Repipe 1

Very pleased with Repipe 1 and the plumbing job. They were done by 5:00 pm on the first day and then they did the drywall on Monday in a day.

We were very pleased...they came when they said they would and we had contact with the workers at all time. Our entire house was filled with holes and now you can't even tell the work was done...very considerate. The people who did the piping then coordinated with the people who would deal with all the dry wall and paint.

We bought our house 10 years ago, and the plumbing just wasn't right. The water was always brown. We had been putting off correcting the plumbing because we thought it would cost too much. Now we want to sell the house, so we thought we'd better get it taken care of. We found 2 companies in the Yellow Pages and  Repipe 1 on Angie's List. The other companies could only provide the plumbing, not opening up the walls or closing them back up. The folks at Repipe 1 assured us that they would do everything, including getting the necessary permits. To make a sweet offer even sweeter, they were half the price as the "other guys."  The estimators showed up on time. The plumber showed up on time. The drywaller showed up on time. The only person who didn't show up on time was the inspector; the company mistakenly pulled a permit for the city instead of the county. However, the mistake was quickly rectified and the county inspector showed up 2 days later. He was in a rush and left before he could find the shut-off valve for the water heater, so he had to come back the next day. After that, we got our permit approved it was smooth sailing afterward. We love Repipe 1!

We were very happy with the work done by Repipe 1.
Team Lorenzo (Rogelio, Luis, Santiago) did a fantastic job. They were professional, hard-working, and really seemed to care about doing excellent work. They even double checked their work when they finished. It got messier than I expected when they cut holes in the walls, so be prepared if you are a neat freak like me.
Kim from the office arranged everything with city inspector and kept me well-informed. Tina contacted water department herself. I didn't even have to lift a finger. Really, I felt like they were trying to impress me. 
The repatch team did a meticulous job and were very careful about covering the work area.
Everyone we had contact with, even Ken, our consultant, went above and beyond and we couldn't be happier. Overall we were very satisfied with the work done and would highly recommend them to anyone.

Excellent, prompt,

I had used Repipe 1's services before and was pleased with them. This time, however, there was no attention given to cover furnishings, and although a drop cloth was used, the floor was quite soiled and even chipped in one spot. (I know Repipe carries insurance, but the floor job would involve too much and I am not pursuing this issue). I also detected a fitting that was not tight enough and had some water seeping out. Repipe 1 sent a man out quickly to remedy that, even though the following morning fell on a Sunday (had I been sure that I wouldn't have damaged something else fixing that, I would have done so myself). Also, the shower door was pushed off its track (nevertheless an easy fix). The plumbers did not clean up after themselves. The patchers, however, were very skilled and did clean up. I also had to hire a different plumber to look at a blockage in the sewer itself, and in the process he discovered that whoever had installed the toilet (not Repipe 1) did a sloppy job and there was not a tight seal. I wonder if Repipe's plumbers should have noticed that. I came away with the impression that Repipe just gave these 2 plumbers a company tee shirt and use of a truck for the day. Their MO was different, and they did not even have the sheet for the inspector to sign off. When I asked for the sheet, I got a blank look, then a phony reply. Repipe 1 will address this review, I am sure, which I think is a good thing.

*** UPDATE 10/25/13: Repipe 1 called me to see how they could make me more satisfied after this experience. It was stated that the toilet seal would not have been noticed during a drain replacement. Sam at Repipe offered a $50 discount for the extra work I had to do to clean up after the plumbers. He also had Tina (who is really great) arrange for a man to come out that day to patch an area on the opposite side of the wall where the washer was, which was slightly damaged during the work but was not noticed until later. It is clear that Repipe takes pride in its work and strives to make their customers happy, so although I still wonder about the two plumbers who came out, I upgrade this rating.

First let me say that I have researched several re-piping plumbers on Angie's list and RE-pipe 1 was the most responsive and attentive I've come across. I've been a little hesitate to even contact any contractors at all because of an highly unpleasant experience with a previous contractor. Ken was my project manager, and he put me at ease right away. He arrived when he said he would and the work began when he said it would.  He handled all the paperwork and financing. The plumbing crew arrived a little late because of a scheduling conflict through the front office, but once there, they worked diligently into the evening of the first day, which was spent mostly prepping for the second day of work.  They arrived on time the second day and worked well into the evening with only minimal time spent on breaks. The plumber and his helper where very methodical about how they proceeded and I was without my bathroom only short periods of time each day they were there.  After the main work was completely, which was the re-pipe of the main house, they proceeded to do the main drains lines.  Once that was completed, the plumber did find that I had some other issues that he discussed with the main office.  We settled on a price on the other issues and the work for that only took 1 additional day. Please keep in mind that I was never under any obligation or pressure to do any additional work.  I specifically asked the plumber to check certain things for me.  The house was built in 1937 and the plumbing reflected that,so there was much work that needed to be done. At any point I could have signed off on the work that had been completed and been done with it. What I needed to be done had been completed on time and to my extreme satisfaction. However since I was already in the mist of the work I figured I may as well get it all done now. They were fast,efficient and reliable. And they did not disappoint.  I trusted Ken from the very beginning as he did not try to SALE me on anything I did not need.  The prices he quoted me remained the same throughout the work and never changed because of unforeseen events.  I would have RE-pipe 1 do the work again if I needed it done.  I would recommend them to anyone looking for plumbing work. Thank you for the pleasant experience.

He did a fantastic job.

One day to complete all the home repiping. second day to install new 1 inch copper main and half a day to patch walls. I had one issue with noise from the hose bib and a very minor leak. They were scheduled to correct the following Saturday. After the appointment, I called as the plumber did not arrive and was told he needed to reschedule. I fixed the leak myself, which was from the drain, not their work after all! The plumber came on Sunday and replaced the hose bib. I was not aware of that as the office did not tell me that that issue was already resolved. So, there are some communication issues that could be improved...but the work and price were excellent.The plumber came back again on Tuesday to ensure that all issues were resolved and plumbing was working properly. I would recommend Repipe1 to all.

Repipe1's estimate was two thousand dollars less than one bid, and over five thousand less than another bid, and included  pulling the permit and calling the inspector after each step of the process,  as well as patching and texturing the walls?something the highest bid didn't even include!  Everyone was on time, very professional, and worked in an efficient and timely manner.  We had been told the job would take five days and in reality it was completed in three.  The repipe was done on the first day and two wires were accidentally cut in the garage wall.  The job supervisor made sure we had power and told us to get an electrician out to repair the cuts properly.  Repipe1 deducted the cost of the repair from the remaining balance.  After we decided to go with Repipe1, our scheduler Greg came out a second time just to reassure me about what to expect and how I might better protect the contents of our house during the process.  Whenever we needed to speak with Tina in the office she was quick with the information and very patient and kind as was Sam in accounting.  Most of all, the crews who did the repipe and the walls afterward were wonderful.  They were very professional and knowledgable about all facets of the job and were very patient with our thirteen year old golden retriever who would sometimes place herself underfoot despite our best efforts.  Finally, the two different inspectors we met told us that Repipe1 was the best in the business and that we would be very satisfied with their work.   We couldn't agree more.

Prior to selecting Repipe 1, I had called two other companies but only Repipe 1 was the only one who provided a complete sales kit with all items pertaining to the job. Staff arrived on-time and very pleased they all wore clean uniforms. Work was completed in one day and very professionally. Very impressed with team leader Israei who coordinated all members very efficiently. I highly recommend Repipe 1 to anyone who's considering re-piping their home as they do the total job from re-piping to wall repair without using any sub contractors.

Very well. It took longer than the estimated completion time but I was well aware of extra difficulties and was not disappointed with the results.

The wrok went great, and they were very professional. I referred them to a friend, and they actually sent me a check in the mail for the referral! I am very happy with Repipe-1.

The President of the company is very accessible as I called him before accepting their bid.  He was responsive to my concerns.  Everyone involved in the entire operation were very punctual, professional and clean.  The plumbers (Manny and team)  were especially neat and cleaned up after they were done.  Each employee knew exactly what his responsibility was and went right to work.  They were fast and quiet (no loud music which I especially appreciated).  Each group plumbers and patchers finished on time and even ahead of expected schedule.  No accidents or mishaps as I experienced with MasterServ with my previous home.  (Foot thru ceiling, dropped equipment so hard in attic that the globe on ceiling fan broke glass table top)  Their attitude was no big deal it can be fixed.  This experiernce was like night and day compared with the previous company.  I am thrilled to refer Repipe 1 to my friends and family.  They care about doing a good job and were awesome.  Far beyond my expectations.

They came out and worked very hard and efficiently to get this job done.  When we found something wasn't exactly to our expectations, they came right back out happily.  No job is going to be perfect, but they made it perfect!  I can't tell you how great their attitude was before, during, and after.  The company called to check to make the workers were here, and they were super caring and they really want you to be happy with their service.  I would recommend them highly.  Good service is hard to get, and they were great service.

Great job and good price and super fast service and good people. Everyone cared about my house. The office was friendly and
on top of their game. The city inspector came out and signed the job off and did not even say a single word. I will refer this firm to my neighbor who is complaining about a slab leak too. I got three estimates and the prices are all within the same range.....plus or minus five percent but these guys are right on target from start to finish. This firm is planned out really well and understand the process of a Repipe.

Repipe 1 was the best contractor that ever worked on my house. I have done many home improvement projects at my house and never had such a stand up company work at my house. They stuck to their initial price and stood to the time frame that they promised me. I will have my mothers house repiped next year as well.

The sales representative came and was very polite and knowledgible.  I thought repipe meant replacing both the pipes for the incoming water and the outgoing fluids.  Luckily, I asked to be sure, because repipe only means replacing the pipes for the incomiing water and I needed the whole thing replaced - the plumbing was from the late 1940s with a few repair patches.  The sales rep walked through the house and explained what would happen.
The plumbers came on time and were professional, friendly, and efficient.  They did everything with a minimum of fuss.  They were done in two days, as promised.  They cleaned up after themselves.
 The inspector came the next day and the work passed without a problem.
On Monday, the man came to do all the patching.  He also came on time and did a splendid and efficient job.  He cleaned up after himself. 
The end price was exactly what they said - no surprises.
I have had no trouble with the plumbing since.  In fact, I can't believe how fast everything drains now and how quickly I get hot water.  It is such a joy to turn on the faucet and get clear water.  Before they came, the rust was so bad the water was often orange and thick.
I have had trouble with earlier plumbers talking instead of working, not fixing the problem, talking down to me and in one case, making inappropriate advances.  The people with Repipe 1 were a refreshing change.  I highly recommend them.

Repipe 1 sent over a supervisor to our house and do a walk through and check out the existing plumbing.
He was very nice and gave us a bid that was right in line with what was advertised.
We decided to have the work done after he explained to us the whole process.
He promised that the work crew would be careful not to get dust all over our furniture. The workers came out the first day and finished all the plumbing. They were very nice but not every one of them spoke English. We had no problem getting the permit approved. Overall it was a very good experience.

Our experience with them was excellent.

I had a bid 2 years ago and due to circumstances could not go ahead with the work until now.  Repipe 1 honored the bid and the work began on July 19th.  A crew of about 5 showed up and got right to work. Everything went smoothly and quickly. There was a slight delay in getting the inspector out to do the inspection but by July 23rd the inspection was complete and the next day the patching was done and also a good job.  I noticed that the water pressure was not what I expected, so I called Jim and he sent someone out immediately.  He turned up the water pressure so that it is perfect now and also eliminated the hum from the hoses.
I am very happy with the job and I am very happy with the responsiveness of Jim at Repipe1.  I strongly recommend them.

Start time was agreed 9 a.m. this past January. This is a rental, the woman needs to get ready for work, they arrived 820 a.m.  After completion four days later the woman called complaining no hot water.  I called Repipe 1 no plumber until 10 a.m. She called emergency service and it was fixed within 30 minutes.  Cost $70.00.  I asked for discount of $70.00 they said no.  Which made me unhappy.  The woman was a senior.  I do all I can for my tenants. As time has gone on I've noticed they caused two major problems. The first one they resolved but the second has been over 8 months and they still have not fixed the issue. This is very frustrating.

I was referred to this company by a longtime friend that had to get his place repiped earlier in the month. He had said that they were reasonable and came out the same day. I found this to also be true and they came out to give me an in person estimate about two hours after I first called. I thought them very polite, knowledgeable and honest. I felt so comfortable I had them install a new a Water heater for me at the same time. The entire project took four days and I felt totally at ease the whole time. The owner "Danny" actually
took the time after the job was done to make sure I was happy! I was very pleased.

We hired them to redo the entire homes plumbing.  They repaired the marble that they had to knock out to do some of the repiping.  They did an absolutely fantastic job and we were very pleased with their services.

We own a 4 unit building in the city of Glendale, CA and we used Repipe One to re-pipe the mainline from the street to the meter of the property. Joe luca was the contact person and he originally gave us a quote that was much less than the other quotes we received. We were in a hurry to start the job but ended up having scheduling issues because there backlog of jobs was full. Joe Luca worked with us and got us a start date that was exactly one week from the initial estimate. The company sent out two separate crews to make sure the plumbing gets done in one day, we didn’t want to have the leak continue and inconvenience our tenants for more than a day. The guys worked hard and finished up the work by 8pm that night. The city inspected the work the following day and the 2nd crew showed up the same evening to start closing the trench. The 2nd crew worked the following day and made sure the grass looked good and the concrete was re-concreted (or whatever you would call it) and they left. We had a final inspection the 5th day (the inspector was impressed) and we finished the job. We hope to never have to replace any more pipes in the future but if another problem comes up, we will call Joe.