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One Stop Maids

House Cleaning

About us

Household / Domestic Help company with European touch

Business highlights

25 years of trusted experience

Services we offer

Residential Homes / Luxury Estates cleaning and more........

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Showing 1-2 of 2 reviews

Jimmy W.
04/2013
5.0
house cleaning
  + -1 more
As noted, I have used them on several occasions and would not hesitate to use them again. And as mentioned, discuss your expectations and requirements with the contractor. Don't assume they have the same ideas as you.
Description of Work: I have used One Stop Maids on three occasions and have found the service to be very effective. I was having some remodeling work done on the outside of the house that created a significant amount of dust. Olga and I discussed that aspect of the cleaning and that I would like them to focus a significant amount of their time on that problem. They did that in addition to the normal cleaning - kitchen, bathroom, etc. I think it is important to discuss your expectations with any contractor prior to starting work. I found Olga and her co-worker to be pleasant, easy to work with they knew their work. Olga is flexible and accommodated my specific date for service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Marcella B.
06/2012
1.0
house cleaning
  + -1 more
When Olga arrived she completely insulted me regarding my home. We have two dogs and the house often smells like we have two dogs. She was at my home for about four hours and in that time she only cleaned my bathroom. It seemed she was doing some other stuff in other rooms, but I'm just not sure what she ended up doing. She did not dust. I had to have my dad and sister come over to clean my kitchen, family room, and vacuum after we had discovered she had not done all she said she would do. In fact, it was so bad that during the party my sister looked over at a table with photos and was appalled by what she saw. She snapped a photo to show me the horrible amount of dust. Olga did not even try to make it look like she dusted. When I contacted her via email to let her know of my disappointment she blew me off stating she did all she could for me. My house was perhaps a bit worse off than usual because I was focused on planning a party and knowing I had her coming I let the housework slide. But, when my dad and sister cleaned it took them about ten minutes to get the kitchen and family room looking decent. Dusting the living room would've taken another ten to fifteen minutes. A full half an hour would have had those rooms looking nice. She didn't even touch them. It seems Olga is really only interested in high end homes that are mostly clean to begin with. So if you are already cleaning your home and have money to burn, go ahead and burn it on Olga. She did a nice job on the bathroom; it's just too bad my guests had to look at my dusty living room. It was a special time to celebrate my oldest daughter and I ended up in tears over the state of my house.
Description of Work: Olga was called in to clean my home before a party. The services were to include: cleaning the bathroom and kitchen, dusting surfaces in the living room and family room, wiping down doors, vacuuming floors, and making sure cobwebs were removed from the ceiling. This was a Groupon and I expected that these items would be done; especially if she wanted repeat business. The Groupon also made it sound as if she had a team. It was not a team; it was only Olga.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$70

Response from One Stop Maids
I am sorry to hear that. Customer have selected a Groupon option for “basic” cleaning not a “deep” cleaning ( My professional opinion , house needs a deep / top to bottom cleaning what I recommended before I started a work) . All basic cleaning and dusting was done. I also did some extra work on blinds and clean windows on the kitchen to look nice before a party. Her husband was home and saw / and approved the work before I left. It is all about opinion and expectations and selection right / correct option of cleaning for your house. Olga

    Contact information

    unknown, Laguna Beach, CA 92651

    www.onestopmaids.com

    Service hours

    Sunday:
    9:00 AM - 1:00 AM
    Monday:
    9:00 AM - 4:00 AM
    Tuesday:
    9:00 AM - 4:00 AM
    Wednesday:
    9:00 AM - 4:00 AM
    Thursday:
    9:00 AM - 4:00 AM
    Friday:
    9:00 AM - 4:00 AM
    Saturday:
    9:00 AM - 1:00 AM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    One Stop Maids is currently rated 3 overall out of 5.

    Sunday: 9:00 AM - 1:00 AM

    Monday: 9:00 AM - 4:00 AM

    Tuesday: 9:00 AM - 4:00 AM

    Wednesday: 9:00 AM - 4:00 AM

    Thursday: 9:00 AM - 4:00 AM

    Friday: 9:00 AM - 4:00 AM

    Saturday: 9:00 AM - 1:00 AM

    One Stop Maids accepts the following forms of payment: Check
    Yes, One Stop Maids offers free project estimates.
    Yes, One Stop Maids offers eco-friendly accreditations.
    No, One Stop Maids does not offer a senior discount.
    No, One Stop Maids does not offer emergency services.
    No, One Stop Maids does not offer warranties.
    One Stop Maids offers the following services: Residential Homes / Luxury Estates cleaning and more........

    Contact information

    unknown, Laguna Beach, CA 92651

    www.onestopmaids.com

    Service hours

    Sunday:
    9:00 AM - 1:00 AM
    Monday:
    9:00 AM - 4:00 AM
    Tuesday:
    9:00 AM - 4:00 AM
    Wednesday:
    9:00 AM - 4:00 AM
    Thursday:
    9:00 AM - 4:00 AM
    Friday:
    9:00 AM - 4:00 AM
    Saturday:
    9:00 AM - 1:00 AM