When he came out he was very helpful, friendly, and professional. He walked he through the whole process of the repair and answered all of my questions. He diagnosed the problems with my air conditioning unit, he replaced a faulty thermostat and replaced a broken hose. He even checked that all of my air vents worked properly. I was expecting the worst for my air conditioning unit and the price of the repair. However the cost was lower than I expected and I was happy with the work done. I would recommend using this guy in the future for anyone.
Description of Work: He came out to repair a faulty air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$272
Robert B.
05/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: George is technically outstanding. However he tends to overwhelm the homeowner with details. If you are patient and ask questions and follow him carefully, he will satisfy you. For reasons I don't want to get into, my interactions with George show up the incompetence of technicians in the HVAC industry (other than him). But because he is in high demand, he may not be able to spend time to provide you with information you ask for, such as a quote for installation of a new heat pump. He did provide me with information that enabled me to bring down the cost of installation of a new system from a competitor by $500, and coached me on how to do it. The B rating for responsiveness is because he never gave me the quote that I asked for. I think he was just trying to be friendly and to nudge me elsewhere - he did say that he was swamped with business. In the end, it turned out OK.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$457
Peter G.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
Called for Maintenance on my AC/Heating unit. George picked up immediately, and told me how to fix the problem myself without trying to sell me on anything. He was VERY nice and professional. He said he would be happy to come out if I did not want to try to fix it. He also said to call him if I had any trouble at all or if I had anymore questions. I had called 3 other repairmen that could not tell me what was wrong. George has EXCELLENT ratings on Yelp and deserves an excellent rating here too. My unit was missing some key filters, he is ordering them for me and will be out to install them when they arrive. I would definitely recommend him to any one looking for an honest repair man.
Description of Work: Called for Maintenance on my AC/Heating unit. George picked up immediately, and told me how to fix the problem myself without trying to sell me on anything
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Service Categories
Heating and Air Conditioning
FAQ
GEORGE BURTLESS JR AC & HTG is currently rated 5 overall out of 5.
No, GEORGE BURTLESS JR AC & HTG does not offer free project estimates.
No, GEORGE BURTLESS JR AC & HTG does not offer eco-friendly accreditations.
No, GEORGE BURTLESS JR AC & HTG does not offer a senior discount.
No, GEORGE BURTLESS JR AC & HTG does not offer emergency services.
No, GEORGE BURTLESS JR AC & HTG does not offer warranties.