Building great clientele and effective customer service is the core value of our business and customer satisfaction is our top priority. The focus of our company is to serve the local communities and providing the communities with support solutions for all the Mac users with excellent customer care. From the new Mac enthusiast to the Mac experts looking to expand their knowledge, we are here to make it happen and have some fun.Our mission is to provide quality and expanding our capabilities to serve the greater value to our clients while making the process fun and easy for our clients.
Jack spent a considerable amount of time working on my father's computer. My father is elderly and has the bad habit of installing software that is unreliable, leading to major system problems. Jack has helped us a couple of times now. He's honest, fair, reliable, competent, and gets the job done. He is now our go-to guy for all things Mac. I highly recommend him.
Description of Work: Jack worked on older iMac and made it work again after a conflict occurred when downloading a newer version of the OS. When I handed over the computer to Jack, the monitor was black and nothing was visible. When he handed the computer back to me, the monitor was restored (along with the files), the resolution looked perfect, and we were back in business. Jack took his time, did things right, and was friendly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Cindy S.
06/2014
5.0
computer repair
+ -1 more
unknown
Description of Work: Jack was very very knowledgeable and was able to help me with my problem. I needed some follow up and he was right there to help without charging me extra. I would highly recommend him if you are having trouble with your MAC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$142
Rachel S.
11/2012
5.0
computer repair
+ -1 more
I contacted Jack by phone. He responded promptly. We set up an appointment to bring the computer into his shop. He had it ready by the end of the same day.
Description of Work: The hard drive in my iMac was failing. Jack was able to save all the data and transfer it to my replacement HD. One day turnaround. He's now my main computer guy!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Bonita D.
07/2012
5.0
computer repair
+ -1 more
Jack Boutrous is the person I work with. I can't say enough about him! He fixes my Mac any time I have any issues. He's just brilliant and very honest.
Description of Work: I had a new wi-fi brother printer that needed to be hooked up. He also cleared the hard drive on my old Mac & took it for disposal along with a couple old printers. Before that, I was told by someone else that I needed a new air-port. He came found the real problem & fixed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dianna R.
12/2011
5.0
computer repair
+ -1 more
Excellent. Good location and available even on a Sunday because the office is attached to his house.
Description of Work: We had spilled water on the keyboard of our computer. He dried everything out and ordered a new keyboard and installed it. Quick, reasonable price and also cleared up some messy files. Very happy with the service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Ernest S.
03/2011
5.0
computer repair
+ -1 more
I called Jack Boutros, owner of La Canada Mac, when my MacBook Air failed to start properly. I bought it three years ago and never had a problem, but I had a feeling this might be serious. Jack set an appointment for me to drop it off in a half hour. His shop was easy to get to (just off Foothill Blvd) and he has a driveway in front that allows for conveniently close, free parking. His workplace was extremely neat and very professional and he explained that he had many years of experience repairing Mac's and was a heavy user of Apple products personally....always a good sign. I left the computer with Jack who said he would be in touch with me via email, text or phone as soon as he had a diagnosis and an estimate. He was extremely prompt and very responsive to all my communications. Sadly, my problem turned out to be a corrupted hard drive which could not be saved. Jack gave me an option to replace it with a larger capacity drive and I quickly agreed. I have my computer back now and its running as good as new. Jack also took the time, for no charge, to partition my new external hard drive, and showed me how to routinely back up my data, in the event another crisis ever occurs. In summary, I was very impressed and extremely pleased with the service I received. I not only got my computer repaired but learned a great deal about how to better utilize my computer and back up my data. I would definitely use Jack again for the other four Mac's in my family and would unconditionally recommend him to my friends and colleagues. If you live in the La Canada-La Crescenta-Tujunga area, this is the only place to go.
Description of Work: Removal of failed internal hard drive and installation of new, larger drive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Contact information
4602 Orange Knoll Ave, La Canada Flintridge, CA 91011
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Training
FAQ
La Canada Mac is currently rated 5 overall out of 5.
Sunday: 10:00 AM - 7:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
La Canada Mac accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
No, La Canada Mac does not offer free project estimates.
No, La Canada Mac does not offer eco-friendly accreditations.
No, La Canada Mac does not offer a senior discount.
Yes, La Canada Mac offers emergency services.
Yes, La Canada Mac offers warranties.
La Canada Mac offers the following services: Hard drive recovery, Upgrades and Services Repair
Contact information
4602 Orange Knoll Ave, La Canada Flintridge, CA 91011