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John's Appliance Repair

Appliance Repair

About us

Owner Operated. Uses Subs For Plumbing, Electrical. Charges By The Hour, $72 Hour, $45 Service Charge. Travel Charges May Apply. License Number: B1997011960.

Business highlights

40 years of trusted experience

Services we offer

All Major Appliance Repair, Washers & Dryer, Stove, Refrigerator, Window Air Conditioners.

Services we don't offer

Heating & Air Conditioning

Amenities

Senior Discount

15 %



Accepted payment methods

Check

Reviews

4.722 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 1-22 of 22 reviews

Christopher S.
01/2017
5.0
appliance repair
  + -1 more
Fantastic, he diagnosed the washer problem over the phone to save me a service call. I'll be using him for everything from now on.
Description of Work: Called John to schedule washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

nancy I.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They found several problems with my dryer. I decided to buy a new one rather than having repairs done. They were punctual and thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Michael W.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: GAVE GOOD INFO I WILL BUY A NEW DRYER

Rating CategoryRating out of 5
quality
5.0


Claire S.
06/2014
5.0
appliance repair
  + -1 more
Gary was assigned and I would not recommend him for responsiveness. John is FANTASTIC. Gary did not call until I followed up after over a day. He arrived on time and in the process of taking apart the oven and putting it back together - fixed the issue. So likely there was a loose something. He did make some suggestions on what could be happening. Followed up with John on the phone the day after service due to Gary's unresponsiveness and he added very valuable information for me to be aware of for the future.
Description of Work: checked out why oven was not working.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$70

David J.
12/2013
5.0
appliance repair
  + -1 more
They were good. They came out to look at the oven and they knew what they were doing. They checked to make sure it was working after they replaced it. I'm glad they could do it before the holidays. I got the 15% off senior discount.
Description of Work: They replaced the igniter in the oven and checked to make sure it is working.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$148.75

Carol S.
10/2013
5.0
appliance repair
  + -1 more
The repair man was very professional. Fixed my washer and told me I did not need a new washer at this time. Also reinforced my washer which I was not charged for. Very happy with the service
Description of Work: repaired my washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Cherilyn P.
07/2013
1.0
appliance repair
  + -1 more
I would not recommend them to anybody. They missed five appointments and they did not show up on time. I would not use them again.
Description of Work: I used John's Appliance Repair for a refrigerator repair within the last six months. They tried to fix a refrigerator that was freezing everything.

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Tom L.
06/2013
5.0
appliance repair
  + -1 more
Determined the cost to repair was about equal to the price of a new unit.
Description of Work: Diagnosis of microwave oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Lani W.
02/2013
5.0
appliance repair
  + -1 more
John arrived exactly on the dot. He was very friendly and diagnosed the problem very quickly. I had concerns because copper and aluminum wiring were touching in part of the dishwasher. He answered my questions in a very satisfactory fashion. His work was done quickly. The dishwasher has worked great the past 8 months.
Description of Work: My dishwasher had a "burned wire smell" and stopped working. I called John's Appliance & Repair in the late afternoon. I really thought it was late, but John answered. He had a full schedule but fit me into his day and gave me a time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jane M.
09/2012
5.0
appliance repair
  + -1 more
He is reasonable and responsive. He is quick and accurate.
Description of Work: He has fixed many appliances for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia Ann J.
08/2012
5.0
appliance repair
  + -1 more
Very Well.
Description of Work: He repaaired the washer lid. I would not rinse or spin. Very personable guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Michael M.
02/2012
4.0
appliance repair
  + -1 more
I think I spent about a $100 on his services. He was okay. The technician knew his stuff and he fixed the machine. He didn't over charge me. He got the job done at a decent price. The overall experience was very good. I would probably use his services again in the future.
Description of Work: I used John's Appliance Repair for large appliance repair. I last used his services a couple of months ago. He fixed my machine.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

CYNTHIA Z.
05/2011
5.0
appliance repair
  + -1 more
Please see above.
Description of Work: My dryer was not producing any heat. I called John. He responded the very next morning. He was on time. He replaced the gas value to the dryer. He was in and out in about 30 minutes. He was very friendly. I plan to use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$91

Toni M.
07/2010
4.0
appliance repair
  + -1 more
good, tho i wish i could have bought some of that cleaning solution to use on my own when necessary. john said it was too toxic for homeowners to use.
Description of Work: John checked my dishwasher, which wasn't working well. he ran some cleaning solution through several cycles, and my dishes are much cleaner. he attempted to fix my ice-maker, but there was a plumbing problem, which he doesn't do. he did, however, volunteer to come back, for a free house-call when i had the problem fixed. (of course, i will still pay parts and labor.) i just set up the appointment for the free house call; he remembered me and kept his promise.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Claire S.
07/2010
5.0
appliance repair
  + -1 more
John was great. He offered to stop by the day I called but due to my schedule we had to wait. He let me know how much it would cost right away. After he replaced the part, he ensured that the washer would work well by having it run through a cycle. Because the normal burning rubber smell was a little stronger than normal, he stayed through a second run through just to make sure that things would operate well. Very thorough!
Description of Work: Replaced the motor coupling of clothes washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

william S.
02/2010
5.0
appliance repair
  + -1 more
Replacing the dishwasher rinse dispenser was a more difficult job than John expected from his experience with similar jobs. Removing the door panel presented a challenge due to an insulation adhesive that was difficult to separate from the panel to get to the part. Total labor time was about double the estimated time and charge but John only charged for his original labor estimate. John also did a cleaning of the inside of the DW at no extra charge.
Description of Work: Called John to check a malfunctioning rinse dispenser in dishwasher and a grinding noise in refrig ice dispenser. The dishwasher part had to be replaced and John determined the grinding noise in frig was the auger motor in icemaker. As the frig part was not readily available and expensive and the dispenser still worked satisfactorily, John suggested not replacing unless it was still under warranty & we could live with the noise inconvenience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$206

PAULA D.
10/2009
5.0
appliance repair
  + -1 more
The trip charge was $45, labor $110, parts $60.40 plus tax. The installed a new evaporator fan motor. The returned my call within an hour. John himself did the work. He was very presentable, courteous and willing to explain or respond to any questions I had. He returned with the part needed on the same day.
Description of Work: The repaired a refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220.69

Alex K.
01/2009
5.0
appliance repair
  + -1 more
Thank goodness I called John's. He is my new favorite appliance repair company. He was great; I have no complaints. Would recommend to anyone. We had another estimate for the fridge about a month earlier from a different company, and it was for $300(for the wrong diagnosis as it turns out). We never did the work until it stopped cooling again. Then John's came and actually correctly diagnosed the problem, and did the repair for around $100.
Description of Work: We had two issues, and had them out twice. First for our Roper dryer which had stopped heating. John was able to come in about 2 days at the time we wanted. The issue was a special fuse that had to be replaced and it cost around $100 all told; he also replaced the vent tubing. I had been this close to buying a new one; it would have cost almost $500 for the low end model all told with extended warranty and taxes. The other issue was our Frigidaire refrigerator that was having trouble cooling. John was able to send one of his guys out on less than an hour's notice(I happened to be home). He ID'd the problem, went to get the part, came back, replaced it, and it cools like a charm now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

GROFF B.
09/2008
5.0
appliance repair
  + -1 more
John came out, fixed the leak and let us know that if the fix didn't work he would install a new valve at just the cost for the part (no labor fee if he had to come back). The fix didn't work so he came right back with a new valve,installed it and only charged us for the valve. He was pleasant, informative and professional. I recommend him.
Description of Work: We had a leak in our refrigerator ice-maker. It kept making one large mass of ice instead of cubes which had to be broken up every day or so.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

LISE M.
02/2008
5.0
appliance repair
  + -1 more
Terrific!
Description of Work: Fixed dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Margaret J G.
09/2007
5.0
appliance repair
  + -1 more
One thing that appealed to me about them was that they were very helpful and could explain exactly what I needed to have for the installation. They gave me a really good price on the work and I was very satisfied.
Description of Work: I had them install a new pump for my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

JJ F.
11/2006
5.0
appliance repair
  + -1 more
Timing was good, price was right and he guaranteed the work.
Description of Work: John came out and fixed the ice maker and a water leak in the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

    Contact information

    PO Box 4025, La Mesa, CA 91944


    Service hours

    Monday:
    8:00 AM - 6:00 AM
    Tuesday:
    8:00 AM - 6:00 AM
    Wednesday:
    8:00 AM - 6:00 AM
    Thursday:
    8:00 AM - 6:00 AM
    Friday:
    8:00 AM - 6:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    John's Appliance Repair is currently rated 4.7 overall out of 5.

    Monday: 8:00 AM - 6:00 AM

    Tuesday: 8:00 AM - 6:00 AM

    Wednesday: 8:00 AM - 6:00 AM

    Thursday: 8:00 AM - 6:00 AM

    Friday: 8:00 AM - 6:00 AM

    John's Appliance Repair accepts the following forms of payment: Check
    No, John's Appliance Repair does not offer free project estimates.
    No, John's Appliance Repair does not offer eco-friendly accreditations.
    No, John's Appliance Repair does not offer a senior discount.
    No, John's Appliance Repair does not offer emergency services.
    No, John's Appliance Repair does not offer warranties.
    John's Appliance Repair offers the following services: All Major Appliance Repair, Washers & Dryer, Stove, Refrigerator, Window Air Conditioners.
    Heating & Air Conditioning

    Contact information

    PO Box 4025, La Mesa, CA 91944


    Service hours

    Monday:
    8:00 AM - 6:00 AM
    Tuesday:
    8:00 AM - 6:00 AM
    Wednesday:
    8:00 AM - 6:00 AM
    Thursday:
    8:00 AM - 6:00 AM
    Friday:
    8:00 AM - 6:00 AM