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Zerorez SoCal

Carpet Cleaning, Floor Cleaning and Waxing, Ceramic Tile,

About us

Never Clean Your Carpets With Soap Again. Zerorez (as in zero residue) cleans better, dries faster and stays cleaner longer. No crunchy carpet, no reappearing stains and safe for children, pets and the environment. Carpet, rugs, upholstery, tile, stone and hardwood. Create a clean, healthy and residue-free home with Zerorez at your side.

Business highlights

21 years of trusted experience

Services we offer

Carpet Cleaning & Protection, Rug Cleaning, Repair & Restoration, Upholstery Cleaning & Protection, Tile & Grout Cleaning & Sealing, Natural Stone Cleaning, Polishing & Sealing, Granite Counter Top Rejuvenation, Wood Floor Cleaning & Recoating.

Services we don't offer

Carpet & Flooring Installation or repair, Housecleaning/Maid Services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 511 reviews

Candice G.
01/2020
5.0
carpet cleaners
  + -1 more
They were consistently the best. They were prompt, clean and they will comeback with no charge whenever there is problem.
Description of Work: Carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joe A.
07/2019
1.0
window cleaning
  + -1 more
No luck. All American told me they do not clean windows at 70275. Joe Arce
Description of Work: windows cleaned
Rating CategoryRating out of 5
$240

Response from Zerorez SoCal
Hi [Member Name Removed], I'm not exactly sure what we did to deserve an F rating. I'd appreciate a call (949-412-9858) or email (ebollmann@zerorezsocal.com) so we can get on the same page. Thank you, Eric Bollmann

Mike G.
02/2019
5.0
carpet cleaners
  + -1 more
Absolutely wonderful. I would use Razad, the technician. I wanna use him again. He was very prompt, he was good, he kept me informed. He was great. I wish they could give me a business card.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jackie G.
02/2019
5.0
floor cleaning
  + -1 more
First time I had ever had them do the windows and they turned out fantastic. This is probably the fifth time I've used them for my carpets, and I keep using again!
Description of Work: They cleaned my windows and carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gary D.
01/2019
5.0
carpet cleaners
  + -1 more
Eduardo was right on time, knew what he was doing, and cleaned the carpet in 4 rooms better than any previous cleaning by any cleaner. I was amazed that spots that I never thought could be removed are gone, even a day after. The elimination of soap was a big factor. Eduardo was very friendly, professional, and gave me good advice about the carpet. Will use again in a heartbeat.
Description of Work: carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$258

Nicole B.
12/2018
5.0
carpet cleaners
  + -1 more
Carpet with many stains looks extremely better!!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Stefan Th. G.
11/2018
1.0
carpet cleaners
  + -1 more
Extremely unresponsive service. I sent them a message on Angie's List stating what I needed. I received no response for 2 days, then a clarification question, which I answered pretty much within the hour. Then I never heard from them again so after more than a week I went with another company.
Description of Work: I needed 500 sq ft of carpet cleaned, 2 bed rooms + 1 staircase

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$175

Response from Zerorez SoCal
Hi [Member Name Removed], I'm very sorry to hear this and am extremely disappointed in our lack and tardiness of response. At the very first contact we should have let you know that we don't service the Santa Barbara area and that way you would have not wasted your time waiting for a response from us. Again my sincerest apologies. Your truly, Eric Bollmann (949-412-9858).

Rosalie L.
11/2018
5.0
oriental rug cleaning
  + -1 more
Purchased two wool area rugs (9’X12’, 8’X10’) from a consignment store that were very dirty and one was frayed on one edge. Zerorez restored both rugs to a beautiful condition. Used a coupon that allowed for free cleaning of one rug when two rugs are cleaned. Also purchased the custom padding for both. Great service and work.
Description of Work: Cleaning and repair of area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,018

Response from Zerorez SoCal
Hi [Member Name Removed], thank you for your kind words. We very much appreciate it and I'll make sure to pass the word onto Robert as well. Yours truly, Eric

Penny B.
09/2018
5.0
carpet cleaners
  + -1 more
Very professional. Prompt. Did a great job! Will use again... It’s been a month and stains have not come back carpets still look great!!!
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony F.
08/2018
1.0
carpet cleaners
  + -1 more
Zerorez NEVER SHOWED UP OR TRIED TO CONTACT US! VERY UNPROFESSIONAL!
Description of Work: We were scheduled for a 3 large bedroom carpet cleaning. Saturday morning came and we waited within the 2 hour window. They did not show up!!! About 20 minutes before the 2nd hour I called Zerorez to find out what time the technician would arrive. They said that there was a mix up and that the manager took down the wrong phone number for our home. Yet when the tech arrived for work in the morning, he mentioned that the email address and the house address was still viable; and should he come to our house without the announcement phone call. The manager said for him to go to the other job and see how this plays out. Not professional!!! Not even an email asking me to send a good phone number. We had furniture and clothing all over the house and garage. Hours of moving work on my husband and my part. Our announcement window was 8-10am. Wouldn't that be the first appointment in the morning? They couldn't even try to come and check it out? I frantically called 3 different companies to help me out. I chose Pro Carpet Cleaning 1-888-777-6477, as Kristin was so helpful and was able to send out a tech to our home by 1pm that day. The tech's were extremely knowledgeable, professional, courteous, and cleaned up after themselves. They suggested a Power Scrub before the actual cleaning and our carpets look fantastic! They are very old carpets that have come back to life. Jose C. and Francisco even raked each large room to help improve the texture. I will always refer and use Pro Carpet Cleaning/Pro Carpet Care for all my carpet and furniture cleaning needs.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Zerorez SoCal
Hi [Member Name Removed] and [Member Name Removed], I'm very sorry that this happened to you and we clearly fell short. My sincerest apologies for that. I'm currently in the process of finding out what went wrong on our end and will report back as soon as I have some solid answers. Sincerely, Eric Bollmann from Zerorez

Kathie F.
08/2018
5.0
carpet cleaners
  + -1 more
It was good and I was happy with it.
Description of Work: They provide three areas of Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eugenia D.
07/2018
4.0
carpet cleaners
  + -1 more
Just fine. The first trip they did not bring a machine they needed, so we had to reschedule. Then the appointment went well!
Description of Work: One room needed the carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$105

Cheryl D.
07/2018
3.0
upholstery
  + -1 more
I had four chairs cleaned. He did a VERY GOOD job on my leather chair and two of my fabric chairs. He explained,and I agree with him partially that he couldn't get some spots out of the fourth chair. But,after he left I was looking at the arms of the chair and I believe he could have done a MUCH better job on them. They don't look much different then they did before he started.The rest of the chair was done well.
Description of Work: Upholstery cleaned

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Candice G.
05/2018
5.0
carpet cleaners
  + -1 more
I recommend them most often to friends. I use them several times a year. They tackled a very difficult problem for me this year removing a cat urine stain. There is no trace of odor or stain on the white chair. They did a fabulous job! They are the only carpet cleaning company I will use.
Description of Work: Carpet Cleaning Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott W.
12/2017
5.0
carpet cleaners
  + -1 more
The carpet cleaning went Very Well. I would definitely use them again.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

MARGARET W.
11/2017
5.0
carpet cleaners
  + -1 more
The work went quickly. The bedroom and hallway carpet is more than fifteen years old and now looks great. Daniel had a great attitude.
Description of Work: Daniel cleaned two rooms and one hallway of carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kathy G.
08/2017
5.0
carpet cleaners
  + -1 more
We've used them for years. They're a little bit higher than everybody else. But in my opinion it's well worth it.
Description of Work: They cleaned the downstairs carpet. All of the grout on my tile and the kitchen and the entryway. And did the stairs, the landing, and the master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard A.
08/2017
4.0
carpet cleaners
  + -1 more
Fine. Nice guy. Quick and decent results.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Linda Y.
08/2017
3.0
carpet cleaners
  + -1 more
my unit was on the 3rd floor. They were not able to reach the host from their truck to my unit. The man came out was very nice. He did tell me if I will be ok to get a regular cleaning via portable unit. Which will not be their specialty service and I may be able find cheaper deal else where. But since I already paid Angie's. I decided to stay w them. So I don't know how good their special carpet technology is.
Description of Work: Carpet cleaning for 2 rooms

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

STEPHANIE C.
08/2017
5.0
carpet cleaners
  + -1 more
Great job, were able to get out several old stains on carpet.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elsa Z.
07/2017
5.0
carpet cleaners
  + -1 more
Service was excellent and professional. I would use them again.
Description of Work: cleaned all carpeted areas perfectly and quickly. Very professional company and person that worked on my house.200.00

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Harriet B.
07/2017
5.0
carpet cleaners
  + -1 more
Excellent service and work. Will use again.
Description of Work: carpet cleaning with pet odor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Anne F.
06/2017
5.0
carpet cleaners
  + -1 more
Can't say enough about zerorez. Months of asthma treatments for my 7 month old... it seemed his little babyhood would be riddled with breathing treatments. Coincidentally, I decided to have the carpets professionally done when our dog passed away, and because we lived in a rental with budget company cleaned carpets between us and their previous tenants. After a lot of research i hired zerorez. I was just expecting clean carpets, and my gosh, they were sparkling and even the air was fresh after... BUT WHAT I DIDNT EXPECT.... that after months of 3 asthma treatments and 2 steroid treatments a day for my 7 month old, his asthma cleared... OVERNIGHT! I'm a believer!🙌 Our service man was incredibly professional and AWESOME, too! We used them again at move out and got full deposits back!! Thank you.
Description of Work: Whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Valerie M.
05/2017
5.0
carpet cleaners, upholstery cleaning, floor cleaning
  + 1 more
It went great, the gentlemen who work for Zerorez have all been nice and professional and don't overcharge for their services.
Description of Work: Light color carpet, tile and grout, car upholstery, several piece living room couch upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don K.
05/2017
5.0
carpet cleaners
  + -1 more
Have 2 large dogs and have never had the carpets cleaned since installation 4 years ago. To my surprise they came out like new. The service rep Sal explained how he clean and the products used and the results I could expect. Needless to say I am definitely using them again and not waiting 4 years.
Description of Work: Had 2 bedrooms, living room and a long runner cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

Contact information

17815 Sky Park Circle Ste A, Irvine, CA 92614

http://www.zerorezsocal.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Upholstery Cleaning,
Oriental Rug Cleaning,
Flooring Sales and Installation,
House Cleaning,
Hardwood Flooring Sales and Installation,
Carpet Sales and Installation,
Upholstering,
Marble and Granite,
Window Cleaning

FAQ

Zerorez SoCal is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Zerorez SoCal accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Zerorez SoCal offers free project estimates.
Yes, Zerorez SoCal offers eco-friendly accreditations.
Yes, Zerorez SoCal offers a 10% senior discount.
No, Zerorez SoCal does not offer emergency services.
Yes, Zerorez SoCal offers warranties.
Zerorez SoCal offers the following services: Carpet Cleaning & Protection, Rug Cleaning, Repair & Restoration, Upholstery Cleaning & Protection, Tile & Grout Cleaning & Sealing, Natural Stone Cleaning, Polishing & Sealing, Granite Counter Top Rejuvenation, Wood Floor Cleaning & Recoating.
Carpet & Flooring Installation or repair, Housecleaning/Maid Services.

Contact information

17815 Sky Park Circle Ste A, Irvine, CA 92614

http://www.zerorezsocal.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM