TECH TREKKERS

Technician was on time. I have used this company for years. Technician was very nice and answered all questions. After the completion of the work, and the technician was gone, later that evening when I tried to use a particular folder to upload images for eBay auctions, this folder was completely gone from where it was before and there were no images in that area (almost 700) I spent considerable time locating it, copied it and dragged it to the location where it used to be. However, now the uploaded scans end up next to this folder and I need to drag the image into the folder with the existing images which I did not need to do before and it's an extra step. Also the default on my scanner was gone, as was the link to my image folder. I now do not have a direct link to this folder which I use daily. I called and left 2messages, no return call was received. There was always an answering machine, from 8 am until 9:30. Finally someone answered and said there was no need for the technician to come out again but he could fix this from his computer and link into mine. I asked when, and the answer was and quot;soonand quot;. The technician needed to be contacted first. Now I'm waiting. I'll see what happens. My suggestion is: When a technician is finished, before he leaves, CHECK ALL YOUR FILES AND PATHS AND MAKE SURE EVERYTHING WORKS FOR YOU! The technician came to fix all my problems and I satisfied with the service. I will use them again as I'm familiar with them. I don't know anyone else who is qualified to call on.

Computer was running slow, needed cleaning up. The tech was on time, however he did not want to answer any questions i had about how to prevent this from happening again. He also spent too much time checking his phone, on my dime!

WE WERE VERY HAPPY WITH TECHTREKKERS. THEY CHARGE BY THE HOUR AND WHEN ONE COMPUTER WAS DOWNLOADING SOMETHING TO FIX IT, THE PERSON WENT TO WORK ON THE OTHER COMPUTER(S), SO THEY DID NOT WASTE ANY TIME AND REPAIRED OUR COMPUTERS.