Opulent Design Build

He does great work and is a great person

I am writing this DETAILED review, because I am sure most prospective customers will welcome and appreciate it. BACKGROUND: How many times had we seen TV shows about vendors winning a job, then disappearing half-way through the project, leaving the homeowners with a mess everywhere. We were hyper-sensitive to this fact, so we really did our due diligence. We interviewed five separate contractors. Opulent Design Build (ODP) got our business, because: 1. They thoroughly reviewed our project plans and provided guidance (without making us feel like an open ATM). 2. They were the ONLY vendor to line-item each major project item cost. 3. ONLY vendor that came in upfront and said all material was cost+ 20%. Nothing more and nothing less. 4. They even welcomed us purchasing some of the materials on our own, saving us some money. For example, when we saw toilets on sale at Home Depot, we purchased three, saved the receipt and they deducted it from the project cost. 5. Reputation: After reviewing ODB's business records and job history, they truly out-shined the rest. We were confident they would still be in business throughout the project, unlike some other vendors that showed up with questionable records and spotty history. 6. Mgmt availability was impressive, in that when we had some questions and I requested to speak with the owner to wrap things up, he met with me the next day. Not many owners take personal ownership of their business like Eddie. PROJECT DETAILS: After a month of reviewing contractors, we were very tight with our timeline, as we had 2 months to get this full-house major remodel completed. a) Payment Schedule: ODB came to us with a payment schedule aligned to project milestones, something you don't often find in the industry. Often vendors just expect their payment on a due date, regardless of whether or not they completed their previously-indicated project tasks. We had eight payments set up, with the first being larger to allow for them to buy materials needed to start the project. Everything worked out as promised and we honored our side by making timely payments too. b) Workers: Right from the start, their Senior Construction Manager, Johnny S. was onsite managing the start of the project. To my surprise, he would show up onsite almost EVERY DAY in the morning to answer any questions his team might have. One thing we loved about Johnny was that we had direct access to him too, via mobile phone. My wife and I would easily text him or call with any concerns or questions. His response time was usually within the hour. The other thing that impressed me is that consistently, we had 2-4 guys on our job site SIX days a week for the FULL two months. In the beginning, Johnny even had 6-7 guys working for a full two weeks, since most of the heavy lifting fell into those initial weeks. Oh, and these guys were really great too. Very respectful of my family and property. No smoking, drinking or profanity. Although many spoke Spanish, there was always someone their that could converse in English if needed. c) Work Quality: Johnny told me that the reason all his guys were super talented in their respective areas is because he is extremely focused on hiring only the best. These guys were truly amazing, and the quality really came through in all aspects. Johnny would back me up too, if we mutually agreed that something was not looking right and he would instruct his guys to do it over, regardless of the additional time and money required at his expense. d) The Unexpected: Three-quarters of the way thru the project, after all the walls were finished and painted, we developed TWO slab-leaks. Johnny calmed me down and instead worked with me to ensure that the problem got resolved in a timely fashion and a reasonable cost. We cannot recommend this company enough! HIRE THEM - PERIOD! :-)

Personal touch by owner Eddie Hodges made the difference.

All the staff is fantastic!!.....From the office end to all the workers....in fact, they become part of the family when they are at your house. They go out of the way to make sure your dreams come true. They also have a wonderful way of making you feel great about your idea's. I have already given Opulent Design to close friends for projects and my friends are using them because they have noticed the quality in our home project .....Well, done Opulent Design!!

This company is transparent in their entire process. One of the best and most knowledgeable builders I have ever dealt with. They really care about the project, keeping within budget and doing the things that bring the biggest bang for the buck. I HIGHLY RECOMMEND THEM!

Amazing company to work with. So professional and finished the work on time and no major problems, will hire them again for my next projects.

I work with them and they are top notch builders. Martin with Plumbing Customs

They're fantastic people to work with!

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