Xtreme Drainworks

Following heavy rains I noticed that our yard drains were clogged. I contacted my plumber (Eastlake Plumbing of Chula Vista, CA) and asked that they clear the pipes. They said that type of work could be better performed by Xtreme Drainworks. I then contacted Xtreme Drainworks and scheduled service. They stated that the cost would be $425. The two men assigned to do the work arrived on the date and time scheduled and attempted to clear the pipes. They were courteous and worked hard but could not clear the pipes because of a heavy amount of roots that had grown into the pipes. They then wanted to charge me $590 for the work because they said that they had worked for three hours, not the normal two hours. I said that was not the quoted price and they quickly agreed to the price of $425. The bottom line is that they were unsuccessful in clearing the drain pipes but still charged me $425. I have two issues with this service. First, they did not have equipment for cutting the roots inside the pipes and secondly they should have told me before hand that if they could not clear the pipes that a reduced price (not the full price) would be charged.

It went quickly, effective and smoothly. Friendly air services from Brian Salinas. Cost was reasonable, and responded to my phone call quickly.

Garbage disposal was bubbling back at me. We cleaned the trap and snaked 25ft ourselves. Still nothing. Brian arranged for Marco to come out the next day and he found the debris that caused the blockage. Quick and inexpensive. Would recommend.

We called at 11:30 a.m. and our call was returned within 30 minutes. Brian came out at 4 p.m. that same day. He cleaned our bathtub drain and the work was completed in in less than 30 minutes. Brian is very personable and efficient.

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He arrived within the 1/2 hour of calling! That alone impressed me. I had out of town guests, so timing was important. Rod was friendly, professional, and courteous. He went right to work and was finished in no time. I would call them again in a heartbeat!

Call returned within 30 min on a Sunday and came by a couple of hours later. Rod was very knowledgeable and professional. Cleared the drain, charged a very reasonable price and was off to the next appt.

My wife and I moved into a new house and 4 days later we discovered that our main line was severely clogged. The technician's name was Rod, and he was very professional. We called him at 7:30pm, and he showed up at 8:00, cleaned out the drain, and cleaned up after he was done. He gave me a bunch of helpful tips on dealing with the problem in the future. The price was very reasonable especially since we called after hours and he showed up so promptly.

The technican, Jerry, provided service above and beyond what was expected. Not only was he on time and courteous, he was very thorough in all that he did. He cleared the clogs from 2 parts of my kitchen drain, cleaned up everything he touched, and put everything back in place. Plus the cost was much less than I expected. There is no doubt that in the future when I have clogged drains that I am going to call Xtreme Drain. Plus, Brian, the owner, was very helpful in scheduling me and giving me about a 1-hour window of when his technican would show up, which is much better than most companies 4-hour window. I am an extremely satisfied customer.

Gerry arrived 30 minutes after the initial call. He diagnosed and fixed the problem within 30 minutes after he arrived. He was professional, polite, efficient and knowledgeable. I would call them again without hesitation. Thanks Guys!

He did a great job. He didn't dirty the place up. He was nice and clean.