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COMPUSA

Computer Repair, Computer Sales


Services we offer

COMPUTER & EQUIPMENT SALES.

Reviews

4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
33%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.3
responsiveness
4.5
punctuality
4.5
Showing 1-6 of 6 reviews

JEANETTE C.
09/2005
3.0
computer repair
  + -1 more
OVERALL EXPERIENCE WAS OKAY. I TOOK IT INTO COMPUSA AND THE SERVICE COUNTER DESK WAS BUSY. I WAITED TO BE HELPED AND THOUGHT I WAS GOING TO BE IGNORED AS THE PERSON KEPT LOOKING PAST ME TO THE PERSON BEHIND ME. THERE WAS NO REAL 'LINE,' AND OTHERS WERE JUST WAITING AROUND. THEY DID ASK WHO WAS NEXT, SO I WAS HELPED NEXT. THEY LOOKED UP THE WARRANTY INFORMATION AND PRINTED IT OUT FOR ME AS I DIDN'T KNOW WHAT THE WARRANTY WAS. IT WAS FIXED FOR FREE, BUT IT TOOK A LONG TIME TO GET THE PART IN THAT WAS NEEDED. I GUESS THAT WAS THE MAC PEOPLE.
Description of Work: OUR MAC COMPUTER STOPPED WORKING AND NEEDED TO BE FIXED. I TOOK IT OVER TO COMPUSA FOR REPAIR, AS THAT IS WHERE WE PURCHASED IT. THEY FIXED IT UNDER WARRANTY.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

ANDREW K.
05/2005
5.0
computer repair
  + -1 more
THESE FOLKS TOOK CARE OF THE HARDDRIVE PROBLEMS IN LESS THAN 24 HOURS WITH VERY REASONABLE PRICING. WE WERE SO IMPRESSED WITH THEM THAT WE WENT BACK TO THEM WHEN OUR HARD DRIVE LATER WENT OUT AND PURCHASED A NEW SYSTEM FROM THEM. ANDREW DYER, OUR SALES CONSULTANT DELIVERED OUR SYSTEM TO OUR OFFICE, SET EVERYTHING UP, AND FINISHED UP EVEN THOUGH HIS WORK SHIFT HAD ENDED, (HE COULD HAVE SKIPPED THE DELIVERY UNTIL HIS NEXT WORK DAY BUT BEING PROFESSIONAL, DID HIS JOB). THE NEXT DAY THE STORE SENT OUT A TECHNICIAN TO RESOLVE A TECHNICAL PROBLEM WITH THE NETWORK INTEGRATION TO OUR PRINTER. THIS WAS NOT A PART OF OUR SERVICE AGREEMENT BUT WAS 'THE RIGHT THING TO DO TO SATISFY THE CUSTOMER' AND ENSURE WE WILL COME BACK TO THEIR STORE AGAIN.
Description of Work: WE TOOK OUR DESKTOP SYSTEM TO COMPUSA TO CLEAN UP THE HARDDRIVE AND REMOVE THE EFFECTS OF A VIRUS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

ANDRE K.
04/2005
5.0
FIRST, THERE'S THE QUESTION OF DESIGN. A PLAYER CAN HAVE EVERY FEATURE IN THE WORLD, BUT IF THE DESIGN DOESN'T MATCH YOUR LIFESTYLE YOU WILL NOT ENJOY IT. LOOK CLOSELY AT PERFORMANCE, SOUND AND BATTERY LIFE CAN MAKE OR BREAK A PLAYER. BEFORE YOU START CHECKING OUT SPECIFIC MODELS, YOU SHOULD HAVE A BASIC UNDERSTANDING OF THE TYPES OF MP3 PLAYERS AVAILABLE. MY OVERALL EXPERIENCE AT COMP USA WAS WONDERFUL.
Description of Work: EVERY MONTH, MANUFACTURERS UNLEASH EVEN MORE MP3 PLAYERS TO AN INCREASINGLY CONFUSED PUBLIC. THE CUSTOMER SERVICE REP INFORM ME ABOUT THE WILDLY DIVERGENT FEATURES, FORMATS AND HOW TO CHOOSE BUYING A DIGITAL MUSIC DEVICE. THESE DEVICES ARE ANYTHING BUT ONE-SIZE-FITS-ALL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

CHRIS D.
12/2004
5.0
computer repair
  + -1 more
I WAS IMPRESSED WITH THE LEVEL OF KNOWLEDGE AND PROFESSIONALISM IN THE SERVICE DEPARTMENT. THEY EXPLAINED MY OPTIONS CLEARLY AND HELPED ME FIND THE RIGHT SOLUTION TO MY COMPUTER UPGRADE NEEDS. THEIR WORK WAS EXCELLENT AND THEY EVEN FINISHED EARLIER THAN THEY HAD PROMISED.
Description of Work: INSTALLED ADDITIONAL 128 MEGABYTES OF RAM, INSTALLED NEW 20 GIGABYTE HARD DRIVE AND TRANSFERRED ALL DATA FROM OLD HARD DRIVE TO NEW HARD DRIVE. TESTED COMPUTER AFTER INSTALLATION OF NEW MEMORY AND HARD DRIVE. MATERIALS AND LABOR INCLUDED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$347

FELIX Z.
12/2004
5.0
computer sales
  + -1 more
THE STAFF ASKED ME QUESTIONS ABOUT MY COMPUTER SYSTEM IN ORDER TO PROVIDE THE OPTIONS AVAILABLE AND BEST PRICE.
Description of Work: THE STAFF PROVIDED EXCELLENT ADVICE ON THE TYPE DRIVE TO PURCHASE TO MEET MY COMPUTER CONFIGURATION.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

08/2004
3.0
computer repair
  + -1 more
TECHNICIAN HAD TO REFLASH THE BIOS. HE WAS UNABLE TO PERFORM THE WORK ONSITE AND SENT THE LAPTOP TO THE FACTORY FOR REPAIR, WITHOUT MY KNOWLEDGE. THE TECHNICIAN CONTACTED ME TO REPORT WHEN IT WOULD BECOME AVAILABLE FOR PICKUP.
Description of Work: SUBMITTED A LAPTOP COMPUTER FOR WARRANTY REPAIR.

Rating CategoryRating out of 5
quality
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    8401 FLETCHER PKWY, La Mesa, CA 91942

    WWW.COMPUSA.COM

    Service hours

    Sunday:
    10:00 AM - 7:00 AM
    Monday:
    10:00 AM - 9:00 AM
    Tuesday:
    10:00 AM - 9:00 AM
    Wednesday:
    10:00 AM - 9:00 AM
    Thursday:
    10:00 AM - 9:00 AM
    Friday:
    10:00 AM - 9:00 AM
    Saturday:
    10:00 AM - 9:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    COMPUSA is currently rated 4.3 overall out of 5.

    Sunday: 10:00 AM - 7:00 AM

    Monday: 10:00 AM - 9:00 AM

    Tuesday: 10:00 AM - 9:00 AM

    Wednesday: 10:00 AM - 9:00 AM

    Thursday: 10:00 AM - 9:00 AM

    Friday: 10:00 AM - 9:00 AM

    Saturday: 10:00 AM - 9:00 AM

    No, COMPUSA does not offer free project estimates.
    No, COMPUSA does not offer eco-friendly accreditations.
    No, COMPUSA does not offer a senior discount.
    No, COMPUSA does not offer emergency services.
    No, COMPUSA does not offer warranties.
    COMPUSA offers the following services: COMPUTER & EQUIPMENT SALES.

    Contact information

    8401 FLETCHER PKWY, La Mesa, CA 91942

    WWW.COMPUSA.COM

    Service hours

    Sunday:
    10:00 AM - 7:00 AM
    Monday:
    10:00 AM - 9:00 AM
    Tuesday:
    10:00 AM - 9:00 AM
    Wednesday:
    10:00 AM - 9:00 AM
    Thursday:
    10:00 AM - 9:00 AM
    Friday:
    10:00 AM - 9:00 AM
    Saturday:
    10:00 AM - 9:00 AM