Everything he touched had to be redone. The painting has gone very poorly. He has consistently left bare and thin spots on the walls and trim. I've had to have him back twice to complete the coverage and both times he's done the bare minimum to comply with my request. Today we reviewed again what needed to be done and as I watched him "paint" I had to point out that the roller wasn't in fact rolling; it was sliding along the surface smearing the paint around. I pointed out that I could still see the color through this third layer of paint. He told me that you can't put new enamel paint over existing enamel paint. During the review of the work, I showed him where the prior blue color was still bleeding through the new ivory color on the walls, and he said, "I've painted that wall four times". Not only were there bare spots, but there were lots of drips, globs, and debris from the brushes and rollers. The house has wooden window frames and he painted most of them shut. I've spent three days re-opening the windows and sanding the sashes so they function properly. For fixing the back door screen, he merely took off the small wood trim and put it back on over the screening. The first time I touched the screen it came out again. It turns out the door had a channel and spline to secure the screening, but he was too .... to even pull the spline out and correctly replace the screening. For what he charged me to "fix and paint" the door, I could have bought a brand new one. As for the tiling, the grout he used is subpar and I can rub it off with my finger or a damp washcloth. He keeps telling me that he is not a professional tile installer, which makes me wonder why he said he could repair the shower in the first place. I spoke with some folks a Home Depot and they said it sounded as if he'd used a product that wasn't suited to the purpose. I requested three times that he provide me with the name of the product he'd used, but he ignored me. I bought an alternative grout based on their recommendations and he refused to redo the grout work. He told me it just needed to be sealed again. He'd caulked in big sloppy globs and he didn't clean the area before he applied the new caulk. I eventually had to hire someone else to come in and correct his repairs. He keeps saying he wants to "make it right" but he is obstinate and condescending in his attitude. I am fed up and unfortunately will have to find someone else to finish the job, or complete the work myself.
Description of Work: He was hired to paint the interior of my rental property. 2 colors - 1 for the walls and ceiling, 1 for the door trim and baseboards. He also said he could repair some water damage in the tiled shower, (water had gotten behind 4-5 of the tiles and were lifting off the wall), and the back door where the screen had pulled loose from its frame.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$3,000
LEN P.
08/2006
5.0
house painters
 + -1 more
Honest, reliable, professional, work at better than competitive prices.
Description of Work: Removed rust and flaking paint, primed and painted exterior metal gates, and painted six wood window frames.
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Service Categories
Interior Painting,
Exterior Painting,
Stucco,
Plaster,
Drywall
FAQ
Jerry Jones is currently rated 3 overall out of 5.
Monday: 7:00 AM - 7:00 AM
Tuesday: 7:00 AM - 7:00 AM
Wednesday: 7:00 AM - 7:00 AM
Thursday: 7:00 AM - 7:00 AM
Friday: 7:00 AM - 7:00 AM
Jerry Jones accepts the following forms of payment: MasterCard,Visa
Yes, Jerry Jones offers free project estimates.
No, Jerry Jones does not offer eco-friendly accreditations.
No, Jerry Jones does not offer a senior discount.
No, Jerry Jones does not offer emergency services.
Yes, Jerry Jones offers warranties.
Jerry Jones offers the following services: PAINT, STUCCO, REPAIR MINOR DAMAGE, DRYWALL MINOR PLASTERING.