Suntrust Remodeling

We have to WARN anyone thinking of using this company! It was a disaster from the very beginning. No one checks up on the crew once things begin. We had to fight every step of the way sharing photos of poor workmanship and sending text messages asking when they would be back to complete the work or come out to do the repairs. Communication was absolutely terrible. The crew did NOT know what they were to do when they arrived. Quality of work was horrible and their mission statement is not true… “We understand the importance of trust and transparency in the home renovation process. That’s why we make it our mission to provide comprehensive education and clear communication throughout every project…That’s why we go above and beyond to ensure a seamless and stress-free experience for our clients”. We have paint drips all over our cedar siding and hardscape. It took over 6 months to complete our job. We will need to find another company to repair the items they did not do correctly. Feel free to reach out to us if you’d like any more information at lortego@sbcglobal.net. We’ve reported them to BBB and also reached out to the CA Licensing Board. We are hoping to save others from getting involved with this company and causing undo stress. DO NOT trust them!

Adam and Jensen came out the day after I was contacted by Suntrust. They were great and also connected me directly with the installer to make sure all my questions were answered. I was so shocked that they were able to get the install completed in just one day and everything looks amazing. Thank you!

I used suntrust recently for a backyard remodeling project I have been wanting to do for a while. Best parts of the experience were: Heblin's constant updates, Travis's willingness to come in-person whenever I had a specific question, and the price. I cannot begin to thank you enough.

SunTrust was great from the very beginning. My wife and I were looking to get our windows replaced and we couldn’t be happier. Their attention to detail, customer survive and product were everything we could have asked for.

Suntrust did exactly what we dreamed of. They went beyond our expectations. Constant communication and very organized. Our home looks amazing, thank you Suntrust!