily cleaned the mini fridge next to the grill; I love a company that is proactive and puts the customers satisfaction before their profit. My husband and kids were SHOCKED when they saw how clean it was. It truly did look brand new.. and for some reason, the food tastes better now, cleaner and fresher. So, thank you to the BBQ Renew team, for reminding me that there are still some genuine, honest, passionate, and hard-working, small businesses! This small company really strives to connect with the community on a personal level, and keep their customers educated and satisfied. I HIGHLY recommend calling this duo for all your BBQ questions and needs. Apparently they do repairs and upgrades, too. Good find, and a great service at a fair price! Rare these days.
Description of Work: BBQ Renew (949)371-5381 www.renewmybbq.com renewmybbq@gmail.com Owner/Operator: Kory Thompson The BBQ Renew team showed up early and ready to restore my colossal, ancient, built-in grill. Both Kory and Dalles were extremely knowledgable about my particular brand (Lynx), and knew, within seconds, why the cooking flame was uneven, amongst other problems. My husband had been trying to figure it out for months! Kory was genuine, honest and upfront about the price of the replacement parts and cleaning, they didn't try to push me to buy anything I didn't need, which I love. He also found a way to get me a discount on the necessary replacement parts! After my free consultation and estimate, I was informed that the price for my cleaning would be around $200 (price varies by size and condition of grill), and that any other issues we needed fixed would be at an additional cost. Thinking the price was a little high, I was slightly apprehensive. I couldn't have been more wrong, for the amount of work and time the team puts into each barbecue, I think the price is fair, maybe even a little low compared to what most companies charge for labor these days. When the team began working, I was pleasantly surprised how detailed they were, they literally restored my grill, inside and out. The process took about three hours. My grill was taken completely apart, the grates and insides were cleaned using a grinder (I think), and some sort of cleaning solution; the insides were emptied out and disposed of properly; they took the trash with them! I was horrified when I learned what had been hiding underneath my rusty, old grates: snails, rat feces, old food, soot, ash, and who knows what else! I couldn't believe my family had been eating food off of that for so long; that CAN'T be healthy. Kory and Dalles informed me that many of the grills they clean have rat's nests in them and people just aren't aware. Luckily, no rats were found in my grill; but they did tell me stories about their great rat rescues. As part of the cleaning, all rats, nests, insects, and any other critters are removed. The BBQ Renew team was a real pleasure to have around. They were warm, knowledgeable, trust-worthy, and detail oriented; they even played with my two rowdy German Shepherds! When the grill was completely finished, I COULDN'T BELIEVE HOW AMAZING IT LOOKED! It really did look almost brand new. I am so grateful to have found this local, little company; they've saved my tons of money... and time. Thank God I didn't buy a new BBQ! After discovering all the nasty little surprises lurking within my grill, I am ecstatic to know that my kids are eating cleaner, healthier food off the grill. I swear the food even tastes better! In short, at 8 AM we started with a rusty, pest-infested, sooty, spotty, stinky, old honker of a grill, and by 11:30, we had a gleaming, perfectly clean, polished, chrome grill that functioned just as well as it did the first day we bought it... nine years ago! No more rust, caked on food, grease, soot, or ash. Service with a smile never hurts either; I strongly recommend incorporating BBQ Renew into your yard maintenance... you get your lawn mowed, your pool cleaned, windows washed... why not keep your barbecue looking great and working like a dream?! We are on a maintenance program where they come out every three months, clean it, and repair any problems; this will extend the life of my grill and save me cash. My whole family is very please with the finished product. The other day, my daughter was so impressed by it, she asked if we could have a BBQ with her friends that night! I said no, but that's not the point... this service was beyond worth the price and essentially pays for itself. Pure quality! WE LOVE OUR RENEWED GRILL!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$220

    Contact information

    27324 Camino Capistrano Ste 174-175, Laguna Niguel, CA 92677

    https://bbqrenew.com

    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Gas Grills,
    House Cleaning,
    Handyman Services,
    Outdoor Kitchens,
    Metal Fabrication & Restoration,
    Appliance Sales and Installation,
    Appliance Refinishing,
    Masonry

    FAQ

    BBQ Renew LLC is currently rated 4.6 overall out of 5.

    Sunday: 8:00 AM - 6:00 PM

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    BBQ Renew LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, BBQ Renew LLC offers free project estimates.
    Yes, BBQ Renew LLC offers eco-friendly accreditations.
    No, BBQ Renew LLC does not offer a senior discount.
    Yes, BBQ Renew LLC offers emergency services.
    Yes, BBQ Renew LLC offers warranties.
    BBQ Renew LLC offers the following services: BBQ Restoration, Repair, Cleaning, & Repair, New Grill Sales, Islands, Outdoor Kitchen Appliances, Outdoor Heating, & Fire Pits.
    We do it all :)

    Contact information

    27324 Camino Capistrano Ste 174-175, Laguna Niguel, CA 92677

    https://bbqrenew.com

    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM