Pro Carpet Care

I liked that they confirmed their appointment time 45 minutes before they actually arrived between 9 and 9:30am. They were prompt, courteous, and professional. I was very pleased with the results.

Best carpet cleaning ever! The team arrived on time, went the extra mile and my carpets look brand new (they are 5 years old). Prices are fair and competitive. Quality of work exceeded my expectations!

With a 9 - 10 window for arrival Antonio arrived precisely at 9 am. He explained the pricing and proceeded with the cleaning. Ask for Antonio.

Workmen were on time, gave an estimate of cost and did the work in a very timely manner.

Ian and Alex showed up on time with portable equipment that did not require a hose. They were positive and upbeat and did a great job on my twenty year old wool carpet and got most of the stains out. I woudl recommend them to anyone.

very expensive. called my living room 2 rooms to double price .did very good job but too pricy for my budget

Efficient, timely, thorough, professional

Very professional and organized company and service

They arrived promptly, quickly, within an hour after I requested the service. They are not low cost! They insist on $45 per room even if there is a small strip of carpet there. Cleaning was done well and quickly.

Friendly and knowledgeable person sent by this company for a difficult task of spot cleaning canine diarrhea stains.

Great service. Fast service! Very professional and courteous.

The 2-man team arrived on time and did quick work. Professional and informative throughout the process. Would use again.

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Very friendly

i will definitely use this company again. great work

Owner and carpet cleaner were both very friendly. The carpet cleaner got the work done quickly and efficiently.

The customer service is great. My carpet looks fabulous! The whole process from start to finish was flawless. Tx Pro Carpet Care!

I called and set up the service on behalf of my parents because my dad was in the hospital being treated for cancer. I spoke with Mike and scheduled a time. Bruce was the gentleman who came to the house. I want to point out that Bruce was very polite and the carpet was cleaned ... it was just soaking wet. During a three hour period of time (in which I was helping get my father home from the hospital) Mike called me a couple of times to get my credit card number (I was not looking at my phone all the time). I had every intention of paying for the cleaning, but I was driving from City of Hope to my parents home in La Verne and could not give him a credit card number and told him I would call him and provide it as soon as I could. I also let Mike know a about the really wet carpet. He told me (via text), "I find that hard to believe given the amount of time Bruce spent... " He then wrote, "if you do not want to pay for it, just say so." I was stunned that someone would talk to customers like this and told him as much. I called about three hours later to give my credit card information and a guy name Melvin told me that he was not allowed to accept payment for it. I text Mike and told him Melvin would not accept payment. He told me I had "refused" to give my credit card number --- did not happen -- and he would rather not accept payment that allow me the chance to review his company (his words were "trash" his company). This guy is just a jerk. I wish I could attach screen shots of his texts to me. In addition, the only number I had was Mike's cell phone number (he initiated the first call) and when I called it I talked to "Melvin" who sounded a lot like Mike. I was also texting Mike on this number. I would not be surprised if they are one in the same. I could have lived with the wet carpet (took two days to dry) because it was clean. I would not recommend this company because I think the owner is sneaky and he flat out lies. Such a shame because the guy who came to the house was an absolute gentleman. Again, I want to point out that I told Mike I was moving my terminally ill father, I said I would call and this whole incident transpired over a three+ hour period of time. Just find a company that will be honest.

I hired to remove cat urine on furniture and they did an amazing job

I would recommend this company to my friends. Spoke to the owner on the phone yesterday and he had an opening for a dryer vent cleaning service for today. Mike worked with me on a time that worked for both of us. The gentleman who performed the service was professional and knowledgeable. A very good experience. I will call Pro Carpet care as I also need to have my bedroom carpet cleaned which will be a challenge.

Did a great job

My carpet had not been cleaned for a number of years. It is a light grey and shows dirt badly. They got it very clean and were willing to come back out the next day and re-clean a couple spots. They are very nice people

They did a terrible job, furniture and carpet were left hard and crispy. Many stains were not removed and the price was ridiculous had I not already taken the day off and paid for my dog to go to day care I would have not paid the price. They have however offered to come back but if they could not get it right the first time .....

I thought a little pricey but they did a fantastic job. We had to move our own furniture but I think that's the norm.