Mom's Desert Valley Cleaning

I'm going to start by first saying that I did not have my home cleaned because I am a wealthy person (I am not) I hired a cleaning service because I'm a new mom and I had fallen behind on my cleaning. Secondly my home is not very big only 543 sq ft and not at all cluttered also I did not need anything special like windows cleaned or the inside of appliances, just a very basic cleaning. The company sent a man out to do an in person quote and quoted me $150. I was a little hesitant with this quote at first because like I said my house is very small and not that dirty but I assumed this was a professional company and I was going to get an amazing clean job. Well I was wrong. Today two cleaners showed up along with the man who did the quote and the man asked me to pay the money up front which made me a little more hesitant but whatever. The cleaners did not show up with professional cleaning supplies and they're equipment was dirty, the mop head was beyond needing to be changed out and they needed a new broom. One of the cleaners kept telling the other cleaners that she was missing spots to clean or that she needed to go back over things so at first I was happy that it seemed like one of them was checking the work and I assumed that meant nothing would be missed. I was wrong again. Before they left they told us they were mopping their way out the door and then they'd be gone, before she walked away I made sure to ask if they had cleaned under the stove and the couch like I had asked and she said that they did. I was stuck waiting for the floors to dry in the back bedroom and as soon as they were dry I went to check the work in the front rooms. At first glance it looked nice but then I noticed that the outside of my fridge was still dirty, I still felt sand on my hard floors walking through barefoot, spots that had not been mopped, floor boards weren't cleaned at all, blinds were not dusted, window tracks still had sand in them, furniture in the living room not dusted. I immediately called the company and told them I was not happy with the cleaning especially a $150 cleaning. For that price my house should of been spotless, I shouldn't of had to call them back over and I didn't think that I needed to stand over their shoulders to make sure they didn't miss anything. ONE of the cleaners came back over and I showed him what was missed and he went back over those areas but tried to leave without sweeping and mopping. He said he didn't think it needed it because he spot cleaned the areas that were missed but I politely asked him to do it since it was definitely still sandy and it's not a very big floor. I am grateful that they sent the cleaners back over but that should never have needed to happen in the first place. After the cleaner left again I noticed that it didn't look like the stove had been moved but I didn't think to check it before because I specifically asked if it had been done and the woman had said yes. I moved the stove to find it very dirty and hadn't been cleaned at all, so then I check under the couch where they claimed to have cleaned under that too and it wasn't clean under there either. Not only did the cleaners do a poor job but they lied right to my face!! I paid $150 to have the cleaners not do a good job, lie to my face, come back a second time and still miss stuff and ended up having to clean up after them.

Marty & crew came to clean my house on 3/3/2015. They arrived precisely on time, did an excellent job and were cheerful in the process. They cleaned the entire house, top to bottom, including two bathtubs, two toilets, windows inside and out, refrigerator inside and out, silk plants, and greasy, grimy stove top! The kitchen and the bathrooms are now sparkling. I would not hesitate to use them again in the future.

The team was very nice and did a great job! I will use them again.

Marty and his crew at Mom’s Desert Valley Cleaning really helped me out on a heavy-duty cleaning situation with my 91 yr. old bachelor father’s house. After assessing the mess, an estimate and appointment, Marty and a capable crew of three show up and put in a solid afternoon on the worst of the filth. I wish I could say they got it all, but what they accomplished was amazing and well worth the cost. When I get the house a little more organized, I’ll get them back to finish the detail work.

The woman that came out was awesome. She was polite, kind, and nice. She did a good job. They tell you a price and stick to it. She was gentle and easy to talk to. She was quiet and really good also.

Things went perfect. They were very professional - They gave me a rough estimate on the phone along with a date to come do the work- They were prompt and professional and did a great job. They were also very easy to talk to and very helpful. I would Highly recommend this Company to anyone that needs their home or Business cleaned.