I would like to first mention that Charlie Dominici, the owner/president CEO of Net Life Guards was the first person to return my phone call. I am in the habit of calling three people for quotes when I need help FAST and Charlie was first on the block! His initial connection was professional, caring and made me feel like my problems were soon to be over. His message carried with it a sense of urgency that made me choose him over other providers that called me back (I found him through craigslist, which is always a risk...but his professionalism and business acumen are what calmed my fears about seeking a PC tech from craigslist. Words to describe my experience include... efficient and thorough communications throughout the process, which always involves the computer user and the technician. He was open to my questions and always suggested how to make things better. I wanted a person who would help solve my computer problems for me --instead of asking me to solve them. He showed me what he was doing, why he was doing it, and why it would be better. He also educated me on further computer maintenance. Who does that in our current world? His guidance and suggestions were SPOT ON. I am thrilled with the results and KNOW that I have the correct technician that also provides continued support and guidance. I will refer him to all my friends and family as a trusted source, and encourage you to call him 619-251-0777 at the first signs of a computer issue. He is THE provider to choose.
Description of Work: Net Life Guards solved my PC problems in a hurry! My computer, purchased in 2009 runs better NOW than ever!! Net Life Guards performed meticulous cleaning of my desktop computer, installed and educated me on the proper antivirus protection, installed software upgrades, and the overall technical tweaking and education I received FAR surpassed anything I might have received elsewhere... This company -- specifically Charlie Dominici -- is the best PC Tech a person can ask for. You will receive the utmost in customer care if you choose Net Life Guards, and will receive attention from someone who goes the extra mile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from Net Life guards Computer services
Thanks (Removed Member Name)! It's always a pleasure to do my best work for a customer that appreciates the years of training and the thorough performance of my job.You were one of my best customers simply because you knew what you wanted done, accepted and agreed on logical improvements and most of all you understood the value of my contribution to your computer so you knew that you paid less and got more!
Sonia S.
11/2014
5.0
computer repair
 + -1 more
He is a good guy and willing to work with you and is negotiable, but may seem a bit quirky. Keep in mind he is a computer master. They are all a bit quirky. I say this in the most kindest and sweet meaning way possible. I personally like quirky people, they are never boring. Regardless he does his job and he does it well and guarantees his work. He is not a hacker, or scam artist like the rest of the ads you find on Craig's List which is where I found this needle in a hay stack. The majority are scam artists or hackers and are people whom you should fear and never allow to touch your most valuable possession... Your PC. Your PC is an extension of yourself and has all your personal and private information and you are so vulnerable when you allow just anyone into your PC. It's a Personal Computer for a reason and it is imperative that you protect it for the safety of yourself and others you associate with. Net Life Guards is a trusted source for your personal IT needs in my opinion.
Description of Work: Cleaned up a HUGE mess and restored my DELL Inspirion 1545 laptop to near NEW condition. He quoted me approximately $100 and although it went beyond the quoted total, he still only charged me the original quoted price. Plus gave me a great deal on an extra external hard drive to use for backing up my computer. He also taught me a few things I and anyone who owns a desk top PC or a laptop should know to help in maintaining and preserving your machine so you won't need to call him as often as you might if you didn't do the small things you can do for preventative measure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Net Life guards Computer services
Thank you [member name removed]. I'm glad you mentioned that I stick to my estimates. I guess it's why I'll never be rich. =) I always keep the prices as low as possible because I know people don't want to pay a lot to repair an old machine and even a new one.Go have fun on the internet I got your back!
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Service Categories
Computer Repair,
Computer Training
FAQ
Net Life guards Computer services is currently rated 5 overall out of 5.
Sunday: 10:00 AM - 6:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 10:00 AM - 6:00 PM
Net Life guards Computer services accepts the following forms of payment: PayPal
Yes, Net Life guards Computer services offers free project estimates.
Yes, Net Life guards Computer services offers eco-friendly accreditations.
No, Net Life guards Computer services does not offer a senior discount.
Yes, Net Life guards Computer services offers emergency services.
No, Net Life guards Computer services does not offer warranties.
Net Life guards Computer services offers the following services: computer repair and cleaning.