Budget Blinds

I live on a golf course and wanted patio blinds that would protect from golf balls that fly onto the patio. but I did not want to lose the beautiful view .Linda Allen from Budget Blinds, came out and measured, and showed me options of what they could do. I ordered custom made blinds, but when they came and were installed, I was disappointed with the fact that the blinds blocked the visibility. Most impressive was the fact that Ms. Allen offered to make new blinds with a different screening. She emphasized that she wanted me to be happy with the product..Two weeks later the new blinds were installed and they are perfect. Linda came out with the installer to make sure I was satisfied with the result.

They came in too high. They were too expensive. I didn't use them. They were fairly responsive. I wouldn't necessarily recommend them.

.I agree that Linda is for the most part polite and courteous and helpful with the measuring, and estimating phase. A contract was signed for a wood window shutter and estimate agreed to. However I crossed out the arbitration agreement (as this precludes any involvement of the Contractors State License Board). She was cooperative at the time. I wasn't happy either about asking for a 50% deposit which is illegal according the the CSLB, but I didn't say anything. I also didn't like the extremently weak warranty if any for installation or materials on the contract and the language that they can cancel the contract at any time for any reason. Now I know why this is in there. Linda told me a couple of days later over the phone that because I crossed out the arbitration agreement her company decided they wanted nothing to do with me and she was returning my deposit. I found this to be rude, unprofessional, prejudiced, and paranoid. Whatever happened to the (informed) customer is always right? Apparently I am the only person out there that reads the fine print of contracts and challenges it. This makes me out to be the bad guy which I am not.

She really listens to what you say and gives helpful suggestions. She will also help you to cut costs if you give her a certain budget. She doesn't rush and takes as much time as you need. She is also very flexible with scheduling. She is a very pleasant person. Bob, who is the installer, is very organized, neat and clean.

Linda called several weeks later after the blinds arrived and we agreed on an install time and date. Bob, the installer arrived, and I was delighted to see him again. He was the my installer with Budget Blinds eight years ago and he was fabulous!!! Well Bob was fabulous again this time as well!! He adjusted each blind to my specifications without any hesitation, determined to make me happy. Bob made me very happy with his expertise as an installer, with his cleanliness and with his delightful attitude!! Linda made me very happy with her follow up right after the installation, making sure I was pleased with my experience. I am very happy with my experience from beginning to end with Linda, Bob and the beautiful Budget Blinds that are keeping my home cool now.

The girl who came out was a super nice gal. She had some great ideas on what to do with my blinds and what does look good with the color of the paint. She had some good design suggestions, and the work that was done was fabulous!