Pro Team Werks Inc. is family owned and operated proudly serving the greater Chicago area. We provide professional window washing, gutter cleaning and power washing services. Please mention Angie's List for available discounts. Award winning.
Dave and Jesse arrived on-time, if not early. Both men were professional in their demeanor and knowledge. The job as completed quickly and the site was left very clean. Dave offered suggestions to better improve the drainage. I will definitely hire Bel Aire Gutter Cleaning again.
Description of Work: Gutter Cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anne R.
09/2017
5.0
gutter cleaning, gutter repair
+ 0 more
The 2 technicians were prompt. They went up on the roof and inspected. Told me that "You have no gutters." Once I recovered from that surprise, I directed them to a short gutter inside my atrium. It was jammed with leaves,etc. They cleaned it out thoroughly. I didn't like that they used a blower to clean the atrium but they swept up every particle. Very thorough and detail oriented. Very polite and careful as they had to walk through the house to get to the atrium.
Description of Work: Cleaning gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
BONNIE W.
09/2017
5.0
window cleaning
+ -1 more
The project went well- they showed up on time and spent most of the day completing the project. As we face the beach, it takes more time to clean with salt and hard water deposits- They then followed up on whether we were satisfied -
Description of Work: We needed the windows that face the beach to be cleaned for our condo building- We have a multi level building which required high laddders/
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Richard V.
08/2017
5.0
window cleaning
+ -1 more
They did a fabulous job. They did all the exterior windows in the house. I thought they were very resonably priced. I don't recall if I paid extra because of the number of windows, but it was very resonably priced.
Description of Work: They cleaned exterior windows and window sills.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Marion P.
07/2017
1.0
window cleaning
+ -1 more
unknown
Description of Work: I had a special offer purchase for $99 Comprehensive Home Window Cleaning. I was not able to use the offer. They missed three confirmed scheduled appointments
Rating Category
Rating out of 5
Ed P.
07/2017
1.0
window cleaning
+ -1 more
If you would like to waste an entire day waiting for a contractor to show up, give Pro Works a call. Scheduled a time with Pro Works to wash our windows. The scheduled time was today from noon to 2:00 PM. At 2:00 PM, I called and left a voicemail. About 30 minutes later, someone called me and said they would be here between 4:00 and 5:00. Then at 4:00, he said it would be another hour. I asked how many people were in his crew. He said only one, himself. I asked how he could get all the windows done today. He said he would do the outsides of the windows today and the insides on another day. I said, "Thanks, but I've wasted enough of my time with your company." What's the deal with contractors these days?
Description of Work: Have our windows cleaned on our house.
Rating Category
Rating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$252
Response from Pro Team Werks
Dear Customer, We sincerely apologize about the lack of communication over the weekend, but our office does close at noon on Saturdays. We also cannot apologize enough about the lateness of our technician. We had scheduled him in a [Member Information Removed] that he would show up no later than 2pm, and we have no clue as to why he was running so late in the first place. Sincerely, -Doug Business Manager
Marcus D.
07/2017
4.0
gutter cleaning
+ -1 more
It went very well
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$135
William E B.
06/2017
5.0
gutter cleaning
+ -1 more
Very well. workers on time and professional.
Description of Work: Clean gutters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Terry T.
06/2017
5.0
window cleaning, gutter cleaning
+ 0 more
It went well.
Description of Work: I had all windows panes cleaned and window gutters cleaned of debris for an extra cost. The technician helped he take out a window for my kitchen door hat I had not been able to so I could independently clean it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Douglas R.
06/2017
4.0
gutter cleaning, roof cleaning
+ 0 more
Fine. A bit expensive for the amount and difficulty of work involved. But did the work well.
Description of Work: Clean my small gutter and blow the small amount of leaves off my roof.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
COLLEEN T.
06/2017
5.0
electrician
+ -1 more
Work went well.
Description of Work: Electric plugs installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard F.
05/2017
4.0
gutter cleaning
+ -1 more
OK. I assume the gutters are clean now. The problem is we were charged an up charge over the angies list price due to the square footage of our house but we only have 3 very short gutters. It only took about 15 minutes. I'm sure there was no reason to upcharge us.
Description of Work: gutter cleaning
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$139
Fen-Fen M.
05/2017
5.0
window cleaning
+ -1 more
This is the first time I use professional window cleaning service. It was a very pleasant experience. I have a two story house. The windows were very dirty. Ilia climbed up a ladder to wash outside of the windows first, patiently removing dust and gunk on them. He then washed inside of windows and washed and dried the screens. My windows and screens are sparkling clean now. Jobs well done. I also appreciates that he took off his shoes before entering my home without me asking.
Description of Work: Clean windows and wash screens
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$220
ledawn L.
05/2017
4.0
window cleaning
+ -1 more
it went well. They were supposed to arrive between 10 and 12 and at 11:50 I got a call informing me they were running behind and would be there at 2. They did arrive by 2 and I was happy with the job they did. my windows look great.
Description of Work: window cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
bj P.
05/2017
5.0
gutter cleaning
+ -1 more
On time and all seems in order.
Description of Work: Basic gutter and downspout cleaning to free leaves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ladelle W.
04/2017
1.0
gutter cleaning
+ -1 more
.
Description of Work: I had an appointment scheduled and they did not show up.
Rating Category
Rating out of 5
Response from Pro Team Werks
Dear Customer, We apologize for the poor experience you had with us, however, you called us yourself and told us that you would need to cancel the appointment. We had offered to reschedule to another day, but you had told us that you would think about it and call us back. We never received a call back from you. If you are still looking for someone to do some gutter cleaning for you, please call us as soon as possible, and we'd be happy to schedule you. -Doug Business Manager
terrence M.
04/2017
5.0
gutter cleaning, leaf removal, roof cleaning
+ 1 more
Very well. The worker did an excellent job!
Description of Work: Clear debris from tile roof. Clean rain gutters. Clear drain pipes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Fred J.
04/2017
5.0
gutter cleaning
+ -1 more
Went well. Arrived on time and did a good job cleaning the rain gutters.
Description of Work: Rain Gutters were cleaned.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Teresa H.
04/2017
5.0
gutter cleaning
+ -1 more
Very Well.
Description of Work: Gutter Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Sandra M.
04/2017
5.0
gutter cleaning
+ -1 more
We had bad rains after that and we didn't flood. They were very quick, efficient and thorough. They were nice. We had called other places and the others' were quite expensive. There was nothing negative about the experience.
Description of Work: Big deal purchase for gutter and down spout cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Edward A.
02/2017
1.0
gutter cleaning, gutter repair
+ 0 more
Don't waste your time with this company. I, like the several of the reviews, got the run around about meeting times. They were no shows not once, not twice but three times. I do have to give the company credit in that they were quick to respond via Angie's List messenger to let me know "they are on their way". If you want to be led to believe that they are on their way and then want to receive a phone call on the third attempt wanting to reschedule again then feel free to call this company. The worse part, yes more than getting the run around three times, is that after telling the gentleman that they needed to reschedule I said I would take my business elsewhere I did not get a "sorry" or did they feel remorse in anyway.
Description of Work: Gutter Cleaning
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
1.0
Response from Pro Team Werks
Dear Customer, We sincerely apologize for you poor experience with our company. We understand that getting estimates can be frustrating. Our first cancellation was due to excessive rain preventing our workers from working that day, and we do not want to send them on a 70-mile round trip just for a single estimate. It does not only lose money for us, but for our workers as well. The second time we rescheduled because our workers could not make it in time before you had to leave your home. You had said that we should arrive there around 11am to 1pm (you had agreed to that), however we showed up at around 3pm due to our workers being stuck at a previous job a bit longer than expected. The third no show was because when we did arrive at the agreed upon time, nobody answered our calls, nobody would answer the door, and all the gates around the home were locked. We could not give you an estimate because of this. Again, we apologize for such poor service on our behalf, even if a few of those issues were not our fault. Paul Rad Owner
Dave C.
07/2014
5.0
gutter cleaning
+ -1 more
Their pricing was good, they made and appointment quickly and they cleaned my gutters - which was long overdue.
Description of Work: Gutter Cleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Ruby A.
07/2014
5.0
gutter cleaning
+ -1 more
They said that our house was bigger than what was covered by the Big Deal our house is about 2,000 square feet) and so there was an additional charge. I'm assuming they did a good job, though I'm unable to personally inspect the gutters.
Description of Work: I bought a Big Deal for $99 complete gutter cleaning.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David M.
06/2014
5.0
gutter cleaning
+ -1 more
Did a great job. Showed up on time, quickly got to work and cleaned the gutters without leaving any mess in my yard. They are defiantly my go to Company for gutter cleaning!!
Description of Work: Cleaned the gutter on my home and garage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Tim S.
05/2013
4.0
window cleaning
+ -1 more
My windows look nice, but this person was not honest. He arrived with an estimate I had given over the phone, and I immediately informed him that I didn't have as many windows as I thought. Great, he said the bill would be "less". At the end of the job, my invoice miraculously matched the original quote, and then the washer asked for the overage IN CASH. I didn't understand the screen washing charges, so I went over the original estimate. The cash thing seemed bizarre to me, so a couple hours later, I called the owners and let them know what happened. They agreed this was not policy. I checked on the website and it turns out, he totally overcharged me for this job, yet the owners have not called me back, OR reimbursed me for the overage despite promises. Unless I receive a call in the next day or 2 (that will be 1 week since the job), I will not be using this company again. I'm sure the next washer will be different, but the fact that they have ignored my calls, is troubling. UPDATE: We complained to the company and they said they'd talk to the cleaner and call us back in a couple days but then a week went by with no response. However yesterday we received a check from the company for $30 in compensation for our experience. Based on this we upped our review.
Description of Work: Windows clean, outside only. Screens washed (not by choice, didn't understand that "doing the screens" meant washing them at $1/screen. I was a new customer).
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gutter Cleaning,
Window Cleaning,
Roof Cleaning,
Gutters,
Windows,
Leaf Removal,
Electrical,
Skylights,
Pressure Washing,
Air Duct Cleaning,
Screen repair,
Furniture Refinishing and Repair
FAQ
Pro Team Werks is currently rated 4.5 overall out of 5.
Pro Team Werks accepts the following forms of payment: Check,MasterCard,Visa
Yes, Pro Team Werks offers free project estimates.
No, Pro Team Werks does not offer eco-friendly accreditations.
No, Pro Team Werks does not offer a senior discount.
Yes, Pro Team Werks offers emergency services.
No, Pro Team Werks does not offer warranties.
Pro Team Werks offers the following services: Window Washing, Gutter Cleaning & Screening, Deck Power Washing, Sealing, & Staining.